At a Glance
- Tasks: Deliver exceptional customer service and share your passion for cooking.
- Company: Join Borough Kitchen, the UK's top retailer for cooking enthusiasts.
- Benefits: Enjoy industry-leading discounts, free Cook School classes, and wellbeing support.
- Other info: Flexible part-time role with opportunities for growth and learning.
- Why this job: Be part of a team that values food, fun, and fantastic customer experiences.
- Qualifications: A love for cooking and great communication skills are essential.
The predicted salary is between 12 - 12 £ per hour.
Borough Kitchen is the UK’s leading premium retailer for people who love to cook and entertain. We provide quality-tested products for the kitchen and table, alongside in-depth knowledge, advice and inspiration through our stores, online shop, and cook school. Borough Kitchen has five stores across London and a significant e-commerce presence. We search within the UK and around the world for the best products; each piece is meticulously chosen and tested based on function, quality, and durability. Our commitment has won us a unique, trusted position in the industry and strong partnerships with premium brands. We put a lot of care into the work we do, and are seeking candidates who share our passion for cooking, entertaining, and providing the best experience for customers.
About the Role
Borough Kitchen is looking for an outgoing and friendly part-time Sales Associate with a genuine passion for food and cooking to join our store. The ideal candidate will enjoy sharing their knowledge and delivering second-to-none advice and customer service.
What you’ll be doing:
- Delivering an excellent, welcoming and personal customer experience
- Understanding customers’ needs and confidently recommending the right products
- Building lasting customer relationships and encouraging repeat visits
- Developing strong product knowledge through ongoing training
- Replenishing stock and identifying selling trends and low-stock items
- Maintaining excellent store standards, displays and merchandising
- Processing purchases, arranging deliveries and providing after-sales service
- Introducing customers to our wider range, including special orders and our online shop
Please note: Weekend and bank holiday availability is required. December is our busiest trading month, so we ask our team to plan annual leave outside of December wherever possible.
Requirements:
- A genuine passion for cooking, food and entertaining
- Excellent communication and interpersonal skills
- A friendly, outgoing and proactive approach
- An enthusiasm for learning about our products and developing selling skills
- Previous retail experience is an advantage, but not essential
- Weekend availability is required
Benefits:
- Industry-leading discounts across our portfolio of trusted, high-quality brands
- Complimentary Cook School classes
- Longevity holiday benefit for our longstanding team members
- Option to purchase additional annual leave
- Free access to our comprehensive Employee Assistance Programme (EAP) providing 24/7 confidential advice to support your wellbeing and provide expert guidance and resources whenever you or your family need it
- Optional BUPA Private Medical Insurance, employee-funded through salary sacrifice
We are a proud London Living Wage employer. This accreditation reflects our commitment to supporting our team not just as employees, but as valued experts in cooking and dining.
Borough Kitchen is an equal opportunities employer. We are committed to treating all our employees fairly, regardless of gender, race, sexual orientation, marital status, religion, nationality, ethnicity, age, or physical abilities. We value and respect every team member, whether you're part-time or on a fixed-term contract.
Sales Associate - Borough Kitchen Borough Market in London employer: Borough Kitchen
Borough Kitchen is an excellent employer that fosters a supportive and dynamic work culture, perfect for those looking to thrive in the retail sector. With a strong emphasis on employee growth and development, we offer comprehensive training and career advancement opportunities, all while being part of a passionate team dedicated to delivering exceptional service. Located in a vibrant area, our workplace promotes collaboration and innovation, making it an ideal environment for motivated individuals to make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Associate - Borough Kitchen Borough Market in London
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Borough Kitchen, may even transition seasonal workers into permanent positions if you impress them!
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Borough Kitchen that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Borough Kitchen will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Borough Kitchen and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Borough Kitchen
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Borough Kitchen, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Borough Kitchen!
