Property Assistant in Braintree

We are looking for an organised, proactive and capable Property Assistant to help with the day-to-day management of our commercial property portfolio, including offices and shops.

This is a busy and varied role, so we need someone who can manage several tasks at once, prioritise their workload, plan ahead and keep on top of things when priorities change.

Working closely with the Property Manager, you will help with tenant enquiries, maintenance coordination and property administration. You will also help ensure the pharmacies are well-maintained.

We require candidates to have previous property experience or a strong interest in the commercial property market combined with strong administrative skills, an excellent work ethic and the ability to pick things up quickly.

Key Responsibilities

Property and Tenant Administration

• Provide support to the company’s shops on property and facility matters
• Respond to tenant enquiries by email and telephone in a timely way
• Maintain tenant details, lease information and property records.
• Assist with new tenancies, lease paperwork and tenant move-ins and move-outs.
• Help prepare marketing details for vacant properties, including Rightmove listings.

Finance & Compliance Support

• Assist with invoices, tenant billing and general accounts administration including chasing arrears
• Update spreadsheets and property management systems, including Re-Leased.
• Keep track of compliance records, certificates, inspections, renewal dates and upcoming deadlines.

Maintenance & Contractors

• Liaise with contractors to arrange repairs, servicing and maintenance visits and work with them to ensure a high standard of work.
• Obtain quotations, arrange access and follow up on outstanding works.
• Keep maintenance records up to date and follow jobs through to completion.

General Office & Property Support

• Maintain diaries and schedules, keeping the Property Manager and other staff team members informed of upcoming deadlines, appointments and anything that needs attention.
• Help arrange property inspections and site visits
• Provide general administrative support to the Property Manager and wider team.

Skills & Experience

• Strong administrative and organisational skills with excellent attention to detail.
• Ability to work accurately and to meet deadlines.
• Good written and verbal communication skills.
• Confident using Microsoft Office, particularly Outlook and Excel.
• Previous experience in property management, facilities management or estate agency is required
• Experience using Re-Leased or similar property management software would be an advantage.
• Full UK driving licence required, with willingness to travel to all company sites.
• Access to your own vehicle is essential

The Person We're Looking For

You should be:

• Organised and efficient – able to manage your workload, prioritise tasks and follow things through to completion.
• Proactive – takes initiative, thinks ahead and gets on with tasks without needing to be prompted.
• Adaptable – comfortable adjusting to changing priorities.
• Approachable and professional – confident and helpful when dealing with tenants, contractors and colleagues.
• Reliable – takes responsibility for their work and can be trusted to meet deadlines.
• Willing to learn – happy to help out wherever needed and take on a variety of tasks

The Opportunity

You will be joining our friendly head office team in Witham, in a varied and hands-on role supporting our commercial property portfolio.

Location:

Witham Head Office, Essex, with travel to other company sites as required

Salary and benefits:

£29,120–£30,160 per annum (full-time), depending on experience. Part-time salary calculated on a pro rata basis

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