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- Tasks: Lead a team to ensure accurate assessment of Housing Benefit and Council Tax Support claims.
- Company: Join a forward-thinking council dedicated to making a difference in the community.
- Benefits: Hybrid working, generous leave, competitive salary, and wellbeing support.
- Why this job: Make a real impact on residents' lives while shaping future policies.
- Qualifications: Three years’ senior-level experience and detailed knowledge of benefit regulations.
- Other info: Enjoy a vibrant lifestyle in West Norfolk with stunning beaches and rich culture.
The predicted salary is between 38268 - 46269 £ per year.
Initial Salary between £38268 and £46269 per annum. Permanent, full time (37 hours per week) Based at King’s Court Council Offices.
We have an exciting opportunity for an experienced Benefits Manager to lead our dedicated team and ensure Housing Benefit and Council Tax Support claims are assessed accurately and fairly. You will manage overpayment recovery, oversee discretionary funds, and work closely with our Revenues and Benefits Manager to shape policy and strategy for the future.
As the Council’s expert on Housing Benefit Subsidy and Supported/Exempt Accommodation claims, you will support specialist officers and represent us at appeal hearings. If you have detailed knowledge of benefit regulations, at least three years’ senior-level experience, and the confidence to lead through change, this is your opportunity to make a real impact.
This is the perfect time to join our authority with a forward-thinking approach where there is plenty of opportunity to transform the service. If you are ready to lead a team, help shape our future and make a real difference to the residents of West Norfolk we would love to hear from you.
In return we can offer you a hybrid working system (up to three days from home and a flexible working scheme), generous annual leave including office closure between Christmas and New Year, a competitive salary with performance related pay, Local Government Pension Scheme, and an Employee Assistance Programme with wellbeing support.
West Norfolk is a fantastic place to live and work, with stunning beaches, vibrant market towns, peaceful countryside. From historic sites to food festivals and free events, there’s something for everyone.
Closing Date: 21 January 2026
Please see job description below for the full details of the job before you apply:
Benefits Manager in King's Lynn employer: Borough Council of King's Lynn & West Norfolk
Contact Detail:
Borough Council of King's Lynn & West Norfolk Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Benefits Manager in King's Lynn
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the hunt for a Benefits Manager role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for interviews by researching the council’s current policies and challenges. Show us that you’re not just a fit for the role but also passionate about making a difference in West Norfolk. Tailor your answers to reflect how your experience aligns with their goals.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to build your confidence. Focus on articulating your leadership style and how you’ve successfully managed teams and projects in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team and making a real impact in the community.
We think you need these skills to ace Benefits Manager in King's Lynn
Some tips for your application 🫡
Read the Job Description Carefully: Before you start writing, make sure to thoroughly read the job description. It’s packed with clues about what we’re looking for, so tailor your application to highlight how your experience aligns with our needs.
Show Off Your Experience: We want to see your relevant experience shine through! Use specific examples from your past roles that demonstrate your knowledge of benefit regulations and your leadership skills. Don’t be shy—this is your chance to impress us!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of your qualifications. Avoid jargon unless it’s relevant, and make sure your passion for the role comes through!
Apply Through Our Website: When you’re ready to submit your application, make sure to do it through our website. It’s the easiest way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Borough Council of King's Lynn & West Norfolk
✨Know Your Benefits Inside Out
Make sure you brush up on your knowledge of benefit regulations, especially around Housing Benefit and Council Tax Support. Being able to discuss these topics confidently will show that you're the expert they need.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams through change in the past. Highlight your experience in managing overpayment recovery and discretionary funds, as this will demonstrate your capability to lead their dedicated team.
✨Understand Their Vision
Research the council's current policies and future strategies. Be ready to discuss how you can contribute to shaping policy and strategy, aligning your vision with theirs to show you're a perfect fit for their forward-thinking approach.
✨Prepare for Appeal Hearings
Since you'll be representing the council at appeal hearings, think about how you would handle challenging situations. Prepare scenarios where you've successfully navigated disputes or complex cases, showcasing your problem-solving skills.