At a Glance
- Tasks: Manage immigration casework and ensure high-quality visa submissions.
- Company: Join a fast-growing tech company revolutionising the immigration process.
- Benefits: Flexible work options, generous holiday, and a £500 learning budget.
- Other info: Enjoy team events, remote work, and a supportive work culture.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Attention to detail and experience in immigration or legal support.
The predicted salary is between 36000 - 60000 £ per year.
About Borderless We believe in a world where borders are no longer barriers. Since launching in 2023, we’ve helped 400+ UK businesses and thousands of individuals across healthcare, construction, finance, and more. Our digital platform streamlines the UK sponsorship process using automation and expert support. Backed by Entrepreneur First and Backed.VC, we’re scaling fast. Also, around 25% of our workforce is sponsored, and we proudly offer visa sponsorship as part of our hiring process.
Role: Immigration Case Worker We’re growing fast, and with that growth comes the need for more sharp, detail-oriented professionals to help power our mission. As an Immigration Caseworker, you’ll play a key role in supporting our Immigration Advisors by managing core casework that ensures efficient, high-quality visa submissions and sponsorship applications. You’ll be part of a high-performing team and work cross-functionally with CSMs, Ops, Support, and Product to keep our customer journeys seamless and compliant.
What You’ll Be Doing:
- Draft accurate and efficient casework for immigration submissions
- Ensure high standards in application quality and turnaround time
- Track submission metrics such as approvals vs. rejections
- Use internal systems like the Borderless platform, Intercom, Google Sheets, and G-Suite
- Collaborate with key teams across the business to resolve blockers and improve workflows
You Should Apply If:
- You have great attention to detail and consistently catch small errors others miss
- You thrive in fast-paced environments and can work quickly without sacrificing accuracy
- You’re a problem-solver who spots inefficiencies and proposes practical improvements
- You can prioritise competing tasks and manage your time independently
- You’re comfortable communicating complex topics simply and clearly
- Experience in immigration casework, legal support, or similar fields
Interview Process:
- 30 min screening call with Talent
- 45 min interview with Director of Operations
- In person final interview with the team and hiring manager
Benefits:
- 3 days in office, 2 days remote
- Monthly company in-office lunches
- Monthly company team events
- Annual offsite (our last one was in Palma!)
Holidays & Remote Work:
- 25 days holiday each year + 3 days between 25th December and 31st January, plus bank holidays
Growth & Development:
- £500 annual Learning & Development budget
- 6-month performance reviews and promotion opportunities
Equipment & Other Perks:
- Laptop and peripherals — whatever you need to work effectively
- Cycle to Work scheme
- Employer pension contributions via Smart Pension
- Access to Spill (mental health support)
- Gym in Shoreditch Exchange
- Onsite barista
Immigration Caseworker employer: Borderless
At Borderless, we are committed to fostering a dynamic and inclusive work environment where innovation thrives. As an Immigration Caseworker, you will benefit from a flexible work schedule, generous holiday allowance, and a strong focus on professional development, including a £500 annual learning budget. Our vibrant culture is enhanced by regular team events and the opportunity to work in a supportive team that values your contributions, making it an excellent place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Immigration Caseworker
✨Tip Number 1
Network like a pro! Reach out to current employees at Borderless on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for the interview process. It’s all about making connections!
✨Tip Number 2
Prepare for those interviews! Research common questions for immigration caseworkers and practice your answers. We want you to showcase your attention to detail and problem-solving skills, so be ready to share examples from your past experiences.
✨Tip Number 3
Show off your tech skills! Familiarise yourself with tools like Google Sheets and G-Suite, as they’re part of the daily grind at Borderless. Being comfortable with these platforms will give you an edge during the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our mission to break down barriers.
We think you need these skills to ace Immigration Caseworker
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Immigration Caseworker role. Highlight your attention to detail and any relevant experience in immigration casework or legal support. We want to see how you fit into our mission!
Showcase Your Problem-Solving Skills:In your application, don’t just list your skills—give us examples of how you've tackled inefficiencies or resolved issues in past roles. We love a good problem-solver who can think on their feet!
Keep It Clear and Concise:When writing your application, aim for clarity. Use simple language to explain complex topics, as this reflects the communication style we value at Borderless. Remember, less is often more!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Borderless
✨Know Your Stuff
Before the interview, make sure you understand the ins and outs of immigration casework. Brush up on relevant laws, processes, and the specific challenges faced in this field. This will not only show your expertise but also your genuine interest in the role.
✨Showcase Your Attention to Detail
Since the job requires a keen eye for detail, prepare examples from your past experiences where you caught errors or improved processes. Be ready to discuss how you ensure high standards in your work, especially when it comes to visa submissions.
✨Demonstrate Problem-Solving Skills
Think of specific instances where you identified inefficiencies and proposed practical solutions. During the interview, share these stories to highlight your proactive approach and ability to thrive in fast-paced environments.
✨Communicate Clearly
Practice explaining complex immigration topics in simple terms. The interviewers will appreciate your ability to communicate effectively, especially since you'll need to collaborate with various teams. Clear communication is key in ensuring seamless customer journeys.
