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- Tasks: Support the Benefits team by ensuring accurate Housing Benefit Subsidy Claims and managing overpayments.
- Company: Join a supportive council team at Kings Court with hybrid working options.
- Benefits: Competitive salary, flexible working, and opportunities for professional growth.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: IRRV certificate or equivalent, with experience in benefits and strong analytical skills.
- Other info: Engaging work environment with a focus on teamwork and career advancement.
The predicted salary is between 27423 - 32439 £ per year.
Salary between £27,423 and £32,439 per annum. Based at Kings Court Council Offices, with hybrid home-working arrangements.
We are looking for an organised and analytical individual to support our Benefits team with ensuring the accuracy of the Housing Benefit Subsidy Claim and helping to maximise recovery of Housing Benefit overpayments.
In this role, you will:
- Carry out quality checks on benefit assessments
- Help prepare subsidy estimates and audit information
- Monitor overpayments to ensure they are correctly classified and recovered
- Review overpayment cases
- Issue recovery letters
- Agree payment plans
- Liaise with the DWP and other agencies
- Take part in software testing for system upgrades and new releases
You will have the IRRV certificate qualification (or equivalent) with experience of working in a benefits environment, including extensive knowledge of Housing Benefit and Council Tax Support Legislation and an understanding of benefit subsidy legislation and procedures. You will have strong analytical and numerical skills, excellent IT ability, with clear communication skills and attention to detail.
Apply online at www.west-norfolk.gov.uk or contact us on personnel@west-norfolk.gov.uk.
Closing Date: 18 February 2026
Subsidy and Overpayments Assistant in King's Lynn employer: Borough Council of Kings Lynn and West Norfolk
Contact Detail:
Borough Council of Kings Lynn and West Norfolk Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Subsidy and Overpayments Assistant in King's Lynn
✨Tip Number 1
Network like a pro! Reach out to people in the benefits sector, especially those who work with Housing Benefit. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of Housing Benefit and Council Tax Support Legislation. We want you to show off your analytical skills and attention to detail, so practice answering questions that highlight these strengths.
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can keep you fresh in their minds and shows your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’re the perfect fit.
✨Tip Number 4
Apply through our website for the best chance at landing the job. We love seeing applications come directly from motivated candidates who are keen to join our team!
We think you need these skills to ace Subsidy and Overpayments Assistant in King's Lynn
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Subsidy and Overpayments Assistant role. Highlight your experience in benefits environments and any relevant qualifications, like the IRRV certificate. We want to see how your skills match what we're looking for!
Show Off Your Analytical Skills: Since this role requires strong analytical abilities, don’t shy away from showcasing examples of how you've used these skills in past jobs. Whether it’s quality checks or preparing estimates, let us know how you’ve made an impact!
Be Clear and Concise: When writing your application, keep it clear and to the point. Use straightforward language and avoid jargon. We appreciate clarity, especially when it comes to your communication skills, so make every word count!
Apply Through Our Website: Remember to apply through our website at www.west-norfolk.gov.uk. It’s the easiest way for us to receive your application, and we can’t wait to see what you bring to the table!
How to prepare for a job interview at Borough Council of Kings Lynn and West Norfolk
✨Know Your Legislation
Make sure you brush up on Housing Benefit and Council Tax Support legislation before the interview. Being able to discuss specific laws and how they apply to the role will show that you're not just familiar with the basics, but that you’re genuinely knowledgeable and ready to contribute.
✨Show Off Your Analytical Skills
Prepare examples of how you've used your analytical skills in previous roles. Whether it’s conducting quality checks or preparing subsidy estimates, having concrete examples will help demonstrate your capability to handle the responsibilities of the position.
✨Communicate Clearly
Since this role involves liaising with various agencies, practice articulating your thoughts clearly and concisely. You might want to do a mock interview with a friend to ensure you can explain complex topics simply and effectively.
✨Familiarise Yourself with Software Testing
As part of the job, you'll be involved in software testing for system upgrades. If you have experience with this, be ready to discuss it. If not, do some research on common testing practices and be prepared to express your willingness to learn and adapt.
