At a Glance
- Tasks: Create unforgettable experiences in a Michelin-starred restaurant with exceptional service.
- Company: Àclèaf, a prestigious restaurant in a stunning 16th-century manor house.
- Benefits: Competitive pay, discounts on food and spa treatments, and wellness access.
- Other info: Enjoy career growth opportunities and a vibrant work environment.
- Why this job: Join a passionate team and elevate guest experiences in a beautiful setting.
- Qualifications: Hospitality experience preferred, excellent guest service skills, and attention to detail.
Do you like the idea of creating exceptional experiences in a Michelin‑starred restaurant, where every detail of service matters?
Àclèaf is a highly ambitious restaurant that dreams big when it comes to guest experience, delivering warmth, professionalism and unforgettable moments alongside outstanding food and wine.
Àclèaf is situated within Boringdon hall, a 5 star, 16thcentury manor house which is also home to Gaia spa and sits on the edge of Dartmoor. Being surrounded by such History, Beauty and Nature are some of the reasons why Boringdon is fondly know as ‘the Enchanted Place on the Hill’
Employee Benefits
- Tronc / Service charge (Food & Beverage Departments only)
- Complimentary off peak gym & spa membership at Fistral Spa / Gaia Spa Tokens & recognition scheme 20% discount on Fistral Spa & Gaia Spa treatments
- 25% discount on food & beverage throughout the hotels and restaurants
- 50% discount on bed & breakfast stays throughout the hotels
- 30% discount on GAIA skincare products, 1 complimentary refill and 50% on refills thereafter
- Friends & Family rates across the group
- Recommend & Get Rewarded: £25 in "Love to Shop" vouchers if you recommend a friend to work for us, receive £100 in "Love to Shop" vouchers when they pass probation.
- Access to 360 Wellbeing - https://www.360-wellbeing.co.uk/
- Access to Wagestream - https://wagestream.com/en/
- Length of Service rewards: 1 Year, Afternoon Tea for 2, 3 Years - Dinner for 2 , 5 - 15 Years - 1 additional holiday day per year.
- Cycle 2 work Scheme
- Annual Christmas Event
This rolehas a starting rate of £12.75 per hour... On successful completion of probation period you will receive an increase to£13.25 per hour and £50 in hotel vouchers.
Key Attributes
- Hospitality Experience (preferred)
- High presentations standards
- Has a calm, can do attitude
- Excellent guest service skills
- Attention to detail and the ability to forward think
- Strong team playerwith the ability to work autonomously
Role & Responsibilities:
- To ensure all of our guests receive a warm welcome and are treated to the up most hospitality and care during their stay with us – we aim to provide an unforgettable experience
- To ensure all complaints are minimised and handles professionally as in accordance with our policies
- To work in line with company policies and manuals
- Work with the Food and Beverage Manager & Supervisor to maximise sales performance and achieve sales in line with targets
- Ensure effective control of stock and staff costs in the Restaurant Managers& Supervisor absence.
- To follow all hotel policies as outlined in your training manual:
- Serve food and drinks, quickly and efficiently, meeting our five star standards.
- Keep up to date with current promotions and new products
- Make guests aware of offers on our great food and drink range
- To assist in any function or events set ups in accordance with procedures
- To maintain exemplary billing systems and obtain all payments from customers in accordance with company Policy, and the accurate accounting and processing of all reception sales.
- To observe and comply with cleaning rotas, health and safety, food and hygiene regulations
- Ensure high standards of financial and reporting diligence in accordance with company policy
- To ensure good working relationship with all other departments and communicate information throughout the hotel.
- To understand responsibilities in relation to Fire Procedures, Health and Safety, COSHH, Infection Control and Emergency Aid.
- All other duties as required
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Àclèaf - Waiter/Waitress in Plymouth employer: Boringdon Hall
Working as a Housekeeper at Boringdon Hall offers you the unique opportunity to be part of a prestigious 5-star manor house, steeped in history and surrounded by the stunning landscapes of Dartmoor. Our commitment to employee wellbeing is reflected in our generous benefits, including discounts on spa treatments and dining, as well as a supportive work culture that values teamwork and personal growth. Join us in creating unforgettable experiences for our guests while enjoying a rewarding career in an enchanting setting.
