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- Tasks: Assist customers with kitchenware and provide expert advice in a friendly manner.
- Company: Join Borough Kitchen, the UK's leading premium kitchenware retailer with a passion for cooking.
- Benefits: Enjoy competitive pay, employee discounts, free Cook School classes, and wellness support.
- Why this job: Be part of a dynamic team that celebrates food and cooking while helping others elevate their culinary experiences.
- Qualifications: 1–2 years of retail experience and a genuine passion for cooking and customer service.
- Other info: Availability on weekends and bank holidays is essential; training provided for product knowledge.
Location: 186 Chiswick High Road, London W4 1PP
Hours: 10:00–18:00, Monday to Sunday (part-time, 2–3 shifts per week, including weekends and bank holidays)
Pay: £13.85 per hour, in line with the London Living Wage
Borough Kitchen is dedicated to inspiring home cooks by offering premium tools, expert knowledge and creative ideas that elevate both cooking and entertaining. As the UK’s leading premium kitchenware retailer, we operate five London stores, a fast-growing eCommerce platform, and a cook school. We provide an exceptional range of kitchenware, tableware and inspiration.
We are currently looking for a friendly, outgoing and food-loving individual to join our Chiswick store on a part-time basis. If you have a genuine passion for cooking and feel confident offering expert advice and exceptional service, we would love to hear from you. Your role will be to help customers get the very best out of their kitchen and dining experiences.
You will be joining a welcoming, knowledgeable team in a professional yet dynamic environment that celebrates a shared love of food, cooking and entertaining.
Please note that availability on weekends and bank holidays is essential.
Borough Kitchen is an equal opportunity employer and proud to be a London Living Wage accredited business.
- 1–2 years’ retail experience (essential)
- Passion for cooking, entertaining and helping customers
- Confident communicator with a friendly, approachable manner
- Strong product knowledge and cross-selling skills (training provided)
- Customer-focused, with a long-term relationship mindset
- Proactive with stock, displays and maintaining store standards
- Comfortable handling purchases, deliveries and after-sales care
- Willingness to learn and grow within the team
- Industry-leading discount programme on products for our employees
- Complimentary Cook School classes
- Company events
- Access to an employee assistance programme which includes free counselling sessions, free financial and legal advice, discounts and cash-back offers for over 1200+ brands, and many other offerings around health and wellbeing
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Sales Associate - Chiswick (Part-time) employer: Borough Kitchen Limited
Contact Detail:
Borough Kitchen Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate - Chiswick (Part-time)
✨Tip Number 1
Familiarise yourself with Borough Kitchen's product range and values. Understanding their premium kitchenware and the inspiration they provide will help you connect with customers and demonstrate your passion for cooking.
✨Tip Number 2
Showcase your customer service skills during any interactions, whether in person or over the phone. Being friendly and approachable is key, so practice how you can make customers feel welcome and valued.
✨Tip Number 3
Prepare to discuss your previous retail experience and how it relates to the role. Think of specific examples where you've successfully helped customers or improved sales through your product knowledge.
✨Tip Number 4
Be ready to express your enthusiasm for cooking and entertaining. Share personal stories or experiences that highlight your passion, as this will resonate well with the team and show you're a great fit for the culture at Borough Kitchen.
We think you need these skills to ace Sales Associate - Chiswick (Part-time)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant retail experience and showcases your passion for cooking and customer service. Use specific examples to demonstrate how you've helped customers in the past.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the role at Borough Kitchen. Mention your love for cooking and entertaining, and explain why you would be a great fit for their team.
Highlight Availability: Clearly state your availability for weekends and bank holidays in your application. This is essential for the part-time role, so make it easy for them to see you can meet this requirement.
Showcase Communication Skills: In both your CV and cover letter, emphasise your confident communication skills. Provide examples of how you've effectively interacted with customers and contributed to a positive shopping experience.
How to prepare for a job interview at Borough Kitchen Limited
✨Show Your Passion for Cooking
Make sure to express your genuine love for cooking and entertaining during the interview. Share personal stories or experiences that highlight your enthusiasm, as this aligns perfectly with what Borough Kitchen values in their team members.
✨Demonstrate Customer Service Skills
Prepare examples from your previous retail experience where you provided exceptional customer service. Highlight how you helped customers find the right products or resolved any issues, showcasing your ability to build long-term relationships.
✨Be Ready to Discuss Product Knowledge
Familiarise yourself with common kitchenware and tableware items that Borough Kitchen offers. Even if you haven't worked with their specific products, showing that you've done your homework will impress the interviewers and demonstrate your proactive attitude.
✨Emphasise Flexibility and Team Spirit
Since the role requires availability on weekends and bank holidays, be clear about your flexibility. Additionally, convey your willingness to learn and grow within the team, as Borough Kitchen values a collaborative and supportive work environment.