At a Glance
- Tasks: Lead client communications and deliver social strategies for iconic brands.
- Company: Join Born Social, a top-rated creative agency in the social media space.
- Benefits: Competitive salary, hybrid working model, and a vibrant team culture.
- Other info: B-Corp certified with a commitment to transparency and fair recruitment.
- Why this job: Make an impact on major brands while developing your career in a dynamic environment.
- Qualifications: 3-5 years in social media, excellent communication, and organisational skills.
The predicted salary is between 43000 - 48000 € per year.
LONDON, UK
Hybrid Working - 3 days in the office per week. We operate a Fix + Flex model, with Wednesdays and Thursdays as our two Fix Days, when everyone is in the office, and the third day is Flex for you - either Monday, Tuesday, or Friday.
A benchmarked salary between £43,000 to £48,000 based on your level within our progression framework.
WHO WE ARE
We are Born Social, a social‑first creative agency that brings brand building into the social era. We have a track record of delivering transformation for iconic brands, led by our team of social natives and brand experts, underpinned by technology. Backed by the strength of a brilliant business that is B‑Corp certified, we are consistently recognised as one of the best places to work.
WHAT YOU'LL BE DOING
- Client services: leading on day‑to‑day client communications, building deep and long‑lasting relationships, while working with the Account Director to spot opportunities for account development.
- Account operations: leading work with Account Directors to implement effective account ways of working (client communication, briefing, and management of account team). Formulate a structure for communication on large and complex scopes of work, ensuring teams share progress updates.
- Reviewing content: assessing our output to ensure it meets client objectives and aligns with our social strategy for the account.
- Reporting: working closely with our Strategy team to communicate the value of our work back to the client, strategically articulating the results and insight.
- Influence and production: where influencer and creator work is involved, work closely with our Social Media Managers and Studio team to coordinate activations by leading on client‑related communication.
- Leadership: you’ll become a People Lead for an Account Manager helping to develop their Client Services skills.
- Team culture: you'll work with the Account Directors and Business Director team to develop and uphold a strong team culture.
WHO WE'RE LOOKING FOR
- Brilliantly personable: communication is the lifeblood of our business. You love working with people and have a natural ability to handle challenges with charm.
- Highly organised: social is fast, there’s a lot of content and many deadlines so the ability to run a tight ship is a must.
- You love brands and social media: you're fascinated by brands, how they market themselves and use social media to do this. You are naturally curious about the developments in the digital world and excited by its potential.
- Pride in your work: we treat our client’s brands as our own and are meticulous about our approach. You will take real pride in what you deliver and always strive for perfection.
- Real drive and ambition: you'll be constantly adapting to the ever‑growing world of social, and we need people who have the mindset of growth as well as the ambition to get there.
- Three to five years of experience working in social media (agency‑side preferable).
SENIOR ACCOUNT MANAGER (9 MONTH FTC / MATERNITY COVER) in London employer: Born Social
Born Social is an exceptional employer, offering a vibrant work culture that thrives on creativity and collaboration. With a commitment to employee growth, we provide opportunities for professional development within a B-Corp certified environment, ensuring our team members feel valued and inspired. Our hybrid working model allows for flexibility while maintaining strong team connections, making it an ideal place for those passionate about social media and brand building.
StudySmarter Expert Advice🤫
We think this is how you could land SENIOR ACCOUNT MANAGER (9 MONTH FTC / MATERNITY COVER) in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to current employees at Born Social. A friendly chat can sometimes lead to opportunities that aren’t even advertised!
✨Tip Number 2
Show off your personality! When you get that interview, let your charm shine through. Remember, they’re looking for someone who fits into their vibrant culture, so be yourself and share your passion for social media and brands.
✨Tip Number 3
Prepare to discuss your experience in detail. Think of specific examples where you’ve successfully managed client relationships or led projects. This is your chance to demonstrate how you can bring value to their team as a Senior Account Manager.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Born Social family. Let’s make it happen!
We think you need these skills to ace SENIOR ACCOUNT MANAGER (9 MONTH FTC / MATERNITY COVER) in London
Some tips for your application 🫡
Show Your Personality:We want to see the real you! When writing your application, let your personality shine through. Use a friendly tone and don’t be afraid to share your passion for social media and brands.
Tailor Your Application:Make sure to customise your application for the Senior Account Manager role. Highlight your relevant experience and how it aligns with our needs. We love seeing how you can bring value to our team!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to spot. Remember, we’re looking for someone who can communicate effectively!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Born Social
✨Know Your Clients
Before the interview, research Born Social's key clients and their social media strategies. Understanding their brand values and recent campaigns will help you demonstrate your knowledge and show how you can contribute to their success.
✨Showcase Your Communication Skills
As a Senior Account Manager, communication is crucial. Prepare examples of how you've effectively managed client relationships in the past. Be ready to discuss how you handle challenges with charm and maintain strong connections.
✨Demonstrate Organisational Skills
Given the fast-paced nature of social media, highlight your organisational abilities. Share specific instances where you've successfully managed multiple projects or deadlines, showcasing your ability to run a tight ship.
✨Express Your Passion for Social Media
Let your enthusiasm for brands and social media shine through. Discuss recent trends or innovations in the digital world that excite you, and explain how you can leverage these insights to benefit Born Social's clients.
