Administrator in Stoke-on-Trent

Administrator in Stoke-on-Trent

Stoke-on-Trent Full-Time 13 - 16 £ / hour (est.) No home office possible
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Borough Care

At a Glance

  • Tasks: Provide administrative support, maintain records, and greet visitors with a friendly welcome.
  • Company: Borough Care, a not-for-profit organisation dedicated to individualised care.
  • Benefits: £13.50 per hour, 28 days holiday, free meals, and career progression opportunities.
  • Why this job: Make a real difference in people's lives while working in a supportive environment.
  • Qualifications: Experience in administration, excellent communication, and IT skills.
  • Other info: Join a growing team committed to equality, diversity, and inclusion.

The predicted salary is between 13 - 16 £ per hour.

Care Home Administrator £13.50 per hour. Hours: 37.5 hours a week, working a 2-week rolling rota between the hours of 8am and 8pm. Exact times to be confirmed.

Choose to live life in Colour by working at Borough Care where we believe that everyone should be encouraged and supported to live their best possible life. By working with us you will receive some excellent rewards & benefits including:

  • 28 days holiday, with an additional day holiday for your birthday (after 1 years service)
  • Free meals
  • Access to My Hub, with a range of discounts for high street shops, supermarkets and restaurants
  • Free uniforms
  • Paid DBS check
  • Refer a Friend Scheme - you’ll get £375 once the person joins the Borough Care family
  • Employee Assistance Programme that supports on all aspects of your lifestyle including free counselling and financial advice
  • Long term sick payments
  • Life Assurance cover
  • Pension plan
  • Fully-funded training for nationally recognised qualifications
  • Career progression opportunities

About the role: As an Administrator based in one of our care homes, you will provide general administrative support including maintaining records and files, updating databases and processing orders. You will also answer telephone queries and provide reception cover, greeting and providing a friendly welcome to all visitors.

About you: We are looking for an experienced administrator with a positive can-do attitude. You will have excellent communication and IT skills with the ability to prioritise and organise your work effectively. If you are kind, compassionate and friendly, why not join an organisation that is committed to providing individualised care and helping people live their best possible life? When you care, every day makes a difference.

About us: We have 12 residential care homes across Stockport and Staffordshire and continue to grow. For almost 30 years we have worked with amazing people every day. From those who live at Borough Care homes and their families, to our care home staff and our head office team, we are all united in our aspiration to live life in colour. As a not-for-profit organisation, we reinvest any surplus money into the services we offer, to serve the best interests of our residents and their families. We are committed to Equality, Diversity and Inclusion in all that we do and welcome applications from individuals from diverse backgrounds. We are also a Disability Confident Committed employer.

Administrator in Stoke-on-Trent employer: Borough Care

Borough Care is an exceptional employer that prioritises the well-being and development of its staff, offering a supportive work culture where kindness and compassion are at the forefront. With competitive benefits such as 28 days holiday, free meals, and fully-funded training for recognised qualifications, employees can thrive both personally and professionally while making a meaningful impact in the lives of residents. Join us in our mission to help individuals live their best possible life in a nurturing environment that values diversity and inclusion.
Borough Care

Contact Detail:

Borough Care Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Administrator in Stoke-on-Trent

✨Tip Number 1

Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the care sector. A personal recommendation can go a long way in landing that Administrator role.

✨Tip Number 2

Prepare for the interview by researching Borough Care and understanding their values. Show us how your positive attitude and skills align with our mission to help people live their best possible life.

✨Tip Number 3

Practice common interview questions and answers. We want to see your excellent communication skills in action, so rehearse how you’d handle queries or provide a warm welcome to visitors.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the role and our fantastic benefits.

We think you need these skills to ace Administrator in Stoke-on-Trent

Administrative Support
Record Keeping
Database Management
Order Processing
Telephone Communication
Reception Skills
Customer Service
IT Skills
Organisational Skills
Prioritisation
Positive Attitude
Compassion
Teamwork

Some tips for your application 🫡

Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how your values align with ours at Borough Care.

Tailor Your CV: Make sure to tailor your CV to highlight your relevant experience as an administrator. Focus on your communication skills, IT proficiency, and any previous roles that showcase your ability to organise and prioritise effectively.

Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit for our team. Be specific about your experiences and how they relate to the responsibilities of the Administrator role. Keep it friendly and professional!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need about the position there!

How to prepare for a job interview at Borough Care

✨Know the Role Inside Out

Before your interview, make sure you thoroughly understand the Administrator role. Familiarise yourself with the key responsibilities like maintaining records, updating databases, and providing reception cover. This will help you answer questions confidently and show that you're genuinely interested in the position.

✨Showcase Your Communication Skills

As an Administrator, excellent communication is crucial. Prepare examples of how you've effectively communicated in previous roles, whether it’s handling phone queries or greeting visitors. Practising these scenarios can help you demonstrate your friendly and approachable nature during the interview.

✨Highlight Your IT Proficiency

Since the job requires strong IT skills, be ready to discuss your experience with relevant software and tools. If you’ve used specific databases or administrative systems, mention them. You could even bring a portfolio showcasing your work if applicable, which can set you apart from other candidates.

✨Emphasise Your Positive Attitude

The organisation values a positive 'can do' attitude. Think of instances where you've tackled challenges with optimism and resilience. Sharing these stories will not only reflect your character but also align with their mission of helping people live their best possible life.

Administrator in Stoke-on-Trent
Borough Care
Location: Stoke-on-Trent
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