At a Glance
- Tasks: Lead product feature delivery and ensure high-quality outcomes for our platform.
- Company: Join Borderless, a fast-growing tech company revolutionising immigration.
- Benefits: Enjoy flexible work, comprehensive health insurance, and a generous holiday allowance.
- Other info: Dynamic team culture with exciting growth opportunities and regular team events.
- Why this job: Shape impactful products that make immigration easier for everyone.
- Qualifications: 1-5 years in product or engineering with a passion for customer needs.
The predicted salary is between 60000 - 80000 £ per year.
About Borderless
At Borderless, we’re building a world where borders are no longer barriers - where anyone can move anywhere, seamlessly and safely. Founded in 2023, we’ve already helped 600+ UK businesses and 15,000+ individuals navigate the complexity of immigration. Powered by technology, and supported by an expert team, our platform removes the friction of Home Office compliance, visa processing and sponsor licence applications, making immigration faster, simpler and more accessible for everyone. Backed by Entrepreneur First and Backed.VC, we’re scaling fast and in 2026 expanding into new sectors and markets to further accelerate our growth. Also, around 25% of our workforce is sponsored, and we proudly offer visa sponsorship as part of our hiring process.
Role: Why this role matters
We're looking for a Product Manager to join our product team and take direct ownership of feature delivery across our platform. This is not a supporting role - you'll be shaping what gets built, how it gets shipped, and whether it delights our customers and has clear business impact. You'll work closely with engineering, design, operations, and customer-facing teams to move fast and deliver high-quality outcomes every sprint. You’ll thrive here if you're someone who treats urgency as a default setting, thinks about the customer in every decision, and takes pride in owning outcomes - not just tasks. This role requires working in the office 3 days per week. If this is not possible for you, please do not apply.
Role Responsibilities
- Own feature delivery end-to-end within a two-week sprint model - from scoping and prioritisation through to launch - ensuring every release meets a high bar for UX, design quality, and customer experience.
- Triage and evaluate feature requests and customer feedback, synthesising inputs from across the business into a clear, prioritised view of what matters most and why.
- Manage multiple workstreams simultaneously, keeping stakeholders aligned and projects moving in a high-velocity, rapidly scaling environment.
- Interface with cross-functional stakeholders including engineering, design, customer success, sales, and operations to drive sprint goals and land impactful outcomes on schedule.
- Be the voice of the customer in every product conversation, grounding decisions in real user needs, pain points, and behaviour.
- Contribute to product strategy and roadmap discussions, bringing structured thinking and customer insight to shape where the product goes next.
The Ideal Candidate Will Bring
- 1–5 years of experience in product, engineering, or operations, with clear, tangible examples of impact delivered through the adoption of AI.
- High urgency, high ownership. You don't wait to be told what to do next. You identify blockers early, elevate when needed, and keep things moving. You hold yourself accountable to outcomes, not effort.
- Customer obsession. You genuinely care about the people using our product. You read support tickets for fun. You push back when a decision isn't in the customer's interest. You'd never ship something you wouldn't be proud to put in front of a user.
- Structured and adaptable. You can manage competing priorities without losing the thread. You bring clarity to ambiguous situations and know how to make decisions with incomplete information.
- Strong communicator. You can align a room full of stakeholders with different priorities, write a sharp spec, and give design feedback that's specific and actionable.
Nice to have
- Ideally deep familiarity with tools like Slack, Linear and Intercom.
- Experience working in a SaaS, fintech, or HR-tech environment.
Benefits
- 3 days in office, 2 days remote
- Monthly company in-office lunches
- Monthly company team events
- Annual offsite (our last one was in Palma!)
- Comprehensive private medical insurance.
- 25 days holiday each year + 3 days between 25th December and 31st January, plus bank holidays
- 1-week work-from-anywhere policy
- £500 annual Learning & Development budget
- 6-month performance reviews and promotion opportunities
- Laptop and peripherals — whatever you need to work effectively
- Cycle to Work scheme
- Employer pension contributions via Smart Pension
- Access to Spill (mental health support)
- Gym in Shoreditch Exchange
- Onsite barista
Senior Product Manager employer: Borderless Immigration
At Borderless, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to make a real impact in the world of immigration. With a strong focus on professional growth, we offer comprehensive benefits including a generous learning budget, flexible working arrangements, and regular team events, all while being part of a rapidly scaling company that values innovation and customer-centricity. Join us in our mission to remove barriers and create seamless experiences for individuals and businesses alike, all from our vibrant Shoreditch office.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Product Manager
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those at Borderless. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for the interview by understanding Borderless' mission and values. Show us how your experience aligns with our goal of making immigration simpler and more accessible.
✨Tip Number 3
Be ready to discuss your past projects in detail. We want to hear about your impact and how you’ve tackled challenges in product management.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining our team.
We think you need these skills to ace Senior Product Manager
Some tips for your application 🫡
Show Your Passion for Product Management:When writing your application, let us see your enthusiasm for product management shine through! Share specific examples of how you've owned projects and delivered impactful results. We want to know what drives you and how you can contribute to our mission.
Be Customer-Centric:Remember, we’re all about the customer experience! Highlight instances where you've put the customer first in your decision-making process. Show us that you understand their needs and how you’ve used feedback to shape product outcomes.
Keep It Clear and Concise:We appreciate clarity! Make sure your application is well-structured and easy to read. Use bullet points where necessary and avoid jargon. We want to quickly grasp your skills and experiences without wading through unnecessary fluff.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Borderless!
How to prepare for a job interview at Borderless Immigration
✨Know Your Product Inside Out
Before the interview, dive deep into Borderless' platform and understand its features. Familiarise yourself with how it simplifies immigration processes and think about how you can contribute to enhancing user experience. This will show your genuine interest and help you speak confidently about the product.
✨Prepare for Customer-Centric Questions
Expect questions that assess your customer obsession. Be ready to share examples of how you've prioritised user needs in past projects. Think about specific instances where you pushed back on decisions that didn't align with customer interests, as this aligns perfectly with what they value.
✨Showcase Your Urgency and Ownership
Borderless is looking for someone who treats urgency as a default setting. Prepare to discuss situations where you identified blockers early and took initiative to keep projects moving. Highlight your accountability for outcomes rather than just effort, as this will resonate well with their expectations.
✨Communicate Clearly and Effectively
Strong communication is key for this role. Practice articulating your thoughts clearly and concisely, especially when discussing complex ideas. Be prepared to demonstrate how you've aligned stakeholders in previous roles and how you can bring clarity to ambiguous situations.
