At a Glance
- Tasks: Lead customer insights and analytics to drive impactful decisions at the executive level.
- Company: BOQ Group, a forward-thinking company in Weston-super-Mare.
- Benefits: Flexible working, focus on continuous improvement, and a customer-first approach.
- Other info: Join a dynamic team dedicated to enhancing customer outcomes.
- Why this job: Shape customer experiences and influence key decisions with your data storytelling skills.
- Qualifications: Experience in customer relations analytics and strong regulatory knowledge (RG271).
The predicted salary is between 50000 - 60000 £ per year.
BOQ Group in Weston-super-Mare, UK, is seeking a Manager, Customer Relations Data & Insights to lead complaints reporting and insights that inform decisions at executive level.
You will build robust dashboards, translate complex data into stories for senior leaders, and drive customer outcomes through cross-functional collaboration.
The role emphasizes regulatory knowledge (RG271) and a customer-first approach, with flexible working and a focus on continuous improvement.
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We think you need these skills to ace Head of Customer Insights & Relations Analytics in Weston-super-Mare
Data Analysis
Dashboard Development
Storytelling with Data
Regulatory Knowledge (RG271)
Customer Relationship Management
Cross-Functional Collaboration
Continuous Improvement
