Manager, Compliance Frameworks and Policies

As Manager – Compliance Frameworks and Policies, you will play a critical role in strengthening and embedding BOQ’s Compliance Risk Management Framework (CRMF) across the Group. Working within Line 2 Compliance, you will support the design, implementation and continuous enhancement of frameworks, policies, processes and initiatives that enable the effective identification, assessment and management of compliance and regulatory risks. This role is central to ensuring the bank meets its regulatory obligations while fostering a strong culture of compliance and accountability.

Partnering closely with the Senior Manager Regulatory Obligations and Change and the Senior Manager Compliance Frameworks, you will lead initiatives that enhance key CRMF capabilities, including obligations management, regulatory change, compliance training and compliance control libraries. You will support the development of practical, scalable compliance solutions and drive the consistent application of policies, procedures, controls, monitoring and reporting across the organisation in line with the three lines of defence model.

A key focus of the role will be overseeing and embedding critical compliance policies and standards relating to Conflicts of Interest, Anti-Bribery and Corruption, and Market Misconduct. You will help maintain key compliance registers, coordinate attestation and control testing activities and work with stakeholders across the business to ensure compliance risk considerations are effectively integrated into business processes, systems and decision‑making.

You will also play an important role in BOQ’s regulatory change management activities, supporting horizon scanning, impact assessments and the translation of regulatory requirements into actionable business outcomes. By partnering with Line 1 Risk and Compliance, Legal, Regulatory Affairs, Operational Risk and business leaders, you will help build compliance capability, promote a proactive risk culture and ensure the organisation is well positioned to navigate an evolving regulatory environment.

You are an experienced compliance professional with a background in banking or financial services and experience in a Line 2 Compliance role. You have a strong understanding of compliance risk management frameworks, regulatory change, obligations management and policy governance, with the ability to independently drive initiatives that strengthen compliance outcomes while balancing business needs and customer impacts.

Ability to build trusted relationships and influence effectively across all levels of an organisation, from frontline teams through to senior leaders and governance forums. A strong communicator, you can translate complex regulatory and risk matters into clear, practical guidance and are recognised for your stakeholder management, problem‑solving ability, attention to detail and sound judgement.

You will bring experience working with risk and compliance frameworks, control assessments and GRC platforms, including obligations and control libraries. Most importantly, you demonstrate a strong commitment to BOQ Group’s values, fostering a positive risk culture and helping protect customers, colleagues and the broader community.

BOQ Group is a truly unique group of challenger brands with a purpose – to provide a genuine alternative to Australian financial services for customers and employees. Our family of brands (Bank of Queensland (BOQ), ME Bank, Virgin Money Australia, BOQ Specialist), each come with their own defined customer audience and brand personality, but share one goal – to build social capital through banking. That’s creating trust with customers, exploring staff potential and believing that tiny gestures and big ideas can change the world for communities.

BOQ Group’s inclusive vision is to foster a workspace that values and leverages difference and creates new possibilities, a place where our people feel confident to bring their best selves to work every day. We embrace difference and believe that our workforce should reflect the customers and communities that we serve.

In 2023, we successfully implemented an innovative Reconciliation Plan, driving positive change and promoting inclusivity across BOQ Group.

At BOQ Group, we are passionate about creating an exceptional work environment that nurtures both your professional and personal growth.

• Flexible working arrangement – Balance your work and personal life with ease.
• Discounted financial products – Enjoy exclusive rates on our financial services across the Group.
• Salary‑sacrificing options – Maximise your take‑home pay with our salary packaging options.
• Paid parental leave with no minimum requirements – Spend quality time with your new family member without any worries.
• Purchase additional annual leave – Need more time off? You can buy extra leave days.
• Discounted private health insurance plan – Take care of your health with our special rates.
• Employee Assistance Program (EAP) – Access confidential support for personal and professional challenges for you and your family.
• Access to employee network groups – Connect with peers through our First Nations Reconciliation, LGBTQIA+, Multicultural, Gender, Early Careers, and accessibility groups.
• Pride in Diversity membership – We are proud members of Pride in Diversity and actively participate in the Australian Workplace Equality Index.

BOQ Group is committed to diversity and an inclusive workforce. Aboriginal and Torres Strait Islander People are encouraged to apply. We celebrate, value and include people of all backgrounds, gender and expressions, sexualities, cultures, bodies and abilities. When you apply, you are welcome to tell us the pronouns you use and please let us know any reasonable adjustments you may need during the interview process.

If you are successful for a role with BOQ Group, it is a condition of employment that background screening is completed to ensure that the Bank complies with its obligations under the Anti‑Money Laundering and Counter Terrorism Financing Act. These checks may include, but are not limited to identity, verification, reference checks, criminal background checks, immigration checks, verification of academic qualifications, bankruptcy checks.