Store Manager

Position Title : Store Manager

Location : Battersea Power Station

Type : Full-time

Borough Kitchen is seeking a dedicated and experienced Store Manager to lead our retail team. The ideal candidate will be passionate about cooking and entertaining and will have a proven track record in retail management. This position is integral to creating a welcoming and inspiring shopping experience for our customers.

Key Responsibilities:

1. Oversee daily store operations
2. Manage, mentor, and develop a team of sales associates
3. Ensure outstanding customer service by training staff on product knowledge and service standards
4. Meet and exceed sales targets and goals
5. Manage inventory levels, optimize stock control, and ensure accurate product displays
6. Develop and implement effective sales strategies
7. Maintain visual merchandising standards in alignment with company branding
8. Handle customer inquiries and resolve issues in a timely manner
9. Conduct performance reviews and manage staff scheduling
10. Maintain compliance with company policies and procedures

Minimum Requirements:

1. Proven experience as a retail manager (3+ years)
2. Strong passion for cooking and entertaining
3. Excellent leadership and team management skills
4. Ability to drive sales and enhance customer experience
5. Strong communication and interpersonal skills
6. Proficiency in inventory management and visual merchandising
7. Flexibility to work during weekends and holidays

Benefits:

1. Competitive salary
2. Annual pay review
3. Industry-leading discount programme on products for our employees
4. Complimentary Cook School classes
5. Access to our employee assistance programme which includes free counselling sessions, free financial and legal advice, discounts and cashback offers for over 1200+ brands, and many other offerings around health and wellbeing
6. Referral scheme
7. Company events

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