Receptionist/Administrator

An opportunity to make a difference.

At Border to Coast our purpose is to make a difference and we’re looking for a keen Receptionist to join our award-winning team.

As a customer-owned and customer-focused organisation, integrity is one of our values, as is our collaborative and sustainable approach. Our focus is to secure the pensions of over a million people who have provided valuable service to their communities and society. We’re a £60bn asset manager, the largest UK asset manager outside London or Edinburgh, and we provide innovative investments that deliver sustainable returns over the long term.

Business Support sits in the heart of our business, providing EA support to our dynamic Executive Team. We extend our assistance across the entire organization, ensuring our colleagues have all the tools and resources they need to excel. Our commitment also includes maintaining a safe and welcoming environment for both our team members and visitors.

The team is growing and that’s why we are now recruiting for a Receptionist to support this busy team.

The role – what you’ll be doing:

• Provide a first-class Reception service as the first point of contact for visitors to Border to Coast.
• Act as a first point of contact: dealing with correspondence and phone calls.
• Management of the meeting room suite to ensure smooth running of internal and external meetings from a logistics perspective.
• Manage the meeting room system, ensuring correct availability and required resources available at all times.
• Liaise with external suppliers to provide catering for visitors and colleagues when required.
• Administer postal and delivery services.
• Book and arrange travel, transport and accommodation on request and manage subsequent expenses when required.
• Assist in booking external meeting rooms where needed.
• Support the management of all aspects of relationship with external building facilities management company.
• Liaise with colleagues and suppliers as required.
• Support the Business Support Manager with Office Management processes.
• Maintain office systems, including team data management, filing and archiving.
• Liaise with Finance colleagues to raise purchase orders when required.
• Act as a brand ambassador and professional representative, to support the organisation of business events and conferences.
• Perform ad hoc duties as required in line with the needs of the business.
• Fire Warden duties including contribution to risk assessments.
• First aider.
• Identify risks in own area of responsibility, recognise risks in all areas of the business and notify any such risks to your People Manager and the Operational Risk Manager.

About you - and the value you’ll bring to our team:

• You’ll have previous experience managing a busy reception.
• You’ll have experience of dealing with stakeholders at all levels, both internal and external.
• You’ll have excellent IT skills and a strong attention to detail.
• You have experience gained in a fast-paced environment in the delivery of high quality support and administrative activities.
• You’ll be willing to work flexibly and adapt to change positively in a fast-moving environment.
• You can demonstrate planning, organisation, time and data management and administrative capabilities and have good communication skills.
• You’re a pro-active, self-motivated team player with the ability to manage an interesting and variable workload and be willing to assist and support other team members when required.
• You’ll be able to manage different priorities and be able to multi-task.

Why join Border to Coast?

At Border to Coast, you will receive competitive remuneration and have access to excellent benefits:

• Vitality Health Insurance for all employees.
• Employee Assistance Programme.
• A generous holiday allowance of 30 days a year, plus bank holidays.
• Professional Development including the opportunity to gain fully funded qualifications (Executive Assistant Diploma).
• Critical Illness Cover.
• Pension scheme.
• Stunning Leeds city centre location only a short walk to the train station.
• Cycle to work scheme.
• Life Assurance of 6 times of salary.
• Sustainable travel plans and public transport discounts.
• Range of discounts for Leeds gyms, shops and restaurants.
• Hybrid working.
• Onsite gym.

We welcome applications from people of all experience levels and backgrounds and value diversity of thought. We are committed to creating an inclusive and engaging workplace, ensuring that colleagues maintain a work life balance. We encourage colleagues to progress, be themselves and be their best through both personal and professional development.

If you have a disability, or if you have a condition that you believe may affect your performance during our selection process, we would be happy to discuss making reasonable adjustments to our processes for you.

We’re looking for people with the right values, behaviours, skills and experiences and if you meet some of the role’s criteria and are interested in finding out more about Border to Coast and the team, we’d love to hear from you.

About Us

Based in Leeds, Border to Coast is the largest LGPS (Local Government Pension Scheme) pool in the UK. It is owned by 11 Local Government Pension Schemes funds (‘Partner Funds’). The Partner Funds represent nearly 3,000 employers and over 1.1 million members.

The Partner Funds are Bedfordshire, Cumbria, Durham, East Riding, Lincolnshire, North Yorkshire, South Yorkshire, Surrey, Teesside, Tyne and Wear and Warwickshire.

The Partner Funds have c.£65.3bn in investments, of which Border to Coast is directly responsible for the management or oversight of £55.4bn (as of 31 March 2025).

Border to Coast Pensions Partnership Ltd is authorised and regulated by the Financial Conduct Authority. Registered in England Number: (phone number removed) and Registered Office: 5th Floor, Toronto Square, Toronto Street, Leeds, LS1 2HJ.