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For Companies At a Glance
- Tasks: Lead a vibrant team to deliver exceptional dining experiences and keep the restaurant buzzing.
- Company: Join Gourmet Burger Kitchen, a fun and dynamic hospitality group.
- Benefits: Enjoy 50% off meals, exclusive discounts, and flexible working hours.
- Why this job: Be a hospitality superstar and make every guest's experience unforgettable.
- Qualifications: Previous hospitality experience and a passion for leading teams.
- Other info: Great career growth opportunities in a supportive environment.
The predicted salary is between 28800 - 43200 £ per year.
Passionate About People? Lead Our Front of House Team! Do you thrive in a fast-paced environment, love delivering exceptional service, and enjoy leading a team? Gourmet Burger Kitchen (GBK) is looking for a strong Front of House Team Leader to help create amazing guest experiences and support our restaurant operations.
What You’ll Be Doing
- Lead by Example: Motivate and support your team to deliver outstanding service, ensuring every guest leaves with a smile.
- Deliver Exceptional Hospitality: Ensure every guest receives a warm welcome, seamless service, and a memorable dining experience.
- Support the Management Team: Take charge in the absence of the Restaurant Manager, keeping things running smoothly and efficiently.
- Keep Things Flowing: Manage bookings, oversee table service, and maintain a great atmosphere throughout busy shifts.
- Training & Development: Help train and develop team members, ensuring they have the skills and confidence to succeed.
- Maintain Standards: Uphold GBK’s high service and cleanliness standards, ensuring a safe and enjoyable environment for both guests and the team.
What You Bring
- Customer Service Passion: A natural people person who loves engaging with guests and making their experience special.
- Leadership Skills: Previous experience in a hospitality or restaurant setting, with the ability to inspire and guide a team.
- Problem-Solving Mindset: Ability to stay calm and think on your feet during busy service periods.
- Organisational Flair: Great attention to detail to manage shifts, team performance, and restaurant flow effectively.
- Energy & Enthusiasm: A positive, can-do attitude that keeps the team motivated and guests happy.
What’s in It for You
- Feast on 50% Off your total bill for you and 5 friends across all our brands—because great food should be shared!
- Unlock Exclusive Discounts on thousands of online and high-street retailers, plus restaurants, through our BRG Spark App.
- Stock up on Favourites: Enjoy 20% off at Carluccio’s retail gift shop & deli.
- Get Paid When You Need It with Wage Stream, offering access to advanced pay.
- Refer Friends and Earn with our bonus scheme.
- Skyrocket Your Career: Excellent opportunities for career development across our diverse brand portfolio.
- Work Your Way: Enjoy flexible working opportunities that suit your lifestyle.
Ready to Lead the Front of House? If you’re a hospitality superstar with a passion for service and leadership, we’d love to hear from you! Apply now to join Gourmet Burger Kitchen as our new Front of House Team Leader and help us create unforgettable dining experiences.
Boparan Restaurant Group (BRG) is a growing hospitality group committed to our goal of striving to become the Best Restaurant Group in everything we do. We’re obsessed with building credibility, going above and beyond, and delivering a memorable guest experience and an amazing working environment.
At BRG, We Live By Our Core Values
- Honest: Acting with integrity in everything we do.
- Hardworking: Giving our best, every day.
- Hungry: Always striving for growth and excellence.
- Heart: Caring deeply about our people, our guests, and our communities.
Gourmet Burger Kitchen (GBK) at Brunswick is a popular destination for burger lovers, offering a variety of handcrafted gourmet burgers made with high-quality ingredients.
Skills
- supervisor
- Fast-Paced Experience
- POS Systems
- Leadership
Team Leader employer: Boparan Restaurant Group
Contact Detail:
Boparan Restaurant Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader
✨Tip Number 1
Get to know the company culture! Before your interview, check out GBK's social media and website. This will help you understand their vibe and values, so you can show how you fit right in.
✨Tip Number 2
Practice your leadership stories! Think of times when you've motivated a team or solved a problem under pressure. These examples will help you shine during the interview and show you're the perfect fit for the Team Leader role.
✨Tip Number 3
Dress to impress but keep it casual! You want to look professional while still fitting into the restaurant's atmosphere. A smart-casual outfit will show you mean business but are also ready to roll up your sleeves.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Team Leader
Some tips for your application 🫡
Show Your Passion for People: When writing your application, let your love for customer service shine through! Share specific examples of how you've made guests feel special in previous roles. We want to see that you’re a natural people person!
Highlight Your Leadership Skills: As a Team Leader, we need someone who can inspire and guide a team. Make sure to mention any past experiences where you’ve led a team or taken charge during busy times. Show us how you can motivate others!
Keep It Organised: Your application should be as organised as you are! Use clear headings and bullet points to make it easy for us to read. This reflects your attention to detail, which is super important in our fast-paced environment.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Boparan Restaurant Group
✨Know the Company Inside Out
Before your interview, take some time to research Gourmet Burger Kitchen and their values. Understand their commitment to exceptional service and how they create memorable dining experiences. This will help you align your answers with what they’re looking for.
✨Showcase Your Leadership Skills
Be ready to share specific examples of how you've motivated a team in the past. Think about times when you’ve led by example or resolved conflicts. Highlighting your leadership experience will show them you’re the right fit for the Team Leader role.
✨Demonstrate Your Customer Service Passion
Prepare to discuss your approach to customer service. Share stories that illustrate your ability to engage with guests and create positive experiences. This is crucial for a role focused on delivering exceptional hospitality.
✨Stay Calm Under Pressure
Expect questions about how you handle busy shifts and stressful situations. Think of examples where you’ve successfully managed a hectic environment while maintaining high standards. This will demonstrate your problem-solving mindset and organisational flair.
