At a Glance
- Tasks: Lead revenue operations, optimise systems, and provide insights for sales and marketing teams.
- Company: Join Borderless, a fast-growing tech company revolutionising immigration processes.
- Benefits: Enjoy 25 days holiday, remote work options, and a Β£500 learning budget.
- Why this job: Make a real impact in a dynamic environment while shaping the future of immigration.
- Qualifications: 4+ years in RevOps or similar roles, strong analytical skills, and CRM experience.
- Other info: Collaborative culture with monthly team events and opportunities for growth.
The predicted salary is between 60000 - 80000 Β£ per year.
About Borderless
At Borderless, we are building a world where borders are no longer barriers - where anyone can move anywhere, seamlessly and safely. Founded in 2023, we have already helped 600+ UK businesses and 15,000+ individuals navigate the complexity of immigration. Powered by technology, and supported by an expert team, our platform removes the friction of Home Office compliance, visa processing and sponsor licence applications, making immigration faster, simpler and more accessible for everyone. Backed by Entrepreneur First and Backed.VC, we are scaling fast and in 2026 expanding into new sectors and markets to further accelerate our growth. Also, around 25% of our workforce is sponsored, and we proudly offer visa sponsorship as part of our hiring process.
Role Overview
We are looking for a Revenue Operations Lead to build and scale the systems, data and processes that power our go-to-market teams. This is a high-ownership role responsible for the systems, data, processes and insights that support our Sales, Marketing and Customer Success teams. You will own our CRM, GTM tech stack and revenue data, ensuring the business has clear visibility across the full customer journey - from lead generation through to customer expansion. The right person will combine strong systems thinking with commercial understanding, helping our teams operate faster, make better decisions and continuously improve performance. This role sits at the centre of our revenue engine, enabling SDRs, AEs and Customer Success teams to work more effectively while providing leadership with clear insight into pipeline health, performance and growth opportunities. This role requires working in the office 3 days per week. If this is not possible for you, please do not apply.
Role Responsibilities
- Revenue Data & Reporting
- Build and manage pipeline reporting, revenue forecasting and executive reporting.
- Define and track key revenue metrics across the full funnel, creating dashboards for Sales, Marketing and leadership to monitor pipeline health and performance.
- Provide insights to leadership on pipeline trends, revenue performance and growth opportunities.
- CRM & GTM Systems
- Own CRM structure, hygiene and governance.
- Own and optimise the GTM tech stack, including CRM, sales tooling, marketing automation and attribution platforms.
- Define consistent revenue metrics, data definitions and reporting standards across GTM teams.
- Improve systems through automation, experimentation and new tooling.
- GTM Processes
- Design and optimise GTM processes and playbooks used by Sales, Marketing and Customer Success.
- Partner with Marketing on lead scoring, segmentation and nurture flows.
- Attribution & Performance
- Implement attribution models across inbound, outbound, events, partnerships and paid channels.
- Measure campaign performance and analyse funnel conversion to improve pipeline generation and revenue efficiency.
- Cross-functional Enablement
- Ensure GTM teams operate from a shared, trusted view of revenue data and systems.
Requirements
- 4+ years experience in RevOps, Sales Ops, Marketing Ops or a similar data-driven operations role, ideally within B2B SaaS.
- Experience managing CRM systems and modern RevOps tooling, including CRM platforms and marketing automation systems.
- Experience building or improving GTM processes, reporting frameworks or revenue systems.
- Strong analytical skills, with the ability to translate revenue data into clear insights and actionable recommendations.
- Experience using automation, technology or AI tools to improve operational efficiency and scalability.
- Comfortable working in high-growth environments where systems and processes are still evolving.
- Highly proactive and self-directed, identifying opportunities to improve systems, processes and performance.
Interview Process
- 30 minute screening call with Talent
- 45 minute interview with the Hiring Manager
- Take Home Task followed by a 60 minute task review with the hiring manager
- Final onsite interview
Benefits
- 3 days in office, 2 days remote
- Monthly company in-office lunches
- Monthly company team events
- Annual offsite (our last one was in Palma!)
- Comprehensive private medical insurance
Holidays & Remote Work
- 25 days holiday each year + 3 days between 25th December and 31st January, plus bank holidays
- 1-week work-from-anywhere policy
Growth & Development
- Β£500 annual Learning & Development budget
- 6-month performance reviews and promotion opportunities
Equipment & Other Perks
- Laptop and peripherals β whatever you need to work effectively
- Cycle to Work scheme
- Employer pension contributions via Smart Pension
- Access to Spill (mental health support)
- Gym in Shoreditch Exchange
- Onsite barista
Revenue Operations Lead in London employer: Borderless
Contact Detail:
Borderless Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Revenue Operations Lead in London
β¨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. The more people you know, the better your chances of landing that Revenue Operations Lead role.
β¨Tip Number 2
Prepare for those interviews! Research Borderless, understand their mission, and think about how your skills can help them scale. Be ready to discuss your experience with CRM systems and revenue processes.
β¨Tip Number 3
Showcase your analytical skills! Bring examples of how you've used data to drive decisions in previous roles. This will demonstrate your ability to provide insights and improve performance, which is key for this position.
β¨Tip Number 4
Apply through our website! Itβs the best way to ensure your application gets seen. Plus, it shows you're genuinely interested in being part of the Borderless team.
We think you need these skills to ace Revenue Operations Lead in London
Some tips for your application π«‘
Tailor Your CV: Make sure your CV is tailored to the Revenue Operations Lead role. Highlight relevant experience in RevOps, Sales Ops, or Marketing Ops, and showcase your analytical skills and familiarity with CRM systems.
Craft a Compelling Cover Letter: Your cover letter should tell us why you're the perfect fit for this role. Share specific examples of how you've improved GTM processes or reporting frameworks in the past, and express your enthusiasm for joining Borderless.
Showcase Your Data Skills: Since this role is all about data, make sure to highlight your experience with revenue metrics and reporting. Include any tools or technologies you've used to analyse data and provide insights that drove business decisions.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. This way, we can easily track your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Borderless
β¨Know Your Numbers
As a Revenue Operations Lead, you'll need to be comfortable with data. Brush up on key revenue metrics and be ready to discuss how you've used data to drive decisions in previous roles. Bring examples of dashboards or reports you've created that had a significant impact.
β¨Understand the Tech Stack
Familiarise yourself with common CRM systems and RevOps tools. Be prepared to talk about your experience managing these platforms and how you've optimised them for better performance. If you know the specific tools Borderless uses, mention them!
β¨Showcase Your Process Improvement Skills
This role is all about improving systems and processes. Think of specific instances where you've designed or optimised GTM processes. Be ready to explain your thought process and the results achieved, as this will demonstrate your proactive approach.
β¨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills in high-growth environments. Prepare for scenarios where you might need to make quick decisions based on incomplete data or where you had to pivot strategies. This will show your adaptability and strategic thinking.