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- Tasks: Engage customers, provide product knowledge, and build lasting relationships in a vibrant retail environment.
- Company: Join Borough Kitchen, the UK's top premium retailer for cooking and entertaining enthusiasts.
- Benefits: Enjoy employee discounts, free Cook School classes, and access to wellness programs.
- Why this job: Be part of a passionate team that celebrates food and offers exceptional customer service.
- Qualifications: Retail experience is a plus; a love for cooking and excellent communication skills are essential.
- Other info: Full-time role requires weekend availability; training provided to enhance your skills.
The predicted salary is between 28800 - 42000 £ per year.
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Experience in a retail environment – an advantage!
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Providing excellent customer experience
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Greeting all customers, assessing their needs and relaying relevant product knowledge to them with confidence
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Helping to build a loyal base of return customers, with a focus on long-term relationships rather than one-off transactional selling
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Replenishing inventory and helping management identify selling trends, low stock or stock-outs
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Care for store standards, including displays and merchandising
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Ringing through purchases, arranging deliveries and providing after-sales service to customers
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Cross-selling to customers using available tools, including special orders and our online shop
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A genuine passion for cooking and entertaining
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Excellent communication skills
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Keen to learn, with the support of in-store training on products and selling skill
Hours: Full-time (35 to 40 hours/5 days a week – including weekends)
Store opening hours:
10am – 8pm Monday to Saturday
10am – 6pm Sunday
Borough Kitchen is the UK’s leading premium retailer for people who love to cook and entertain. We offer carefully curated products for the kitchen and table, along with trusted advice and inspiration through our stores, online presence, and renowned Cook School. With five award-winning stores across London and a thriving e-commerce platform, our globally sourced products are rigorously selected and tested for functionality, quality, and durability. Our dedication to excellence has earned us a unique position in the industry and strong partnerships with premium brands.
We are looking for an outgoing, friendly, and food-loving individual to join our Battersea store. We’re seeking someone passionate about cooking and confident in delivering exceptional advice and customer service to help our customers get the most out of their kitchen and dining experiences.
As part of our welcoming and knowledgeable team, you’ll work in a professional yet dynamic environment that celebrates a love of food, cooking, and entertaining.
Please note, availability on weekends and bank holidays is required., * Industry-leading discount programme on products for our employees
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Complimentary Cook School classes
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Company events
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Access to an employee assistance programme which includes free counselling sessions, free financial and legal advice, discounts and cash-back offers for over 1200+ brands, and many other offerings around health and wellbeing
Full Time Sales Associate employer: Borough Kitchen
Contact Detail:
Borough Kitchen Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Full Time Sales Associate
✨Tip Number 1
Familiarize yourself with the products we offer at Borough Kitchen. Knowing our range of kitchen and dining items will help you confidently engage with customers and provide them with tailored advice.
✨Tip Number 2
Show your passion for cooking and entertaining during your interactions. Share personal experiences or favorite recipes to connect with customers and demonstrate your enthusiasm for the role.
✨Tip Number 3
Practice your communication skills by engaging in conversations about food and cooking with friends or family. This will help you become more comfortable discussing our products and understanding customer needs.
✨Tip Number 4
Be prepared to discuss how you can contribute to building long-term relationships with customers. Think of examples from your past experiences where you successfully created loyalty and repeat business.
We think you need these skills to ace Full Time Sales Associate
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize any previous experience in a retail environment. Mention specific roles or responsibilities that align with the job description, such as customer service or inventory management.
Show Your Passion for Cooking: Express your genuine passion for cooking and entertaining in your application. Share any personal experiences or interests that demonstrate your enthusiasm for the culinary world.
Demonstrate Excellent Communication Skills: Since excellent communication skills are crucial for this role, provide examples of how you've effectively communicated with customers in the past. This could include resolving issues, providing product knowledge, or building relationships.
Availability and Flexibility: Clearly state your availability, especially regarding weekends and bank holidays, as this is a requirement for the position. Highlight your willingness to work flexible hours to meet the store's needs.
How to prepare for a job interview at Borough Kitchen
✨Show Your Passion for Cooking
Make sure to express your genuine love for cooking and entertaining during the interview. Share personal experiences or stories that highlight your enthusiasm, as this aligns perfectly with what the company values in their team members.
✨Demonstrate Excellent Communication Skills
Since the role requires strong communication skills, practice articulating your thoughts clearly and confidently. Be prepared to discuss how you would assess customer needs and provide relevant product knowledge effectively.
✨Highlight Your Retail Experience
If you have previous experience in a retail environment, be ready to discuss specific examples of how you provided excellent customer service. Mention any strategies you used to build long-term relationships with customers.
✨Prepare for Situational Questions
Anticipate questions about how you would handle various customer scenarios, such as dealing with stock-outs or cross-selling products. Think of examples from your past experiences that demonstrate your problem-solving skills and ability to enhance customer satisfaction.
