At a Glance
- Tasks: Ensure guests enjoy a spotless and welcoming environment in a stunning 16th-century manor.
- Company: Join a prestigious hotel with a Michelin Star restaurant and award-winning spa.
- Benefits: Enjoy discounts on food, spa treatments, and exclusive perks for you and your friends.
- Other info: Great opportunities for career growth and a supportive team environment.
- Why this job: Be part of a magical experience while working in a beautiful setting surrounded by nature.
- Qualifications: A passion for hospitality and a keen eye for cleanliness.
The predicted salary is between 20000 - 25000 £ per year.
Do you like the idea of working in a 5-star, 16th century manor house which is home to Àclèaf, our Michelin Star restaurant and sits on the edge of Dartmoor? Being surrounded by such history, beauty and nature are some of the reasons why Boringdon is fondly known as ‘the Enchanted Place on the Hill’. Home to the award-winning Gaia Spa and 2 Rosette Mayflower Brasserie.
Employee Benefits:
- Tronc / Service charge (Food & Beverage Departments only)
- Complimentary off-peak gym & spa membership at Fistral Spa / Gaia Spa
- Tokens & recognition scheme
- 20% discount on Fistral Spa & Gaia Spa treatments
- 25% discount on food & beverage throughout the hotels and restaurants
- 50% discount on bed & breakfast stays throughout the hotels
- 30% discount on GAIA skincare products, 1 complimentary refill and 50% on refills thereafter
- Friends & Family rates across the group
- Recommend & Get Rewarded: £25 in 'Love to Shop' vouchers if you recommend a friend to work for us, receive £100 in 'Love to Shop' vouchers when they pass probation.
- Access to 360 Wellbeing
- Access to Wagestream
- Length of Service rewards: 1 Year - Afternoon Tea for 2, 3 Years - Dinner for 2, 5 - 15 Years - 1 additional holiday day per year.
- Cycle to work Scheme
- Annual Christmas Event
Role & Responsibilities:
- To ensure all of our guests receive a warm welcome and are treated to the utmost hospitality and care during their stay with us – we aim to provide an unforgettable experience.
- To ensure all complaints are minimised and handled professionally in accordance with our policies.
- To ensure the highest standards of cleanliness throughout the Rooms and Public Areas are met at all times.
- To follow all hotel policies as outlined in your training manual.
- To clean the hotel bedrooms and corridors and maintain our high standard.
- To keep all cupboards neat and presentable at all times.
- All cleaning materials to be used to the HHK’s specification.
- To report any maintenance faults.
- Follow the lost property procedure.
- To observe and comply with cleaning rotas, health and safety regulations.
- To understand responsibilities in relation to Fire procedures, Health & Safety, COSHH, Infection control and emergency aid.
- To ensure a good working relationship with all other departments and communicate information throughout the hotel.
- All other duties as required.
Housekeeper employer: Boringdonhall
Boringdon Hall Hotel offers an exceptional working environment in a stunning 16th century manor house, surrounded by the breathtaking beauty of Dartmoor. As a Housekeeper, you will be part of a dedicated team that prioritises hospitality and guest satisfaction, while enjoying generous employee benefits such as discounts on spa treatments, food, and accommodation, alongside opportunities for personal growth and recognition. With a focus on wellbeing and a supportive work culture, Boringdon is truly a magical place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeper
✨Tip Number 1
Get to know the place! Before your interview, take some time to research Boringdon and its history. Familiarising yourself with the manor house and its Michelin Star restaurant will show your genuine interest and help you stand out.
✨Tip Number 2
Practice makes perfect! Think about common interview questions for a Housekeeper role and rehearse your answers. Focus on your experience with cleanliness standards and guest hospitality – we want to hear how you can contribute to that unforgettable experience!
✨Tip Number 3
Dress to impress! When you come in for your interview, make sure you look smart and professional. First impressions matter, especially in a 5-star environment like Boringdon, so show us you’re ready to represent our high standards.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in our minds as we make our decision. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Housekeeper
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let us know why you love working in hospitality. Share any experiences that highlight your commitment to providing a warm welcome and exceptional service. We want to see your enthusiasm shine through!
Highlight Your Attention to Detail:As a housekeeper, cleanliness is key! Make sure to mention any relevant experience where you've maintained high standards of cleanliness. We appreciate candidates who understand the importance of a tidy environment, so don’t hold back!
Be Professional Yet Personal:While we love a professional tone, don’t forget to add a personal touch to your application. Share a bit about yourself and what makes you unique. This helps us get to know you better and see if you’d be a great fit for our team.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s super easy and ensures your application lands right in our hands. Plus, you’ll get to explore more about us while you’re at it!
How to prepare for a job interview at Boringdonhall
✨Know the Venue
Before your interview, take some time to research the manor house and its history. Understanding the unique charm of the location and its Michelin Star restaurant will help you connect with the interviewers and show your genuine interest in the role.
✨Showcase Your Hospitality Skills
As a housekeeper, hospitality is key. Be prepared to discuss your previous experiences in customer service and how you ensure guests feel welcomed and cared for. Share specific examples that highlight your attention to detail and commitment to cleanliness.
✨Familiarise Yourself with Policies
Make sure you understand the hotel’s policies on cleanliness, health and safety, and guest relations. Being able to discuss these during your interview will demonstrate your readiness to adhere to their standards and contribute positively to the team.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. Inquire about the team dynamics, training opportunities, or how they handle guest feedback. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.
