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- Tasks: Lead client communications and deliver social strategies for iconic brands.
- Company: Join Born Social, a top-rated creative agency transforming brand building in the social era.
- Benefits: Competitive salary, hybrid working, and a vibrant team culture.
- Why this job: Make an impact with leading brands while developing your career in a dynamic environment.
- Qualifications: 3-5 years in social media, excellent communication, and organisational skills.
- Other info: Inclusive workplace celebrating diverse perspectives and committed to personal growth.
The predicted salary is between 43000 - 48000 £ per year.
Join to apply for the role at Born Social. This range is provided by Born Social. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range: a benchmarked salary between £43,000 to £48,000 based on your level within our progression framework.
Who we are: We are Born Social, a social-first creative agency that brings brand building into the social era. We have a track record of delivering transformation for iconic brands like Guinness, Ford, and Barclays, led by our team of social natives and brand experts, underpinned by technology. Backed by the strength of a brilliant business that’s proudly B-Corp certified, we’re consistently recognised as one of the best places to work.
As a Senior Account Manager, your objective is to successfully deliver the social strategy and scope of work for our largest and most complex clients. You’ll play a pivotal role in implementing ways of working for each of your accounts, from briefing through to delivery and everything in between. Working closely with the Account Director to ensure the account team is communicating effectively.
What you’ll be doing:
- Client services: leading on day-to-day client communications, building deep & long-lasting relationships, whilst working with the Account Director to spot opportunities for account development.
- Account Operations: leading work with Account Directors to implement effective account ways of working (client communication, briefing, and management of account team). Formulate a structure for communication on large and complex scopes of work, ensuring teams are working with each other to share progress updates.
- Reviewing content: assessing our output to ensure it meets client objectives and aligns with our social strategy for the account.
- Reporting: working closely with our Strategy team to communicate the value of our work back to the client, strategically articulating the results & their insight.
- Influence and production: where influencer & creator work is involved, work closely with our Social Media Managers and Studio team to coordinate the activations by leading on client-related communication.
- Leadership: you’ll become a People Lead for an Account Manager helping to develop their Client Services skills.
- Team Culture: you’ll work with the Account Directors & Business Director team to develop and uphold a strong team culture.
Who we’re looking for:
- Brilliantly personable: communication is the lifeblood of our business. You love working with people and have a natural ability to handle challenges with charm.
- Highly organised: social is fast, there’s a lot of content and a lot of deadlines so the ability to run a tight ship is a must.
- You love brands and social media: you’re fascinated by brands, and how they market themselves and use social media to do this.
- Pride in your work: we treat our client’s brands as our own and are meticulous about our approach.
- Real drive and ambition: you’ll be constantly adapting to the ever-growing world of social, and we need people who have the mindset of growth as well as the ambition to get there.
- You’ll have three to five years of experience working in social media (agency-side preferable).
Values:
- See Challenge as Opportunity - this is about our attitude.
- Say It Simply - how we communicate. Honest, clear, confident.
- Do What You Say - the crux of our reputation and longevity.
- Make Each Other Better - our culture of collaboration and commitment to development.
- Consciously Contribute - ensures we grow right, broadening our focus beyond Born Social.
Everyone's welcome: We celebrate different ideas, perspectives, and backgrounds here at Born Social. As an equal opportunities employer, we believe in the power of an inclusive and representative team. We welcome applications regardless of race, religion or belief, sex, gender identity, sexual orientation, age, political affiliation, family, or parental status.
A day in the life with us: We’ve partnered with Day of Wrk to show you what daily life is like in some of our most popular job roles.
Seniority level: Not Applicable
Employment type: Full-time
Job function: Project Management, Business Development, and Marketing
Industries: Advertising Services
SENIOR ACCOUNT MANAGER employer: Born Social
Contact Detail:
Born Social Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SENIOR ACCOUNT MANAGER
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up social media groups. The more you engage, the better your chances of landing that Senior Account Manager role.
✨Tip Number 2
Prepare for those interviews! Research Born Social inside out. Know their clients, their values, and what makes them tick. This will help you stand out and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Showcase your experience! Bring examples of your past work to the table. Whether it’s successful campaigns or client relationships you've built, having tangible proof of your skills can really impress the hiring team.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you note to express your appreciation. It shows professionalism and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace SENIOR ACCOUNT MANAGER
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Senior Account Manager role. Highlight your experience in social media and client management, and show us how you align with our values. We want to see how you can bring your unique flair to our team!
Showcase Your Communication Skills: Since communication is key for us, use your application to demonstrate your ability to convey ideas clearly and confidently. Whether it’s through your writing style or the way you present your experiences, let your personality shine through!
Be Specific About Your Experience: When detailing your past roles, be specific about your achievements and the impact you made. Use metrics where possible to quantify your success. We love seeing how you've contributed to previous teams and clients!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining the Born Social family!
How to prepare for a job interview at Born Social
✨Know Your Clients
Before the interview, research Born Social's key clients and their recent campaigns. Understanding their brand values and social strategies will help you demonstrate your knowledge and show how you can contribute to their success.
✨Showcase Your Communication Skills
As a Senior Account Manager, communication is crucial. Prepare examples of how you've effectively managed client relationships in the past. Be ready to discuss how you handle challenges with charm and clarity, as this aligns with the company's values.
✨Demonstrate Organisational Skills
Given the fast-paced nature of social media, highlight your organisational abilities. Share specific instances where you've successfully managed multiple projects or deadlines, showcasing your ability to run a tight ship.
✨Emphasise Your Passion for Social Media
Express your enthusiasm for brands and social media during the interview. Discuss trends you've noticed in the digital world and how they excite you. This will show that you're not just qualified but genuinely interested in the field.
