At a Glance
- Tasks: Ensure guests receive top-notch hospitality and maintain cleanliness in a stunning 5-star manor.
- Company: Join a historic 16th-century manor with a Michelin Star restaurant and award-winning spa.
- Benefits: Enjoy discounts on food, spa treatments, and exclusive perks like gym memberships.
- Other info: Great career growth opportunities and a supportive team culture.
- Why this job: Be part of an enchanting environment while creating unforgettable experiences for guests.
- Qualifications: A passion for hospitality and a commitment to high standards of cleanliness.
The predicted salary is between 22000 - 26000 £ per year.
Do you like the idea of working in a 5-star, 16th century manor house which is home to Àclèaf our Michelin Star restaurant and sits on the edge of Dartmoor? Being surrounded by such History, Beauty and Nature are some of the reasons why Boringdon is fondly known as ‘the Enchanted Place on the Hill’.
Home to the award-winning Gaia Spa, 2 Rosette Mayflower Brasserie as well as Àclèaf - Our four rosette, Michelin Star Restaurant.
Employee Benefits:
- Tronc / Service charge (Food & Beverage Departments only)
- Complimentary off peak gym & spa membership at Fistral Spa / Gaia Spa
- Tokens & recognition scheme
- 20% discount on Fistral Spa & Gaia Spa treatments
- 25% discount on food & beverage throughout the hotels and restaurants
- 50% discount on bed & breakfast stays throughout the hotels
- 30% discount on GAIA skincare products, 1 complimentary refill and 50% on refills thereafter
- Friends & Family rates across the group
- Recommend & Get Rewarded: £25 in 'Love to Shop' vouchers if you recommend a friend to work for us, receive £100 in 'Love to Shop' vouchers when they pass probation.
- Access to 360 Wellbeing
- Access to Wagestream
- Length of Service rewards: 1 Year, Afternoon Tea for 2; 3 Years - Dinner for 2; 5 - 15 Years - 1 additional holiday day per year.
- Cycle 2 work Scheme
- Annual Christmas Event
Role & Responsibilities:
- To ensure all of our guests receive a warm welcome and are treated to the utmost hospitality and care during their stay with us – we aim to provide an unforgettable experience.
- To ensure all complaints are minimised and handled professionally as in accordance with our policies.
- To ensure the highest standards of cleanliness throughout the Rooms and Public Areas are met at all times.
- To follow all hotel policies as outlined in your training manual.
- To clean the hotel bedrooms and corridors and maintain our high standard.
- To keep all cupboards neat and presentable at all times.
- All cleaning materials to be used to the HHK’s specification.
- To report any maintenance faults.
- Follow the lost property procedure.
- To observe and comply with cleaning rotas, health and safety regulations.
- To understand responsibilities in relation to Fire procedures, Health & Safety, COSHH, Infection control and emergency aid.
- To ensure a good working relationship with all other departments and communicate information throughout the hotel.
- All other duties as required.
Lux Manor Housekeeper – 5-Star Hospitality in Plymouth employer: Boringdon Hall
Boringdon Hall Hotel offers a unique opportunity to work in a stunning 5-star, 16th century manor house, surrounded by the breathtaking beauty of Dartmoor. With a strong focus on employee wellbeing and growth, we provide generous benefits including discounts on spa treatments, dining, and accommodation, alongside a supportive work culture that values recognition and rewards for service. Join us to be part of a team dedicated to delivering exceptional hospitality in an enchanting setting.
StudySmarter Expert Advice🤫
We think this is how you could land Lux Manor Housekeeper – 5-Star Hospitality in Plymouth
✨Tip Number 1
Get to know the place! Before your interview, take some time to research Boringdon and its history. Familiarising yourself with the manor's unique features and the Michelin Star restaurant will show your genuine interest and help you stand out.
✨Tip Number 2
Practice your hospitality skills! Think about how you would create a warm welcome for guests. Role-play scenarios with friends or family to get comfortable with handling different situations, especially complaints, as this is key in a 5-star environment.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the interview process and what it’s really like to work at Boringdon, which can give you an edge.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and take the initiative to apply directly.
We think you need these skills to ace Lux Manor Housekeeper – 5-Star Hospitality in Plymouth
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for hospitality shine through! Share why you’re excited about working in a 5-star environment and how you can contribute to creating unforgettable experiences for our guests.
Highlight Relevant Experience:Make sure to mention any previous experience in housekeeping or hospitality roles. We want to see how your skills align with our high standards of cleanliness and guest care, so don’t hold back!
Be Professional Yet Personal:While we appreciate professionalism, don’t be afraid to inject a bit of your personality into your application. We’re looking for team players who can connect with our guests and colleagues alike, so let us get to know the real you!
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and ensure it gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at Boringdon Hall
✨Know the Manor Inside Out
Before your interview, take some time to research the history and unique features of the manor house. Understanding its charm and significance will help you connect with the interviewers and show your genuine interest in the role.
✨Showcase Your Hospitality Skills
Prepare examples from your past experiences that highlight your ability to provide exceptional hospitality. Think about times when you went above and beyond for guests, as this is crucial in a 5-star environment.
✨Be Ready for Scenario Questions
Expect questions that assess how you would handle specific situations, such as guest complaints or maintaining cleanliness standards. Practise your responses to these scenarios to demonstrate your problem-solving skills and adherence to high standards.
✨Dress to Impress
Since you're applying for a position in a luxury setting, make sure to dress smartly for your interview. A polished appearance reflects your understanding of the hospitality industry and shows that you take the opportunity seriously.
