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- Tasks: Manage council tax and benefits, ensuring accuracy and excellent customer service.
- Company: Local government council in King's Lynn with a supportive team culture.
- Benefits: Competitive salary, professional development, and a full-time position.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: 5 GCSEs including Maths and English, plus customer service experience.
- Other info: Join a dynamic team with opportunities for career growth.
The predicted salary is between 24414 - 28152 £ per year.
A local government council in King's Lynn seeks a Revenues and Benefits Officer to join their team. The role focuses on council tax management, requiring strong communication and attention to detail.
Ideal candidates will have:
- At least 5 GCSEs including Maths and English
- Experience in customer service and computer systems
This is a full-time position with a salary ranging from £24,414 to £28,152 per year, offering a supportive team environment and opportunities for professional development.
Impactful Council Tax & Benefits Officer employer: Borough Council of Kings Lynn & West Norfolk
Contact Detail:
Borough Council of Kings Lynn & West Norfolk Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Impactful Council Tax & Benefits Officer
✨Tip Number 1
Make sure you research the council and its values before your interview. Knowing what they stand for will help us tailor our answers and show that we’re genuinely interested in the role.
✨Tip Number 2
Practice common interview questions related to council tax management and customer service. We can even role-play with a friend to boost our confidence and refine our responses.
✨Tip Number 3
Prepare some questions to ask at the end of the interview. This shows that we’re engaged and keen to learn more about the team and the challenges they face.
✨Tip Number 4
Don’t forget to follow up after the interview with a thank-you email. It’s a nice touch that keeps us on their radar and reinforces our enthusiasm for the position.
We think you need these skills to ace Impactful Council Tax & Benefits Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service and any relevant computer systems you've worked with. We want to see how your skills match the council tax management focus of the role!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your attention to detail will benefit the team. We love seeing genuine enthusiasm!
Show Off Your Qualifications: Don’t forget to mention your GCSEs, especially Maths and English. We’re looking for candidates who meet the educational requirements, so make sure these are front and centre in your application.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Borough Council of Kings Lynn & West Norfolk
✨Know Your Stuff
Make sure you brush up on council tax management and benefits systems. Familiarise yourself with the local government's policies and procedures, as well as any recent changes in legislation that might affect the role.
✨Show Off Your Communication Skills
Since strong communication is key for this position, practice articulating your thoughts clearly. Prepare examples from your past customer service experience where you effectively resolved issues or communicated complex information.
✨Attention to Detail is Crucial
Demonstrate your attention to detail by preparing for questions that require you to analyse data or identify errors. You might be asked to review a sample council tax statement, so be ready to spot discrepancies and suggest corrections.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the team dynamics, professional development opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
