At a Glance
- Tasks: Provide expert immigration advice and manage client relationships in a fast-paced environment.
- Company: Join Borderless, a rapidly growing tech company transforming immigration processes.
- Benefits: Enjoy flexible work options, generous holiday, and a £500 annual learning budget.
- Other info: Dynamic team culture with opportunities for growth in Customer Success roles.
- Why this job: Make a real impact by helping clients navigate complex immigration requirements.
- Qualifications: Experience in UK immigration and strong communication skills are essential.
The predicted salary is between 36000 - 60000 £ per year.
About Borderless
We believe in a world where borders are no longer barriers. Since launching in 2023, we've helped 400+ UK businesses and thousands of individuals across healthcare, construction, finance, and more. Our digital platform streamlines the UK sponsorship process using automation and expert support. Backed by Entrepreneur First and Backed.VC, we're scaling fast. Also, around 25% of our workforce is sponsored, and we proudly offer visa sponsorship as part of our hiring process.
We're growing quickly, and with that growth comes the need for experienced, commercially aware Immigration Advisors who can combine technical excellence with a strong client mindset. As an Immigration Advisor, you'll take ownership of a portfolio of clients, providing high-quality immigration advice while ensuring applications and sponsorship processes are delivered accurately, efficiently, and compliantly. You will act as a trusted advisor to employers navigating complex immigration requirements.
Beyond technical expertise, this role is designed to evolve. We are actively developing our Immigration Advisors to build Customer Success capability — meaning you'll gain exposure to relationship management, proactive client engagement, and identifying opportunities to drive long-term value for our customers. You'll work cross-functionally with Customer Success, Business Operations, Customer Support, and Product to ensure seamless, compliant, and high-impact customer journeys.
What You'll Be Doing
- Provide expert immigration advice across Skilled Worker Visas, Certificate of Sponsorship and Sponsor License Applications.
- Partner with CSMs to deliver strategic immigration guidance to client accounts, supporting workforce planning and business growth initiatives.
- Conduct audits for our customers to ensure ongoing compliance is maintained.
- Primarily handle our most complex cases for our largest customers, which require escalation beyond standard caseworker level.
- Work with our immigration caseworkers to monitor submission outcomes and proactively manage risks.
- Act as a key point of contact for clients, building trusted relationships.
- Translate complex immigration rules into clear, practical guidance.
- Collaborate with CSMs to proactively manage client accounts.
- Identify process improvements and contribute to operational excellence.
- Use internal systems including the Borderless platform, Intercom, Google Sheets, and G-Suite.
At Borderless, Immigration Advisors are not just technical specialists — they are trusted partners to our clients. You'll be supported to develop skills in:
- Proactive account management.
- Commercial awareness and opportunity spotting.
- Stakeholder management.
- Customer health monitoring.
- Strategic immigration planning conversations.
This creates a clear pathway toward hybrid Immigration + Customer Success roles as we scale.
You Should Apply If
- You have strong experience advising on UK immigration and sponsorship matters.
- You are confident managing complex casework independently.
- You combine attention to detail with commercial awareness.
- You communicate complex topics clearly and empathetically.
- You thrive in fast-paced, scaling environments.
- You take ownership and enjoy building long-term client relationships.
- You are proactive and comfortable working cross-functionally.
- Experience in corporate immigration, sponsorship compliance, or employer advisory work is highly desirable.
Interview Process
- 30 min screening call with Talent.
- 45 min interview with Director of Operations.
- In person final interview with the team and hiring manager.
Benefits
- 3 days in office, 2 days remote.
- Monthly company in-office lunches.
- Monthly company team events.
- Annual offsite (our last one was in Palma).
Holidays & Remote Work
- 25 days holiday each year + 3 days between 25th December and 31st January, plus bank holidays.
- 1-week work-from-anywhere policy.
Growth & Development
- £500 annual Learning & Development budget.
- 6-month performance reviews and promotion opportunities.
Equipment & Other Perks
- Laptop and peripherals — whatever you need to work effectively.
- Cycle to Work scheme.
- Employer pension contributions via Smart Pension.
- Access to Spill (mental health support).
- Gym in Shoreditch.
- Onsite barista.
Immigration Advisor in London employer: Borderless Immigration
At Borderless, we pride ourselves on being an exceptional employer that champions a culture of growth and collaboration. Our Immigration Advisors play a pivotal role in shaping client relationships while enjoying a supportive environment that fosters professional development through a generous learning budget and clear pathways to hybrid roles. With a vibrant office in Shoreditch, we offer a blend of in-office and remote work, alongside engaging team events and comprehensive benefits, making us an attractive choice for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Immigration Advisor in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the immigration field. Attend industry events, join relevant online groups, and don’t be shy about reaching out to potential colleagues or mentors. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your expertise! When you get the chance to chat with hiring managers or during interviews, make sure to highlight your experience with UK immigration and sponsorship matters. Share specific examples of how you've helped clients navigate complex cases — it’ll set you apart from the crowd.
✨Tip Number 3
Be proactive! If you see a job that fits your skills, don’t wait for the perfect moment. Apply through our website and follow up with a friendly email expressing your enthusiasm. It shows initiative and can help keep you top of mind for recruiters.
✨Tip Number 4
Prepare for those interviews! Research Borderless and understand our mission to break down barriers. Think about how your skills align with our goals and be ready to discuss how you can contribute to our growth. Confidence and preparation go a long way!
We think you need these skills to ace Immigration Advisor in London
Some tips for your application 🫡
Show Your Passion for Immigration:When writing your application, let your enthusiasm for immigration and helping clients shine through. We want to see that you genuinely care about making a difference in people's lives and understand the complexities of the UK immigration system.
Tailor Your Experience:Make sure to highlight your relevant experience in immigration and sponsorship matters. We’re looking for candidates who can manage complex casework independently, so be specific about your past roles and how they relate to what we do at Borderless.
Be Clear and Concise:We appreciate clarity! When explaining your skills and experiences, keep it straightforward and to the point. Use simple language to convey complex topics, as this reflects the kind of communication we value with our clients.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Borderless!
How to prepare for a job interview at Borderless Immigration
✨Know Your Immigration Stuff
Make sure you brush up on UK immigration laws and processes, especially around Skilled Worker Visas and Certificate of Sponsorship. Being able to discuss these topics confidently will show that you're not just familiar with the basics but can handle complex cases.
✨Show Off Your Client Management Skills
Prepare examples of how you've built strong relationships with clients in the past. Think about times when you’ve provided proactive advice or identified opportunities for your clients. This will demonstrate your ability to be a trusted advisor, which is key for this role.
✨Be Ready to Collaborate
Since the role involves working cross-functionally, think of instances where you've successfully collaborated with other teams. Be ready to discuss how you can contribute to operational excellence and improve processes, as this will highlight your team spirit and problem-solving skills.
✨Communicate Clearly and Empathetically
Practice explaining complex immigration rules in simple terms. During the interview, focus on how you can communicate effectively with clients who may not have a legal background. This skill is crucial for translating technical jargon into practical guidance.
