Project Manager (NYC) in London

A benchmarked salary between $70,000 to $80,000 (DOE) based on your level within our progression framework. Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position, market considerations, budgetary considerations, tenure and standing with the Company (applicable to current employees), as well as the employees/applicants skill set, level of experience, and qualifications.

WHO WE ARE

We are Born Social, a social-first creative agency that brings brand building into the social era. We have a track record of delivering transformation for iconic brands like Guinness, Ford, and Barclays, led by our team of social natives and brand experts, underpinned by technology. Backed by the strength of a brilliant business that’s proudly B-Corp certified, we’re consistently recognised as one of the best places to work. We’re powered by Croud, a leading performance marketing agency. As agencies we work closely to help brands see the value of bringing creative and performance together. As a result you’ll benefit from being part of the Croud Group, office and team. Born is made up of an ambitious team of almost 100 people across the UK & US and not stopping there. We’re growing fast, and looking to bring in our first Project Manager to the US team.

As Project Manager you’ll be responsible for delivering our briefs on time and on budget. Taking the reins on implementing effective ways of working across your accounts, crafting project plans and managing resource to deliver seamlessly. It’s a collaborative role that works closely with Client Services, Operations and all of our delivery team members. We’re looking for someone who does what they say they’ll do to build trusting relationships, as well as a great communicator who can make sure the team knows exactly what’s expected of them at all stages. We use a tool called Productive that you’ll spend most of your days in, building project plans, scheduling resource and reporting on progress - so previous experience in a similar tool would be beneficial.

WHAT YOU’LL BE DOING

• Project Management: you’ll lead the day-to-day operations of your clients including timelines and project plans, implementing ways of working and managing resource requirements.
• Commercials: you’ll proactively solve commercial & operational challenges, escalating to key stakeholders both internally and externally, when required, as well as sharing recommendations on how to solve these challenges.
• Using Productive: you’ll support with administration and management of Projects and Pipeline in our agency-management software (Productive), ensuring everything is set up accurately, managed efficiently and reported on regularly.
• Reporting: you’ll make sure timesheets are updated on time each week and report regularly on how we’re burning down on budgets with recommendations for improvement.
• Operations: you’ll work with our central UK Operations team to ensure the right skill set & experience is matched and allocated to each brief and scope of work, and help to schedule resource for the US team in Productive based on project plan.
• Day to day: You will encourage a seamless working relationship between internal stakeholders, expectation management through constant communication is essential. You’ll track and monitor progress for ongoing deliverables and identify bottlenecks to work together to find possible solutions. You will also support the Senior Project Manager with execution as required.

WHO WE’RE LOOKING FOR

• You’ve got 1.5+ years of experience working in a similar role in an agency setting - ideally in social media delivery.
• Brilliantly personable: communication is the lifeblood of our business. You love working with people and have a natural ability to handle challenges with charm.
• Highly organized: social is fast, there’s a lot of content and a lot of deadlines so the ability to run a tight ship is a must.
• Agile with an eye for detail: you’ll be able to work at a fast pace and keep our systems up-to-date.
• Pride in your work: we treat our client’s brands as our own and are meticulous about our approach. You take real pride in what you deliver and always strive for perfection.
• Real drive and ambition: you are passionate and ambitious. You’re confident in your ability to adapt to the ever-changing world of social and a proactive self-starter with a mindset of growth and the drive to make it happen.

OUR VALUES

• See Challenge as Opportunity: This is about our attitude and to be very clear, this is not a value of optimism, nor is it about loving every challenge.
• Say It Simply: This is how we communicate. Think of the basic rules of communication - honest, clear, confident.
• Do What You Say: This is the crux of our reputation and longevity. When you join Born Social, our trust is fully given. It is yours to lose.
• Make Each Other Better: This is about our culture of collaboration and commitment to development. We are only as good as the people around us so we all take responsibility for developing each other, as well as ourselves.
• Consciously Contribute: This is bigger than all the others. It ensures we grow right. It broadens our focus beyond Born Social and cements our commitment to doing what’s just, not what’s easy or immediately self-serving.

EVERYONE’S WELCOME

We celebrate different ideas, perspectives, and backgrounds here at Born Social. As an equal opportunities employer, we believe in the power of an inclusive and representative team. We welcome applications regardless of race, religion or belief, sex, gender identity, sexual orientation, age, political affiliation, family, or parental status. We don’t simply comply with the Equality Act, we go further and take pride in building a stronger and more creative work environment, committed to inclusion, diversity, and representation. All candidates will be assessed based on merit, qualifications and their ability to perform the requirements of the role.

PERKS AND BENEFITS

Every Born Social US employee is eligible for the benefits listed here, which include:

• 20 days vacation a year + 12 public holidays.
• Full Paid Medical Insurance (including dental and vision).
• Annual performance bonus.
• 401k matching plan.
• Gym Membership contributions.
• Free fruit, breakfast cereals, snacks, soft drinks and tea & coffee.
• Free home office chair and screen.
• Quarterly team offsites / Regular socials.
• Free Citibike membership.
• Recruitment referrals bonus.
• Agile working policy.

Standard working hours are from 9.00am to 5.30pm, there’s flexibility if agreed in advance with your line managers (it will also be necessary on occasions to work outside of these hours). Croud is an equal opportunity employer and does not discriminate on the grounds of a person’s gender, marital status, race, religion, ethnicity, age, disability or sexual orientation. All candidates will be assessed based on merit, qualifications and their ability to perform the requirements of the role.