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- Tasks: Lead a dynamic team to deliver top-notch customer service and achieve sales goals.
- Company: Join Borough Kitchen, the UK's leading premium retailer for cooking enthusiasts.
- Benefits: Enjoy competitive pay, discounts, Cook School classes, and wellness support.
- Why this job: Shape a vibrant store culture in a prime London location while inspiring your team.
- Qualifications: 3+ years of retail management experience and a passion for cooking required.
- Other info: Flexible hours include weekends; perfect for those who thrive in a fast-paced environment.
The predicted salary is between 28800 - 42000 £ per year.
Location : Battersea, SW11
Hours : Full-time (40 hours – five days a week – including weekends)
Store opening hours :
10am – 8pm Monday to Saturday
10am – 6pm Sunday
Borough Kitchen is the UK’s leading premium retailer for people who love to cook and entertain. We offer carefully curated products for the kitchen and table, along with trusted advice and inspiration through our stores, online presence, and renowned Cook School. With five award-winning stores across London and a thriving e-commerce platform, our globally sourced products are rigorously selected and tested for functionality, quality, and durability. Our dedication to excellence has earned us a unique position in the industry and strong partnerships with premium brands.
As a Store Manager at our Battersea Power Station store—a prime London location—you will play a pivotal role in delivering exceptional customer service, managing inventory effectively, coaching and developing a high-performing team, and achieving sales goals. Reporting directly to one of our Directors, you will work in an environment that prioritizes quality, functionality, and durability.
This position offers an exciting opportunity to lead in a vibrant, high-profile setting, helping to shape and foster a store culture that embodies these values, creating a welcoming and inspiring space for both customers and team members.
Responsibilities
- Lead and inspire a team of 6 Sales Associates and an Assistant Manager to consistently deliver excellent customer service.
- Achieve sales goals by training, motivating, mentoring, and providing feedback to the team, including delivering intensive product training.
- Plan staffing levels and create rotas based on team availability and business needs.
- Train, coach, and develop employees in product knowledge, customer service, and sales techniques to ensure ongoing improvement.
- Conduct performance reviews, providing constructive feedback to support growth and development.
- Manage inventory levels and ensure stock accuracy through effective processes.
- Resolve customer issues in a satisfactory and cost-effective manner to maintain trust and loyalty.
- Oversee merchandising and product placement to ensure the store is visually appealing and aligned with brand standards.
- Foster a positive and inclusive working environment by promoting teamwork, open communication, and collaboration.
- Ensure adherence to health and safety regulations as well as company policies and procedures.
Minimum Requirements
- 3+ years’ proven success as a retail manager.
- Genuine passion for cooking and entertaining.
- Skilled in motivating teams to meet sales targets and ensure excellent customer satisfaction.
- Strong communication and interpersonal abilities.
- Expertise in inventory management and stock control.
- Excellent organizational and time management skills.
- Flexibility to work weekends and holidays.
Benefits
- Competitive salary
- Annual pay review
- Industry-leading discount programme on products for our employees
- Complimentary Cook School classes
- Access to our employee assistance programme which includes free counselling sessions, free financial and legal advice, discounts and cashback offers for over 1200+ brands, and many other offerings around health and wellbeing
- Referral scheme
- Company events
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Store Manager - Battersea Power Station employer: Borough Kitchen Limited
Contact Detail:
Borough Kitchen Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - Battersea Power Station
✨Tip Number 1
Familiarize yourself with Borough Kitchen's product range and values. Understanding the premium quality and functionality of their offerings will help you connect with the brand during your interactions.
✨Tip Number 2
Highlight your experience in team leadership and customer service during any discussions. Share specific examples of how you've motivated teams to achieve sales goals and deliver exceptional service.
✨Tip Number 3
Demonstrate your passion for cooking and entertaining. Engage in conversations about your favorite kitchen products or cooking experiences to show that you genuinely align with the brand's ethos.
✨Tip Number 4
Be prepared to discuss your approach to inventory management and stock control. Share strategies you've implemented in previous roles to maintain accuracy and efficiency, as this is crucial for the Store Manager position.
We think you need these skills to ace Store Manager - Battersea Power Station
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Store Manager position. Highlight key responsibilities and requirements that resonate with your experience and skills.
Tailor Your CV: Customize your CV to reflect your relevant experience in retail management, particularly focusing on your ability to lead teams, achieve sales goals, and manage inventory effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for cooking and entertaining, as well as your leadership style. Mention specific examples of how you've motivated teams and resolved customer issues in previous roles.
Highlight Relevant Achievements: In both your CV and cover letter, include quantifiable achievements from your past roles, such as sales targets met or exceeded, successful team training initiatives, or improvements in customer satisfaction ratings.
How to prepare for a job interview at Borough Kitchen Limited
✨Show Your Passion for Cooking
Make sure to express your genuine love for cooking and entertaining during the interview. Share personal stories or experiences that highlight your enthusiasm, as this aligns with the company's values and mission.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led a team in the past. Discuss specific strategies you used to motivate and develop your team, as well as how you achieved sales goals through effective coaching.
✨Highlight Your Inventory Management Experience
Be ready to discuss your expertise in inventory management and stock control. Provide concrete examples of how you've maintained stock accuracy and managed inventory levels effectively in previous roles.
✨Emphasize Customer Service Excellence
Prepare to talk about your approach to delivering exceptional customer service. Share instances where you resolved customer issues satisfactorily and how you fostered a positive shopping experience for customers.
