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- Tasks: Engage with customers, share product knowledge, and create a welcoming shopping experience.
- Company: Borough Kitchen, the UK's top premium retailer for cooking enthusiasts.
- Benefits: Industry-leading discounts, complimentary cook classes, and annual salary reviews.
- Why this job: Join a passionate team and celebrate your love for cooking and entertaining.
- Qualifications: Retail experience and a genuine passion for cooking are essential.
- Other info: Dynamic work environment with opportunities for personal growth and team socials.
The predicted salary is between 30000 - 42000 £ per year.
Location: Battersea Power Station, 40 Electric Boulevard, London SW11 8BJ
Hours: Full-time (40 hours/5 days a week - including weekends and bank holidays). Our peak season falls in November and December, with Saturdays and Sundays being our most active days. Working during these periods is an important part of supporting our customers and the wider team. As part of this, it is a requirement that you will work on Christmas Eve and Boxing Day.
Borough Kitchen is the UK’s leading premium retailer for people who love to cook and entertain. We provide quality-tested products for the kitchen and table, alongside in-depth knowledge, advice and inspiration through our stores, online shop, and cook school. Borough Kitchen has five stores across London and a significant e-commerce presence. We search within the UK and around the world for the best products; each piece is meticulously chosen and tested based on function, quality, and durability. Our commitment has won us a unique, trusted position in the industry and strong partnerships with premium brands. We put a lot of care into the work we do, and are seeking candidates who share our passion for cooking, entertaining, and providing the best experience for customers.
As part of our welcoming and knowledgeable team, you’ll work in a professional yet dynamic environment that celebrates a love of food, cooking, and entertaining.
- Experience in a retail environment and providing excellent customer experience - a must
- Greeting all customers, assessing their needs and relaying relevant product knowledge with confidence
- Helping to build a loyal base of return customers, with a focus on long-term relationships rather than one-off transactional selling
- Replenishing inventory and supporting management by identifying selling trends, low stock and stock-outs
- Caring for store standards, including displays and merchandising
- Ringing through purchases, arranging deliveries and providing after‑sales service
- Cross‑selling using available tools, including special orders and the online shop
- Showing a genuine passion for cooking and entertaining
- Demonstrating excellent communication skills
- Keen to learn, supported by in-store training on products and selling skills
Industry‑leading discounts across our portfolio of trusted, high‑quality brands. Complimentary Cook School classes, with lessons focused on skills and techniques that help you become a more confident, intuitive cook. Company events and team socials. Referral bonus scheme. Annual salary review following performance reviews to ensure fair pay and recognise and reward our team. Access to our comprehensive Employee Assistance Programme (EAP), providing 24/7 confidential advice to support your wellbeing and provide expert guidance and resources whenever you or your family need it.
Borough Kitchen is proud to be a London Living Wage employer. This accreditation reflects our commitment to supporting our team members as valued specialists in home cooking and entertaining. Borough Kitchen is an equal opportunities employer. We are committed to treating all our team fairly, regardless of gender, race, sexual orientation, marital status, religion, nationality, ethnicity, age, or physical abilities. Part‑time workers and fixed‑term team members are treated with equal respect.
Sales Associate - Battersea employer: Borough Kitchen Limited
Contact Detail:
Borough Kitchen Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate - Battersea
✨Tip Number 1
Get to know Borough Kitchen! Familiarise yourself with their products and values. When you walk into that interview, show your passion for cooking and entertaining. It’ll make you stand out as someone who truly fits the team.
✨Tip Number 2
Practice your customer service skills! Think about how you would greet customers and assess their needs. Role-play with a friend or family member to build your confidence in relaying product knowledge.
✨Tip Number 3
Be ready to discuss your retail experience! Share specific examples of how you've built long-term relationships with customers. This shows you understand the importance of loyalty over quick sales.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and genuinely interested in joining the Borough Kitchen family.
We think you need these skills to ace Sales Associate - Battersea
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your love for cooking and entertaining shine through! We want to see that you share our enthusiasm for quality kitchen products and creating memorable experiences for customers.
Tailor Your Experience: Make sure to highlight any retail experience you have, especially in providing excellent customer service. We’re looking for candidates who can build long-term relationships with our customers, so share examples of how you've done this in the past!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and relevant to the role. Avoid fluff and focus on what makes you a great fit for us!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team. Plus, it shows you’re keen to join us at Borough Kitchen!
How to prepare for a job interview at Borough Kitchen Limited
✨Know Your Products
Before the interview, take some time to familiarise yourself with Borough Kitchen's product range. Being able to discuss specific items and their features will show your genuine passion for cooking and entertaining, which is key for a Sales Associate.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about how you assessed customer needs and built relationships. This will demonstrate your ability to create a loyal customer base, which is crucial for the role.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations, like handling a difficult customer or cross-selling products. Practising your responses can help you articulate your thought process and problem-solving skills effectively during the interview.
✨Express Your Enthusiasm
Let your love for cooking and entertaining shine through! Share personal stories or experiences related to food and cooking. This not only makes you memorable but also aligns with Borough Kitchen's values and culture.
