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- Tasks: Conduct quality checks on benefits, manage overpayments, and assist with software testing.
- Company: Kings Court Council, offering a supportive and flexible work environment.
- Benefits: Hybrid working, competitive salary, and opportunities for professional growth.
- Why this job: Make a difference in your community while developing valuable skills in a dynamic role.
- Qualifications: IRRV certificate or equivalent, with experience in benefits and strong analytical skills.
- Other info: Join a Disability Confident employer committed to inclusivity.
The predicted salary is between 36000 - 60000 £ per year.
Based at Kings Court Council Offices, with hybrid home-working arrangements.
Responsibilities
- Carry out quality checks on benefit assessments, help prepare subsidy estimates and audit information, and monitor overpayments to ensure they are correctly classified and recovered.
- Review overpayment cases, issue recovery letters, agree payment plans, and liaise with the DWP and other agencies.
- Take part in software testing for system upgrades and new releases.
Qualifications
- IRRV certificate qualification (or equivalent) with experience of working in a benefits environment, including extensive knowledge of Housing Benefit and Council Tax Support Legislation and an understanding of benefit subsidy legislation and procedures.
- Strong analytical and numerical skills, excellent IT ability, with clear communication skills and attention to detail.
A Disability Confident employer.
Subsidy and Overpayments Assistant employer: Borough Council of King's Lynn & West Norfolk
Contact Detail:
Borough Council of King's Lynn & West Norfolk Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Subsidy and Overpayments Assistant
✨Tip Number 1
Network like a pro! Reach out to people in the benefits sector, especially those who work with subsidy and overpayments. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of Housing Benefit and Council Tax Support Legislation. We want you to show off your analytical skills and attention to detail, so practice answering questions that highlight these abilities.
✨Tip Number 3
Don’t forget to showcase your IT skills! If you’ve worked with software testing or system upgrades, make sure to mention it during interviews. We love candidates who are tech-savvy and can adapt to new systems.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who are ready to make a difference in the benefits environment.
We think you need these skills to ace Subsidy and Overpayments Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in benefits and subsidy legislation. We want to see how your skills match the job description, so don’t be shy about showcasing your analytical and numerical abilities!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Subsidy and Overpayments Assistant role. Mention your IRRV qualification and any relevant experience that aligns with our needs.
Show Off Your IT Skills: Since strong IT ability is key for this role, make sure to mention any software you’ve used in previous jobs. If you’ve been involved in software testing or upgrades, let us know – we love that kind of initiative!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Borough Council of King's Lynn & West Norfolk
✨Know Your Legislation
Make sure you brush up on Housing Benefit and Council Tax Support Legislation. Being able to discuss these topics confidently will show that you have the necessary knowledge for the role.
✨Showcase Your Analytical Skills
Prepare examples of how you've used your analytical and numerical skills in previous roles. Be ready to explain how you approached a problem and what the outcome was, as this will demonstrate your capability in handling the responsibilities of the position.
✨Familiarise Yourself with Software
Since the role involves software testing for system upgrades, it’s a good idea to familiarise yourself with any relevant software tools. If you can, try to find out what systems the council uses and be prepared to discuss your experience with similar technologies.
✨Communicate Clearly
Practice articulating your thoughts clearly and concisely. Given the importance of communication in liaising with agencies like the DWP, being able to convey your ideas effectively will be crucial during the interview.
