At a Glance
- Tasks: Welcome guests, manage check-ins/outs, and create unforgettable experiences.
- Company: Luxury manor hotel in Plymouth with a focus on exceptional guest service.
- Benefits: Starting at £12.25 per hour, rising to £12.75 post-probation, plus hotel vouchers.
- Other info: Opportunity to grow in a prestigious hotel environment.
- Why this job: Join a vibrant team and make every guest's stay memorable.
- Qualifications: Passion for hospitality and excellent communication skills.
The predicted salary is between 25440 - 26520 £ per year.
A luxury manor hotel in Plymouth is seeking a hospitality professional to join their reception team. The ideal candidate will provide a warm welcome to guests, handle check-in and check-out processes, and ensure that guest experiences are unforgettable.
Responsibilities include:
- Promoting hotel services
- Maintaining billing accuracy
- Collaborating with all departments
The role offers a competitive starting rate of £12.25 per hour, increasing to £12.75 upon successful completion of the probation period with additional hotel vouchers.
Luxury Hotel Receptionist - Guest Experience & Sales in Plymouth employer: Boringdonhall
Join a prestigious luxury manor hotel in Plymouth, where we pride ourselves on creating unforgettable guest experiences. Our supportive work culture fosters personal and professional growth, offering competitive pay and unique benefits such as hotel vouchers. As part of our dedicated team, you'll enjoy a vibrant environment that values collaboration and excellence in hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Luxury Hotel Receptionist - Guest Experience & Sales in Plymouth
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Boringdonhall. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Boringdonhall
Don't be shy about reaching out to Boringdonhall directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Luxury Hotel Receptionist - Guest Experience & Sales in Plymouth
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Boringdonhall and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Boringdonhall
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
