Duty Officer in Downham Market

Duty Officer in Downham Market

Downham Market Full-Time 40582 - 49600 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead daily operations at a vibrant community leisure centre and ensure excellent customer service.
  • Company: Join the Alive Downham Leisure Centre team and make a difference in your community.
  • Benefits: Full-time role with opportunities for training and career progression.
  • Other info: Gain valuable qualifications like National Pool Lifeguard and First Aid while working.
  • Why this job: Be part of a dynamic environment where you can inspire and motivate others.
  • Qualifications: Supervisory experience in leisure, strong communication skills, and a passion for customer care.

The predicted salary is between 40582 - 49600 Β£ per year.

Are you ready to take the next step in your leisure career and help lead the day-to-day operation of a busy community leisure centre?

We are looking for a full-time permanent Duty Officer to join the team at Alive Downham Leisure Centre, supporting the safe, efficient and welcoming running of the centre for customers, staff and the wider community.

In this varied role, you will assist with the management of the centre, helping to make sure facilities operate safely and effectively, procedures are followed, and excellent customer service is delivered at all times.

You will supervise, support and motivate staff, contribute to training and performance, assist with rotas and operational procedures, and take responsibility for key areas including health and safety, customer care, income and expenditure, and the smooth running of day-to-day activities.

You will bring supervisory experience within the leisure sector, strong communication skills and a positive, practical approach to customer care.

You will be able to remain calm and focused under pressure, manage and motivate others, and use your knowledge of health and safety to help maintain a safe and professional environment.

  • You must hold, or be willing to complete, a National Pool Lifeguard Qualification
  • ; First Aid at Work Certificate; and Pool Plant Operators Certificate. You will also be able to obtain a Swimming Teacher Qualification to provide swimming lessons when required.
  • A swim test will be required to ensure suitability to complete the NPLQ course if successful through initial interview.
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Duty Officer in Downham Market employer: Borough Council of King's Lynn & West Norfolk

Join the Borough Council of King's Lynn & West Norfolk, where you can make a meaningful impact in a vibrant and diverse community. Our supportive work culture fosters professional growth through our Planner Progression Scheme, offering clear pathways from Graduate to Senior Planner levels, alongside flexible hybrid working and generous benefits. Experience the unique blend of heritage and natural beauty in Norfolk while contributing to significant projects that shape the future of our towns and landscapes.

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Contact Details:

Borough Council of King's Lynn & West Norfolk Recruitment Team

We think you need these skills to ace Duty Officer in Downham Market

Communication Skills
Adaptability
Problem-Solving Skills
Customer Service
Teamwork
Attention to Detail
Time Management