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For Companies At a Glance
- Tasks: Coordinate logistics operations and optimise workflows using advanced technology.
- Company: Fast-growing logistics tech company transforming global e-commerce.
- Benefits: Competitive salary, flexible hybrid work, and opportunities for international travel.
- Other info: Mentorship opportunities and continuous learning in a global environment.
- Why this job: Join a dynamic team and make an impact in the logistics tech space.
- Qualifications: Experience in logistics, strong tech skills, and excellent communication.
The predicted salary is between 38000 - 45000 £ per year.
Join a cutting-edge logistics technology company transforming how e-commerce businesses scale globally. This role combines strategic logistics coordination with advanced platform management, perfect for professionals who excel at the intersection of technology, logistics and customer success.
About Us
We are a fast-growing logistics technology company headquartered in Hong Kong, operating across Australia, New Zealand, Japan, Canada, The Netherlands, United States, Hong Kong and United Kingdom. Our proprietary cloud-based platform delivers complete end-to-end logistics solutions—from inbound receiving and storage through pick-pack operations, shipping, and last-mile delivery—enabling e-commerce businesses to scale seamlessly across international markets.
We specialise in managing complex logistics operations for leading brands, leveraging our smart technology platform to deliver customised solutions. With teams across 8 global locations working seamlessly across time zones, we have built a flexible, technology-first culture that adapts to the dynamic e-commerce landscape.
Key Objectives
- Logistics Operations Excellence
- Analyze and optimize end-to-end logistics workflows using our platform's data and analytics
- Troubleshoot complex fulfillment challenges across multiple warehouses and carriers
- Monitor inventory accuracy, shipping performance, and delivery metrics to ensure operational efficiency
- Identify bottlenecks in the supply chain and implement technology-driven solutions
- Technical Platform Management
- Master our logistics platform to extract insights and drive operational improvements
- Configure platform settings to meet specific client logistics requirements
- Generate and interpret performance reports to guide strategic decisions
- Collaborate with tech teams to enhance platform functionality based on operational needs
- Client Partnership & Education
- Translate complex logistics data into actionable recommendations for clients
- Guide clients through platform capabilities to maximize their operational efficiency
- Conduct platform training sessions and create technical documentation
- Proactively identify opportunities to optimize client supply chains using our technology
- Team Development & Process Innovation
- Mentor team members on both logistics best practices and platform utilization
- Develop standard operating procedures that leverage our technology stack
- Lead cross-functional initiatives to improve system integrations and workflows
- Champion continuous improvement through data-driven decision making
What You Bring
Essential Requirements
- Logistics expertise: Previous experience in logistics/fulfillment operations
- Technical proficiency: Strong aptitude with warehouse management systems (WMS) and logistics platforms
- Customer focus: Proven success in client-facing roles within logistics/e-commerce
- Education: University degree
- Communication: Excellent English skills with ability to explain technical concepts clearly
Highly Valued
- International shipping or cross-border logistics experience
- Experience with SaaS platforms or tech-enabled services
- Data analysis and reporting skills
- Call center or high-volume customer service background
- Experience with API integrations or technical troubleshooting
- Mandarin language skills (desired but not required)
Key Competencies
- Problem-solving mindset: Ability to think critically and resolve complex logistics challenges
- Tech adaptability: Comfortable learning new platforms and technologies quickly
- Process orientation: Analytical approach to improving workflows and efficiency
- Multi-tasking excellence: Manage competing priorities in a fast-paced environment
- Global perspective: Understanding of international logistics and time zone coordination
Why Join Us?
- Be part of a rapidly growing logistics tech company transforming global e-commerce
- Work with cutting-edge technology and innovative solutions
- Collaborate with a diverse, international team across 8 locations
- Enjoy flexible hybrid working arrangements
- Opportunity for international travel and global exposure
- Continuous learning and development in logistics technology
Location & Working Arrangement
This is an independent contractor role. It is a Remote role based in the UK with required warehouse visits. International travel may be required occasionally.
Senior Logistics Coordinator - International Ecommerce in London employer: Borderless360
Contact Detail:
Borderless360 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Logistics Coordinator - International Ecommerce in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the logistics and e-commerce sectors. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your logistics expertise and any projects you've worked on. This is a great way to demonstrate your capabilities beyond just a CV.
✨Tip Number 3
Prepare for interviews by practising common logistics scenarios. Think about how you would tackle specific challenges in supply chain management or platform optimisation. We want to see your problem-solving mindset in action!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our innovative team at the forefront of logistics technology.
We think you need these skills to ace Senior Logistics Coordinator - International Ecommerce in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Senior Logistics Coordinator. Highlight your logistics expertise and any experience with tech platforms, as we love seeing how you can blend these skills together.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about logistics and technology. Share specific examples of how you've tackled challenges in previous roles, especially in e-commerce.
Show Off Your Data Skills: Since we value data-driven decision making, don’t forget to mention any experience you have with data analysis or reporting. Give us a glimpse into how you've used data to improve logistics operations in the past.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you get all the updates directly from us!
How to prepare for a job interview at Borderless360
✨Know Your Logistics Inside Out
Make sure you brush up on your logistics knowledge, especially around international shipping and e-commerce. Be ready to discuss specific challenges you've faced in previous roles and how you tackled them. This will show that you not only understand the industry but can also apply your expertise effectively.
✨Master the Tech
Since this role involves a lot of platform management, get familiar with warehouse management systems and logistics platforms. If you have experience with SaaS or tech-enabled services, be prepared to share examples of how you've used technology to improve logistics operations.
✨Client-Focused Mindset
This position requires a strong customer focus, so think about times when you've successfully managed client relationships. Prepare to explain how you’ve translated complex logistics data into actionable insights for clients, and how you’ve guided them through technical processes.
✨Show Your Problem-Solving Skills
Be ready to demonstrate your problem-solving mindset. Think of specific instances where you identified bottlenecks in supply chains and implemented solutions. Highlight your analytical approach and how you’ve used data-driven decision-making to enhance operational efficiency.