At a Glance
- Tasks: Lead client communications and deliver social strategies for iconic brands.
- Company: Join Born Social, a top-rated creative agency with a vibrant culture.
- Benefits: Competitive salary, hybrid working, and a supportive team environment.
- Other info: B-Corp certified with a commitment to transparency and growth.
- Why this job: Make an impact in the social media landscape while developing your career.
- Qualifications: 3-5 years in social media, excellent communication, and organisational skills.
The predicted salary is between 43000 - 48000 € per year.
LONDON, UK Hybrid Working - 3 days in the office per week. We operate a Fix + Flex model, with Wednesdays and Thursdays as our two Fix Days, when everyone is in the office, and the third day is Flex for you - either Monday, Tuesday, or Friday. A benchmarked salary between £43,000 to £48,000 based on your level within our progression framework.
WHO WE ARE
We are Born Social, a social‑first creative agency that brings brand building into the social era. We have a track record of delivering transformation for iconic brands, led by our team of social natives and brand experts, underpinned by technology. Backed by the strength of a brilliant business that is B‑Corp certified, we are consistently recognised as one of the best places to work.
WHAT YOU'LL BE DOING
- Client services: leading on day‑to‑day client communications, building deep and long‑lasting relationships, while working with the Account Director to spot opportunities for account development.
- Account operations: leading work with Account Directors to implement effective account ways of working (client communication, briefing, and management of account team).
- Formulate a structure for communication on large and complex scopes of work, ensuring teams share progress updates.
- Reviewing content: assessing our output to ensure it meets client objectives and aligns with our social strategy for the account.
- Reporting: working closely with our Strategy team to communicate the value of our work back to the client, strategically articulating the results and insight.
- Influence and production: where influencer and creator work is involved, work closely with our Social Media Managers and Studio team to coordinate activations by leading on client‑related communication.
- Leadership: you’ll become a People Lead for an Account Manager helping to develop their Client Services skills.
- Team culture: you'll work with the Account Directors and Business Director team to develop and uphold a strong team culture.
WHO WE'RE LOOKING FOR
- Brilliantly personable: communication is the lifeblood of our business. You love working with people and have a natural ability to handle challenges with charm.
- Highly organised: social is fast, there’s a lot of content and many deadlines so the ability to run a tight ship is a must.
- You love brands and social media: you're fascinated by brands, how they market themselves and use social media to do this. You are naturally curious about the developments in the digital world and excited by its potential.
- Pride in your work: we treat our client’s brands as our own and are meticulous about our approach. You will take real pride in what you deliver and always strive for perfection.
- Real drive and ambition: you'll be constantly adapting to the ever‑growing world of social, and we need people who have the mindset of growth as well as the ambition to get there.
- Three to five years of experience working in social media (agency‑side preferable).
SENIOR ACCOUNT MANAGER (9 MONTH FTC / MATERNITY COVER) employer: Born Social
Born Social is an exceptional employer, offering a vibrant work culture that champions creativity and collaboration in the heart of London. With a commitment to employee growth through a structured progression framework and a hybrid working model, we ensure our team enjoys a healthy work-life balance while delivering impactful social strategies for iconic brands. As a B-Corp certified agency, we pride ourselves on being recognised as one of the best places to work, fostering an environment where your contributions are valued and celebrated.
StudySmarter Expert Advice🤫
We think this is how you could land SENIOR ACCOUNT MANAGER (9 MONTH FTC / MATERNITY COVER)
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up social media groups. The more people you know, the better your chances of landing that Senior Account Manager gig.
✨Tip Number 2
Show off your personality! When you get to the interview stage, let your charm shine through. Remember, communication is key in this role, so be engaging and relatable. We want to see how you handle challenges with a smile!
✨Tip Number 3
Do your homework on the company! Understand Born Social's values and recent projects. This will not only impress us but also help you tailor your answers to show how you can contribute to our team culture and client services.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our awesome team at Born Social. Don’t miss out!
We think you need these skills to ace SENIOR ACCOUNT MANAGER (9 MONTH FTC / MATERNITY COVER)
Some tips for your application 🫡
Show Your Personality:We want to see the real you! Don’t be afraid to let your personality shine through in your application. Use a friendly tone and share your passion for social media and brand building – it’s what we’re all about!
Tailor Your Application:Make sure to customise your CV and cover letter for this role. Highlight your experience in client services and account management, and how it aligns with what we do at Born Social. We love seeing how you can bring value to our team!
Be Specific About Your Experience:When detailing your past roles, be specific about your achievements and how they relate to the responsibilities of a Senior Account Manager. We’re looking for examples that showcase your organisational skills and ability to manage complex accounts.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our awesome team!
How to prepare for a job interview at Born Social
✨Know Your Clients
Before the interview, research Born Social's key clients and their social media strategies. Understanding their brand voice and recent campaigns will help you demonstrate your ability to build deep relationships and spot opportunities for account development.
✨Showcase Your Organisational Skills
Prepare examples of how you've successfully managed multiple projects or deadlines in a fast-paced environment. Highlight your methods for keeping teams aligned and ensuring effective communication, as this is crucial for the Senior Account Manager role.
✨Demonstrate Your Passion for Social Media
Be ready to discuss your fascination with brands and social media trends. Share insights on recent developments in the digital world and how they can impact client strategies, showing that you're not just knowledgeable but also genuinely excited about the industry.
✨Emphasise Team Culture and Leadership
Think about how you've contributed to team culture in previous roles. Be prepared to discuss your leadership style and how you would support and develop an Account Manager, as this aligns with the expectations of the position at Born Social.
