£15.00 – £16.50 per hour | Full-time, permanent | 45 hours per week | Monday to Friday 08:30 to 18:30.
About the role
We’re looking for a confident, Branch Manager to run our community pharmacy in Braintree. You’ll lead a team of pharmacy technicians, dispensers and Pharmacy Assistants, oversee our NHS and private services, and make sure every patient who comes through the door gets safe, friendly, high-quality care.
This is a hands‑on leadership role for someone who knows community pharmacy inside out, enjoys developing people, and takes pride in a well‑run, compliant branch. With no weekend working, it offers a genuine work–life balance.
What you’ll be doing
- Running the branch day to day, keeping workflows efficient and in line with company policy
- Overseeing clinical services, including Pharmacy First, Blood Pressure Checks, the NHS Contraception Service and vaccinations
- Leading, supporting and developing your team to maintain high standards of patient care and medication safety
- Keeping dispensing records accurate and ensuring full regulatory compliance
- Finding ways to improve branch performance, service uptake and patient satisfaction
- Building strong working relationships with local GPs and other healthcare professionals
- Managing stock levels and supplier relationships so medicines are always available
- Handling patient queries and complaints promptly, professionally and with empathy
It would be great if you also have
- Registration as a Pharmacy Technician
- Experience delivering services such as Pharmacy First, Blood Pressure Checks, the NHS Contraception Service or flu/travel vaccinations
- Experience using the Titan PMR system
- Previous experience managing a pharmacy branch
What you’ll need
- NVQ Level 2 in Pharmacy Services (Dispensing) or equivalent
- At least 2 years’ experience in UK community pharmacy
- At least 1 year in a supervisory or management role
- Strong knowledge of dispensing practice and medication safety
- Excellent leadership and communication skills
- The existing right to work in the UK (we’re unable to offer visa sponsorship)
