At a Glance
- Tasks: Ensure a warm welcome and maintain high cleanliness standards in a stunning 16th-century manor.
- Company: Join a prestigious hotel with a Michelin Star restaurant and award-winning spa.
- Benefits: Enjoy discounts on food, spa treatments, and stays, plus gym membership perks.
- Other info: Be part of a supportive team in a dynamic environment.
- Why this job: Work in a beautiful setting and create unforgettable experiences for guests.
- Qualifications: A passion for hospitality and attention to detail are essential.
The predicted salary is between 18000 - 24000 £ per year.
Do you like the idea of working in a 5-star, 16th century manor house which is home to Àclèaf, our Michelin Star restaurant and sits on the edge of Dartmoor? Being surrounded by such history, beauty and nature are some of the reasons why Boringdon is fondly known as 'the Enchanted Place on the Hill'. Home to the award-winning Gaia Spa, 2 Rosette Mayflower Brasserie as well as Àclèaf - our four rosette, Michelin Star Restaurant.
Employee Benefits:
- Tronc / Service charge (Food & Beverage Departments only)
- Complimentary off-peak gym & spa membership at Fistral Spa / Gaia Spa
- 20% discount on Fistral Spa & Gaia Spa treatments
- 25% discount on food & beverage throughout the hotels and restaurants
- 50% discount on bed & breakfast stays throughout the hotels
- Friends & Family rates across the group
- Access to 360 Wellbeing
- Access to Wagestream
- Length of Service rewards
Role & Responsibilities:
- To ensure all of our guests receive a warm welcome and are treated to the utmost hospitality and care during their stay with us – we aim to provide an unforgettable experience.
- To ensure all complaints are minimised and handled professionally in accordance with our policies.
- To ensure the highest standards of cleanliness throughout the rooms and public areas are met at all times.
- To follow all hotel policies as outlined in your training manual.
- To clean the hotel bedrooms and corridors and maintain our high standard.
- To keep all cupboards neat and presentable at all times.
- All cleaning materials to be used to the HHK's specification.
- To report any maintenance faults.
- Follow the lost property procedure.
- To observe and comply with cleaning rotas, health and safety regulations.
- To understand responsibilities in relation to fire procedures, health & safety, COSHH, infection control and emergency aid.
- To ensure a good working relationship with all other departments and communicate information throughout the hotel.
- All other duties as required.
Housekeeper employer: Boringdon Hall
Boringdon Hall Hotel offers an exceptional working environment in a stunning 16th century manor house, surrounded by the natural beauty of Dartmoor. As a Housekeeper, you will be part of a dedicated team that prioritises guest satisfaction and upholds the highest standards of hospitality. With generous employee benefits including discounts on spa treatments and dining, as well as opportunities for personal growth within a prestigious establishment, Boringdon is truly a remarkable place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeper
✨Tip Number 1
Get to know the place! Before your interview, take some time to research Boringdon and its history. Familiarising yourself with the manor house and its Michelin Star restaurant will show your genuine interest and help you stand out.
✨Tip Number 2
Practice your hospitality skills! Since the role is all about providing a warm welcome and top-notch service, think of examples from your past experiences where you’ve gone above and beyond for guests. We want to hear those stories!
✨Tip Number 3
Dress to impress! When you come in for your interview, make sure you look polished and professional. A neat appearance reflects the high standards we uphold at Boringdon, so let’s show them you’re ready to join the team!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about wanting to be part of our enchanted team here at Boringdon.
We think you need these skills to ace Housekeeper
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for hospitality shine through! Share why you’re excited about working in a stunning 5-star manor house and how you can contribute to creating unforgettable experiences for our guests.
Highlight Relevant Experience:Make sure to mention any previous housekeeping or hospitality experience you have. We want to see how your skills align with our high standards of cleanliness and guest care, so don’t hold back!
Be Professional Yet Personal:While we appreciate professionalism, don’t be afraid to inject a bit of your personality into your application. We’re looking for team players who can connect with our guests and colleagues alike, so let us get to know the real you!
Apply Through Our Website:To make sure your application gets to us directly, apply through our website. It’s the best way to ensure we see your application and can consider you for this enchanting opportunity at Boringdon!
How to prepare for a job interview at Boringdon Hall
✨Know the Venue
Before your interview, take some time to research the manor house and its history. Familiarise yourself with its unique features, like the Michelin Star restaurant and the Gaia Spa. This will not only impress your interviewers but also show your genuine interest in the role and the establishment.
✨Showcase Your Hospitality Skills
As a housekeeper, your role is crucial in providing guests with an unforgettable experience. Be prepared to discuss specific examples of how you've gone above and beyond in previous roles to ensure guest satisfaction. Highlight your attention to detail and ability to handle complaints professionally.
✨Understand Health & Safety Regulations
Make sure you’re familiar with health and safety regulations relevant to housekeeping. Brush up on COSHH, infection control, and fire procedures. Being knowledgeable about these topics will demonstrate your commitment to maintaining a safe and clean environment for guests and staff alike.
✨Ask Thoughtful Questions
At the end of the interview, don’t hesitate to ask questions that show your enthusiasm for the role. Inquire about the team dynamics, training opportunities, or how the hotel maintains its high standards of cleanliness. This shows that you’re not just interested in the job, but also in being part of the team.
