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- Tasks: Lead account teams to create innovative social-first strategies and manage client relationships.
- Company: Join a dynamic agency known for its creative excellence and strong client partnerships.
- Benefits: Enjoy competitive pay, flexible working options, and opportunities for professional growth.
- Why this job: Be at the forefront of social media strategy while shaping client experiences with global brands.
- Qualifications: 5+ years in Client Services, strong project management skills, and a passion for client relationships.
- Other info: Experience with FMCG brands is a plus; work permit may be required for non-residents.
The predicted salary is between 43200 - 72000 £ per year.
- Leading our account teams to deliver best-in-class social-first strategy, creative, media, and community strategy. Responsible for ensuring the output being developed helps us meet our strategic objectives.
- Leading the development of our Senior Client Relationships and services strategy, responsible for getting under the skin of the brands we partner with and using this insight to inform account direction.
- Leading the commercial management of your account scopes, ensuring all scopes of work are delivered and reporting on their performance.
- Supporting the development of the Client Services department through teaching, process iteration and reporting.
Who we\’re looking for:
- You have 5+ years experience in a Client Services role in an agency setting
- You\’re looking to own and drive the quality of the output on an account and have a good understanding of social first delivery (strategy, creative, media and management)
- You have a good understanding of the principles of good project management and Client Services, and have helped to develop this in others
- You\’ve got experience in the commercial running of account work
- You\’ve got a proven track record of retaining, developing and ultimately growing accounts
- You\’re passionate about improving client experience and love the relationship development needed to do this
- Ideally, you\’ve got experience working with global brands, even betterin FMCG
Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit. Check our Blog for more information.
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Created on 12/07/2025 by TN United Kingdom
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Senior Account Director (NYC) employer: Born Social
Contact Detail:
Born Social Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Account Director (NYC)
✨Tip Number 1
Network with professionals in the industry, especially those who have experience in client services roles. Attend relevant events or webinars where you can meet potential colleagues and learn more about the company culture at StudySmarter.
✨Tip Number 2
Research our current clients and their needs. Understanding the brands we work with will help you demonstrate your insight during interviews, showing that you're already thinking about how to enhance their experience.
✨Tip Number 3
Prepare to discuss specific examples from your past experiences where you've successfully managed accounts and improved client relationships. Highlighting your achievements will set you apart from other candidates.
✨Tip Number 4
Familiarise yourself with the latest trends in social media strategy and community management. Being knowledgeable about current best practices will show us that you're proactive and ready to lead our account teams effectively.
We think you need these skills to ace Senior Account Director (NYC)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Senior Account Director. Familiarise yourself with social-first strategies and how they apply to client services.
Tailor Your CV: Highlight your 5+ years of experience in a Client Services role within an agency setting. Emphasise your understanding of social-first delivery and any relevant achievements in account management.
Craft a Compelling Cover Letter: Use your cover letter to showcase your passion for improving client experiences and your ability to develop strong relationships. Mention specific examples of how you've retained and grown accounts in the past.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the role.
How to prepare for a job interview at Born Social
✨Showcase Your Experience
Be prepared to discuss your 5+ years in Client Services, particularly in an agency setting. Highlight specific examples where you've successfully driven account quality and delivered social-first strategies.
✨Understand the Brand
Demonstrate your ability to get under the skin of the brands you’ve worked with. Share insights on how you used brand knowledge to inform account direction and improve client relationships.
✨Discuss Project Management Skills
Talk about your understanding of project management principles and how you've applied them in your previous roles. Provide examples of how you've helped develop these skills in others.
✨Emphasise Relationship Development
Express your passion for improving client experience and relationship development. Share stories that illustrate your success in retaining and growing accounts, especially with global brands or in FMCG.
