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For Companies At a Glance
- Tasks: Deliver exceptional service in a stunning 5-star manor house restaurant.
- Company: Join a Michelin Star restaurant in the enchanting Dartmoor area.
- Benefits: Enjoy competitive pay, discounts, and wellness perks.
- Why this job: Be part of a team creating unforgettable dining experiences in a historic setting.
- Qualifications: Passion for hospitality and a commitment to excellence.
- Other info: Great opportunities for career growth and development.
The predicted salary is between 12 - 13 £ per hour.
Do you like the idea of working in a 5-star, 16th century manor house which is home to Àclèaf, our Michelin Star restaurant and sits on the edge of Dartmoor? Being surrounded by such history, beauty and nature are some of the reasons why Boringdon is fondly known as ‘the Enchanted Place on the Hill’. Home to the award-winning Gaia Spa, 2 Rosette Mayflower Brasserie as well as Àclèaf - our four rosette, Michelin Star Restaurant.
Employee Benefits:
- Tronc / Service charge (Food & Beverage Departments only)
- Complimentary off-peak gym & spa membership at Fistral Spa / Gaia Spa
- 20% discount on Fistral Spa & Gaia Spa treatments
- 25% discount on food & beverage throughout the hotels and restaurants
- 50% discount on bed & breakfast stays throughout the hotels
- Friends & Family rates across the group
- Access to 360 Wellbeing
- Access to Wagestream
- Length of Service rewards
This role has a starting rate of £12.25 per hour. On successful completion of the probation period, you will receive an increase to £12.75 per hour and £50 in hotel vouchers.
Role & Responsibilities:
- To ensure all of our guests receive a warm welcome and are treated to the utmost hospitality and care during their stay with us – we aim to provide an unforgettable experience.
- To ensure all complaints are minimised and handled professionally in accordance with our policies.
- To work in line with company policies and manuals.
- Work with the Food and Beverage Manager & Supervisor to maximise sales performance and achieve sales in line with targets.
- Ensure effective control of stock and staff costs in the Restaurant Manager's & Supervisor's absence.
- To follow all hotel policies as outlined in your training manual.
- Serve food and drinks quickly and efficiently, meeting our five-star standards.
- Keep up to date with current promotions and new products.
- Make guests aware of offers on our great food and drink range.
- To assist in any function or events set ups in accordance with procedures.
- To maintain exemplary billing systems and obtain all payments from customers in accordance with company policy, and the accurate accounting and processing of all reception sales.
- To observe and comply with cleaning rotas, health and safety, food and hygiene regulations.
- Ensure high standards of financial and reporting diligence in accordance with company policy.
- To ensure good working relationships with all other departments and communicate information throughout the hotel.
- To understand responsibilities in relation to Fire Procedures, Health and Safety, COSHH, Infection Control and Emergency Aid.
- All other duties as required.
Acleaf Senior Waiter/Waitress in Plymouth employer: Boringdonhall
Contact Detail:
Boringdonhall Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Acleaf Senior Waiter/Waitress in Plymouth
✨Tip Number 1
Get to know the venue! Before your interview, take a stroll around the manor house and soak in the atmosphere. This will not only help you feel more comfortable but also give you some great talking points about why you want to work there.
✨Tip Number 2
Practice your hospitality skills! Think about how you would welcome guests and handle complaints. Role-play with a friend or family member to get into the right mindset for delivering that top-notch service they expect at Àclèaf.
✨Tip Number 3
Network like a pro! Connect with current employees on social media or platforms like LinkedIn. They can provide insider tips and maybe even put in a good word for you when you apply through our website.
✨Tip Number 4
Be ready to showcase your passion for food and drink! During your interview, share your favourite dishes or experiences in fine dining. This shows you’re genuinely interested in the role and the restaurant's ethos.
We think you need these skills to ace Acleaf Senior Waiter/Waitress in Plymouth
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. Share experiences that highlight your commitment to providing top-notch service and creating memorable guest experiences.
Tailor Your Application: Make sure to customise your application to reflect the specific role of Senior Waiter/Waitress at Àclèaf. Mention any relevant skills or experiences that align with our five-star standards and the unique atmosphere of our Michelin Star restaurant.
Be Professional Yet Approachable: While we want to see your personality, it's important to maintain a professional tone in your written application. Strike a balance between being friendly and showcasing your professionalism, as this reflects the kind of service we provide.
Apply Through Our Website: We encourage you to submit your application directly through our website. This ensures it reaches us quickly and allows you to easily track your application status. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Boringdonhall
✨Know the Venue
Before your interview, take some time to research Àclèaf and the history of the manor house. Understanding the unique atmosphere and values of the restaurant will help you connect with the interviewers and show your genuine interest in the role.
✨Showcase Your Hospitality Skills
Prepare examples from your past experiences that highlight your ability to provide exceptional customer service. Think about times when you went above and beyond for a guest or handled a difficult situation with grace. This will demonstrate your alignment with their commitment to unforgettable guest experiences.
✨Familiarise Yourself with the Menu
Take a look at the current menu and any special offerings at Àclèaf. Being able to discuss specific dishes and express enthusiasm for the cuisine will impress the interviewers and show that you're ready to contribute to their team.
✨Ask Thoughtful Questions
Prepare a few insightful questions to ask during the interview. Inquire about the team dynamics, training opportunities, or how they maintain their high standards. This not only shows your interest but also helps you gauge if the environment is the right fit for you.