At a Glance
- Tasks: Lead and manage care homes, ensuring high-quality service and performance.
- Company: Borough Care, a not-for-profit organisation dedicated to enhancing lives.
- Benefits: Competitive salary, 28 days holiday, free meals, and discounts on shopping.
- Other info: Join a growing team with excellent career progression and a commitment to diversity.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Strong leadership, operational experience, and knowledge of elderly care standards.
The predicted salary is between 60000 - 75000 £ per year.
Choose to live life in Colour by working at Borough Care where we believe that everyone should be encouraged and supported to live their best possible life. By working with us you will receive some excellent rewards & benefits including:
- 28 days holiday, with an additional day holiday for your birthday (after 1 years service)
- Free meals
- Access to My Hub, with a range of discounts for high street shops, supermarkets and restaurants
- Free uniforms
- Paid DBS check
- Refer a Friend Scheme - you'll get £375 once the person joins the Borough Care family
- Employee Assistance Programme that supports on all aspects of your lifestyle including free counselling and financial advice
- Long term sick payments
- Life Assurance cover
- Pension plan
- Fully-funded training for nationally recognised qualifications
- Career progression opportunities
About the role: This role is responsible for managing the Business Managers and reports to the Operations Director. The Area Manager will drive performance in all homes ensuring that each Home exceeds its KPIs, manages budgets, people, and best practice.
About you: We are looking for a strong leader with a can do approach. You will be passionate about continuous improvement and developing people to succeed. You will have operational experience and a proven track record in managing the delivery of high-quality care within a residential elderly care home setting. Knowledge of dementia care, a strong understanding of CQC standards and a driving licence are also essential.
About us: We have 12 residential care homes across Stockport and Staffordshire and continue to grow. For almost 30 years we have worked with amazing people every day. From those who live at Borough Care homes and their families, to our care home staff and our head office team, we are all united in our aspiration to live life in colour. As a not-for-profit organisation, we reinvest any surplus money into the services we offer, to serve the best interests of our residents and their families.
What's on offer: A competitive salary, 25 days plus 8 bank holidays, plus your birthday off after 1 years service, development opportunities, access to My Hub, with a range of discounts for high street shops, supermarkets and restaurants and a wellbeing programme including free counselling and financial advice.
We are committed to Equality, Diversity and Inclusion and welcome applications from individuals from diverse backgrounds and aim to provide person centred care to meet diverse residents needs.
Area Manager in Stockport employer: Borough Care
Borough Care is an exceptional employer that prioritises the well-being and development of its staff while fostering a vibrant work culture. With competitive salaries, generous holiday allowances, and comprehensive benefits including free meals and fully-funded training, employees are supported in their professional growth and personal lives. Located across Stockport and Staffordshire, Borough Care is dedicated to making a meaningful impact in the community, ensuring that every team member plays a vital role in enhancing the lives of residents.
StudySmarter Expert Advice🤫
We think this is how you could land Area Manager in Stockport
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Borough Care, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Borough Care!
We think you need these skills to ace Area Manager in Stockport
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Borough Care, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Borough Care and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Borough Care that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Borough Care
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
