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- Tasks: Lead a team to ensure accurate assessment of Housing Benefit and Council Tax Support claims.
- Company: Join a forward-thinking council dedicated to making a difference in the community.
- Benefits: Hybrid working, generous leave, competitive salary, and wellbeing support.
- Why this job: Make a real impact on residents' lives while shaping future policies.
- Qualifications: Three years’ senior-level experience and detailed knowledge of benefit regulations.
- Other info: Enjoy a vibrant lifestyle in West Norfolk with stunning beaches and rich culture.
The predicted salary is between 38268 - 46269 £ per year.
Initial Salary between £38,268 and £46,269 per annum. Permanent, full time (37 hours per week) based at King’s Court Council Offices.
We have an exciting opportunity for an experienced Benefits Manager to lead our dedicated team and ensure Housing Benefit and Council Tax Support claims are assessed accurately and fairly. You will manage overpayment recovery, oversee discretionary funds, and work closely with our Revenues and Benefits Manager to shape policy and strategy for the future.
As the Council’s expert on Housing Benefit Subsidy and Supported/Exempt Accommodation claims, you will support specialist officers and represent us at appeal hearings. If you have detailed knowledge of benefit regulations, at least three years’ senior-level experience, and the confidence to lead through change, this is your opportunity to make a real impact.
This is the perfect time to join our authority with a forward-thinking approach where there is plenty of opportunity to transform the service. If you are ready to lead a team, help shape our future and make a real difference to the residents of West Norfolk we would love to hear from you.
In return we can offer you a hybrid working system (up to three days from home and a flexible working scheme), generous annual leave including office closure between Christmas and New Year, a competitive salary with performance related pay, Local Government Pension Scheme, and an Employee Assistance Programme with wellbeing support.
West Norfolk is a fantastic place to live and work, with stunning beaches, vibrant market towns, peaceful countryside. From historic sites to food festivals and free events, there’s something for everyone.
Apply online at this link.
Closing Date: 21 January 2026
Benefits Manager in King's Lynn employer: Borough Council of Kings Lynn and West Norfolk
Contact Detail:
Borough Council of Kings Lynn and West Norfolk Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Benefits Manager in King's Lynn
✨Tip Number 1
Network like a pro! Reach out to your connections in the benefits sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of benefit regulations and recent changes in policy. We want you to feel confident discussing how you can lead a team and make a real impact in the role.
✨Tip Number 3
Showcase your leadership skills! Think of examples from your past experience where you've successfully managed teams or projects. This will help you stand out as a candidate who can drive change and improve services.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the details about the role and what we’re looking for.
We think you need these skills to ace Benefits Manager in King's Lynn
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Benefits Manager role. Highlight your experience with Housing Benefit and Council Tax Support, and don’t forget to showcase your leadership skills. We want to see how you can make a real impact!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Mention your knowledge of benefit regulations and your experience in managing teams. Let us know how you can help shape our future!
Showcase Your Achievements: When filling out your application, don’t just list your duties—show us what you've achieved! Whether it's improving processes or leading successful projects, we want to see how you've made a difference in your previous roles.
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s easy, and you’ll find all the details you need about the role. Plus, it helps us keep everything organised!
How to prepare for a job interview at Borough Council of Kings Lynn and West Norfolk
✨Know Your Benefits Inside Out
Make sure you brush up on your knowledge of Housing Benefit and Council Tax Support regulations. Being able to discuss specific policies and how they impact residents will show that you're not just familiar with the basics, but that you’re ready to lead and make informed decisions.
✨Showcase Your Leadership Skills
Prepare examples from your past experience where you've successfully led a team or managed change. Highlighting your ability to guide others through challenges will demonstrate that you have the confidence and skills needed for this role.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific situations, like overpayment recovery or policy changes. Think about real-life scenarios you've faced and how you resolved them, as this will illustrate your problem-solving abilities and practical knowledge.
✨Express Your Vision for the Future
Come prepared to discuss how you envision transforming the service in West Norfolk. Share innovative ideas or strategies you believe could enhance the benefits system, showing that you’re forward-thinking and genuinely invested in making a difference.
