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- Tasks: Deliver exceptional service in a stunning 5-star manor house restaurant.
- Company: Join the enchanting Boringdon Hall, home to a Michelin Star restaurant.
- Benefits: Enjoy competitive pay, discounts on food, spa access, and wellness perks.
- Why this job: Be part of a team creating unforgettable dining experiences in a historic setting.
- Qualifications: Passion for hospitality and a commitment to excellent customer service.
- Other info: Great opportunities for career growth in a vibrant, supportive environment.
The predicted salary is between 12 - 13 £ per hour.
Do you like the idea of working in a 5-star, 16th century manor house which is home to Àclèaf our Michelin Star restaurant and sits on the edge of Dartmoor? Being surrounded by such History, Beauty and Nature are some of the reasons why Boringdon is fondly known as 'the Enchanted Place on the Hill'. Home to the award-winning Gaia Spa, 2 Rosette Mayflower Brasserie as well as Àclèaf - Our four rosette, Michelin Star Restaurant.
Employee Benefits:
- Tronc / Service charge (Food & Beverage Departments only)
- Complimentary off peak gym & spa membership at Fistral Spa / Gaia Spa
- 20% discount on Fistral Spa & Gaia Spa treatments
- 25% discount on food & beverage throughout the hotels and restaurants
- 50% discount on bed & breakfast stays throughout the hotels
- Friends & Family rates across the group
- Access to 360 Wellbeing
- Access to Wagestream
- Length of Service rewards
This role has a starting rate of £12.25 per hour. On successful completion of probation period you will receive an increase to £12.75 per hour and £50 in hotel vouchers.
Role & Responsibilities:
- To ensure all of our guests receive a warm welcome and are treated to the utmost hospitality and care during their stay with us – we aim to provide an unforgettable experience.
- To ensure all complaints are minimised and handled professionally in accordance with our policies.
- To work in line with company policies and manuals.
- Work with the Food and Beverage Manager & Supervisor to maximise sales performance and achieve sales in line with targets.
- Ensure effective control of stock and staff costs in the Restaurant Managers & Supervisor absence.
- To follow all hotel policies as outlined in your training manual.
- Serve food and drinks, quickly and efficiently, meeting our five-star standards.
- Keep up to date with current promotions and new products.
- Make guests aware of offers on our great food and drink range.
- To assist in any function or events set ups in accordance with procedures.
- To maintain exemplary billing systems and obtain all payments from customers in accordance with company policy, and the accurate accounting and processing of all reception sales.
- To observe and comply with cleaning rotas, health and safety, food and hygiene regulations.
- Ensure high standards of financial and reporting diligence in accordance with company policy.
- To ensure good working relationship with all other departments and communicate information throughout the hotel.
- To understand responsibilities in relation to Fire Procedures, Health and Safety, COSHH, Infection Control and Emergency Aid.
- All other duties as required.
Waiter/Waitress in Plymouth employer: Boringdon Hall
Contact Detail:
Boringdon Hall Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiter/Waitress in Plymouth
✨Tip Number 1
Get to know the venue! Before your interview, take a stroll around the manor house and soak in the atmosphere. Familiarising yourself with the surroundings will help you feel more confident and show your genuine interest in the role.
✨Tip Number 2
Practice your hospitality skills! Role-play with a friend or family member to brush up on how to greet guests warmly and handle complaints like a pro. This will help you stand out during the interview process.
✨Tip Number 3
Network like a champ! Connect with current employees on social media or attend local events to get insider tips about working at Boringdon. They might share valuable insights that could give you an edge.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at this stunning location. Don’t miss out!
We think you need these skills to ace Waiter/Waitress in Plymouth
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let us know why you love working in hospitality! Share your experiences and what excites you about providing top-notch service. We want to see your enthusiasm shine through!
Tailor Your Application: Make sure to customise your application for the Waiter/Waitress role at our stunning manor house. Highlight any relevant experience and skills that align with our five-star standards. This shows us you’re serious about joining our team!
Be Professional Yet Approachable: While we love a friendly vibe, remember to keep your application professional. Use clear language and check for any typos or errors. A polished application reflects your attention to detail, which is key in our industry!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to be part of our amazing team!
How to prepare for a job interview at Boringdon Hall
✨Know the Venue
Before your interview, take some time to research the 16th-century manor house and its Michelin Star restaurant, Àclèaf. Familiarising yourself with the history and unique features of the venue will not only impress your interviewers but also help you understand the atmosphere and standards expected in a 5-star establishment.
✨Showcase Your Hospitality Skills
During the interview, be ready to share specific examples of how you've provided excellent customer service in the past. Highlight any experiences where you went above and beyond to ensure guests had a memorable experience, as this aligns perfectly with the role's focus on delivering top-notch hospitality.
✨Understand the Menu
Make sure to familiarise yourself with the types of food and drink offered at Àclèaf and the Mayflower Brasserie. Being able to discuss menu items and current promotions during your interview shows that you're proactive and genuinely interested in the role, which can set you apart from other candidates.
✨Prepare for Scenario Questions
Expect to be asked how you would handle various situations, such as dealing with a difficult customer or managing a busy service period. Practising your responses to these scenario-based questions will help you demonstrate your problem-solving skills and ability to maintain composure under pressure, both of which are crucial for a waiter/waitress.