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- Tasks: Lead a team to deliver top-notch customer service and manage store operations.
- Company: Join Borough Kitchen, a premier cook shop focused on quality and functionality.
- Benefits: Enjoy competitive pay, discounts, free Cook School classes, and wellness support.
- Why this job: Be part of a vibrant team that values cooking and entertaining in a supportive environment.
- Qualifications: 3+ years in retail management with a passion for cooking and strong leadership skills.
- Other info: Full-time role with flexible hours, including weekends, in a brand new store.
The predicted salary is between 28800 - 42000 £ per year.
This job is brought to you by Jobs/Redefined, the UK’s leading over-50s age inclusive jobs board.
Location : Battersea, SW11
Hours : Full-time (40 hours – five days a week – including weekends)
Store opening hours :
10am – 8pm Monday to Saturday
10am – 6pm Sunday
Borough Kitchen, a leading cook shop that offers the best tools and products for at-home entertaining, is looking for an experienced and passionate Store Manager to join our brand new store in Battersea.
As a Store Manager, you will be responsible for ensuring exceptional customer service, managing inventory, coaching and developing team members, and achieving sales goals. Reporting directly to one of our Directors, you will work within an environment that values quality, functionality, and durability and will have the opportunity to help foster a culture that stays true to these values.
Responsibilities
- Lead and inspire a talented team of 6 Sales Associates and an Assistant Manager to provide excellent customer service
- Meet sales goals by training, motivating, mentoring and providing feedback to sales staff and intensive product training
- Planning staff levels and rota based on staff availability and business needs
- Train, coach and develop employees in product knowledge, customer service and sales
- Manage the store team, including performance reviews
- Manage inventory levels and control stock accuracy
- Resolving customer issues in a satisfactory and cost effective manner
- Oversee merchandising and product placement within the store
- Create a positive and inclusive working environment by promoting teamwork, communication and collaboration
- Ensure compliance with health and safety regulations and company policies and procedures
Requirements
- Minimum of 3 years’ experience as a successful retail manager
- A genuine passion for cooking and entertaining
- Proven ability to manage and motivate a team to achieve sales targets and exceptional customer satisfaction
- Excellent communication and interpersonal skills
- Ability to manage inventory and stock control
- Strong organisational and time management skills
- Flexible availability, including weekends and holidays
Benefits
- Competitive salary
- Annual pay review
- Industry-leading discount programme on products for our employees
- Complimentary Cook School classes
- Access to our employee assistance programme which includes free counselling sessions, free financial and legal advice, discounts and cashback offers for over 1200+ brands, and many other offerings around health and wellbeing
- Referral scheme
- Company events
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Store Manager - Battersea employer: Borough Kitchen
Contact Detail:
Borough Kitchen Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - Battersea
✨Tip Number 1
Familiarize yourself with Borough Kitchen's product range and values. Understanding their commitment to quality, functionality, and durability will help you align your management style with their brand ethos during the interview.
✨Tip Number 2
Prepare examples of how you've successfully led a team in a retail environment. Highlight specific instances where your coaching and mentoring directly contributed to achieving sales goals or improving customer satisfaction.
✨Tip Number 3
Showcase your passion for cooking and entertaining. Share personal experiences or stories that demonstrate your enthusiasm for the industry, as this will resonate well with the hiring team.
✨Tip Number 4
Be ready to discuss your approach to inventory management and stock control. Providing insights into your strategies for maintaining accuracy and efficiency will illustrate your capability to handle the responsibilities of the Store Manager role.
We think you need these skills to ace Store Manager - Battersea
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in retail management, particularly focusing on your ability to lead teams and achieve sales goals. Use specific examples that demonstrate your passion for cooking and customer service.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the Store Manager position at Borough Kitchen. Discuss how your values align with their focus on quality and customer satisfaction, and mention any relevant achievements in your previous roles.
Showcase Your Leadership Skills: In your application, emphasize your experience in coaching and developing team members. Provide examples of how you've motivated staff to meet sales targets and improve customer service in past positions.
Highlight Flexibility and Availability: Since the role requires flexible availability, including weekends and holidays, make sure to mention your willingness to work during these times in your application. This shows your commitment to the role and the team.
How to prepare for a job interview at Borough Kitchen
✨Show Your Passion for Cooking
Since the role requires a genuine passion for cooking and entertaining, make sure to share your personal experiences and favorite recipes during the interview. This will demonstrate your enthusiasm and alignment with the company's values.
✨Highlight Your Leadership Skills
As a Store Manager, you'll be leading a team. Be prepared to discuss specific examples of how you've successfully motivated and developed your team in previous roles. Use metrics or outcomes to showcase your impact.
✨Prepare for Customer Service Scenarios
Expect questions about how you would handle difficult customer situations. Think of examples from your past experience where you resolved issues effectively and maintained customer satisfaction.
✨Demonstrate Your Organizational Skills
The job requires strong organizational and time management skills. Be ready to explain how you manage inventory and staff schedules, and provide examples of how you've successfully balanced multiple tasks in a retail environment.
