Permanent – 40 hours per week – Monday to Friday
Site-based, Lanark
ABOUT BORDER
Join our deliciously creative team at Border Biscuits, a renowned and leading biscuit manufacturer based in the picturesque town of Lanark. With over 40 years of heritage, we are passionate about crafting the finest biscuits using traditional methods and quality ingredients. Our commitment to excellence has earned us numerous awards and a loyal customer base, making Border Biscuits a household name throughout the UK and beyond. We are seeking talented individuals to join our team and be part of our exciting journey.
Our values guide how we work: we make biscuits we are proud of; we do the right thing; we get better every day; and we support each other.
ROLE SUMMARY
As our People Co-Ordinator, you will help keep the People function running smoothly through recruitment, onboarding, low-risk employee relations support and accurate colleague records. You will be the first point of contact for colleagues and managers, providing timely information and practical support within agreed authority, and escalating complex or higher-risk matters to the People Manager or an appropriate specialist.
This role offers the opportunity to build on your HR administration experience or HR-related qualification, alongside demonstrable experience of managing low-risk employee relations cases. Working with the People Manager, you will support engagement, learning and development, and wider People projects.
WHAT YOU WILL DO
- Co-ordinate recruitment, new-starter, onboarding, mover and leaver processes, keeping accurate records and ensuring timely handovers. Support fair, role-based selection and arrange reasonable adjustments through the appropriate approval route.
- Respond promptly to colleague and manager queries, support managers with low-risk employee relations cases and documentation, and elevate matters outside your authority.
- Maintain accurate, confidential People records in approved HR systems, follow data protection and secure handling procedures, and refer data-rights requests or suspected breaches promptly.
- Co-ordinate engagement surveys, support clear reporting and agreed follow-up actions, and help the People Manager deliver learning and development to strengthen people-management skills.
- Maintain insightful data on wellbeing, values-related measures, retention, engagement and absence; suggest improvements using data and stakeholder feedback, and support wider People projects.
- Use approved digital tools to support efficient, accessible administration. Use AI only when authorised, protect confidential information, check accuracy and bias, and retain appropriate human review.
This is a co-ordination and support role, not a people-management position. Payroll calculation, processing, payment and decisions sit outside the role; you will provide accurate, authorised colleague-change and absence information to the Payroll Team and route pay queries appropriately.
WHAT YOU WILL NEED
Required
- Experience in an HR administrative role or an HR-related qualification.
- Demonstrable experience of managing low-risk employee relations cases, including absence, disciplinary, flexible working and wellbeing.
- Proficient IT skills, including Microsoft Outlook and Microsoft Excel.
- A CIPD qualification, or working towards one.
- Experience in an HR role; experience in a similar fast-paced environment, such as manufacturing or logistics.
Skills and personal attributes
- Able to build relationships quickly, positively influence others, and coach and provide feedback to stakeholders.
- A proactive approach, with the confidence to question and challenge constructively to understand people and business issues.
- Excellent prioritisation, organisation and time management skills, together with discretion, integrity and confidentiality.
WHAT WE OFFER
- Excellent opportunity to develop skills, knowledge and experience within Human Resources.
- A dynamic and supportive working environment with a friendly team.
- Employee assistance programme for personal and professional support.
- Mental health first aiders.
- Free 24/7 GP helpline.
- Optional salary sacrifice schemes.
- Paid volunteering opportunities within local area.
The successful candidate will need to demonstrate their right to work in the UK before employment begins.
Please note that interviews will begin immediately for this role and therefore the role may be filled before the closing date.
At Border Biscuits, we are committed to creating an inclusive and diverse workplace. We welcome applications from candidates of all backgrounds and experiences. Please note that only shortlisted candidates will be contacted for further selection stages.
Human Resources, HR, People, Culture, Employee Relations, Recruitment, Manufacturing, FMCG, Food, Biscuits
People Co-ordinator - Part Time in Lanark employer: Border Biscuits Ltd
Border Biscuits is an excellent employer, offering a supportive and dynamic work environment where employees can thrive. With competitive pay at £13.45 per hour, generous benefits including 30 days annual leave, and a commitment to community through volunteering opportunities, we prioritise the well-being and growth of our team members. Join us in our Lanark factory, where you can be part of a family-run business dedicated to crafting exceptional biscuits while making a positive impact in the local community.
