At a Glance
- Tasks: Lead the Front of House team to create unforgettable dining experiences.
- Company: Join Boparan Restaurant Group, a dynamic hub of beloved brands.
- Benefits: Enjoy performance bonuses, 50% discounts, and flexible working hours.
- Why this job: Shape exceptional customer experiences in a vibrant restaurant environment.
- Qualifications: Passion for people and experience in casual dining leadership.
- Other info: Opportunities for career growth in a supportive and fun atmosphere.
The predicted salary is between 36000 - 60000 £ per year.
Join to apply for the FOH Supervisor role at Boparan Restaurant Group. Lead the Front of House Team at Our Dynamic Restaurant Hub! At Our Restaurant Hub, we’re redefining the dining experience by bringing together a diverse collection of beloved brands from the Boparan Restaurant Group. Imagine leading in a space where Carluccio’s Caffe, Slim Chickens, Ed’s Easy Diner, Gourmet Burger Kitchen, and Harry Ramsden’s come together under one roof. We’re not just serving meals; we’re creating memorable experiences for every guest.
Why This Role Is Special: As a Front of House Team Leader, you’ll be at the heart of our operation, ensuring every customer enjoys a seamless, exceptional experience from the moment they walk through our doors. You’ll lead by example, driving our team to deliver top‑tier service while maintaining the vibrant, welcoming atmosphere we’re known for.
Your Key Responsibilities:
- Inspire Excellence: Lead the front of house team to deliver outstanding service and create a warm, inviting environment.
- Team Development: Mentor and train team members, fostering their growth and ensuring they exceed customer expectations.
- Operational Efficiency: Oversee daily operations, from service flow to customer interaction, ensuring everything runs smoothly.
- Customer Satisfaction: Handle customer feedback with professionalism, turning challenges into opportunities for improvement.
- Brand Ambassador: Uphold the standards of our brands, ensuring that every guest leaves with a smile and a reason to return.
- Safety and Compliance: Ensure all health, safety, and legal requirements are met with precision and care.
What We Offer:
- Performance-Based Rewards: Bonuses for hitting targets and delivering exceptional service.
- Generous Discounts: 50% off at all our brands for you and up to 5 friends—plus more perks!
- Career Growth: Opportunities for development within our diverse group of brands.
- Flexible Working: We value work‑life balance and offer flexibility to suit your needs.
Are You the Leader We’re Looking For? If you’re passionate about people, driven to deliver excellence, and ready to lead a dynamic team, we want you! Step into a role where your leadership and dedication will shape unforgettable dining experiences.
Boparan Restaurant Group (BRG) is a growing hospitality group committed to striving to become the Best Restaurant Group in everything we do. We’re obsessed with building credibility, going above and beyond, and delivering a memorable guest experience and an amazing working environment.
At BRG, We Live By Our Core Values:
- Honest – Acting with integrity in everything we do.
- Hardworking – Giving our best, every day.
- Hungry – Always striving for growth and excellence.
- Heart – Caring deeply about our people, our guests, and our communities.
Our Sevenoaks Restaurant Hub is located upstairs in the Sainsbury’s Supermarket just off the M26, we’re open all day and with takeaway and delivery available we’ve got something for everyone.
Seniority Level: Mid‑Senior level
Employment Type: Full‑time
Job Function: Management and Manufacturing
Industries: Restaurants
Skills: Casual Dining Experience
FOH Supervisor in Sevenoaks employer: Boparan Restaurant Group
Contact Detail:
Boparan Restaurant Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land FOH Supervisor in Sevenoaks
✨Tip Number 1
Get to know the restaurant scene! Familiarise yourself with Boparan's brands like Carluccio’s and Slim Chickens. When you walk into that interview, drop some knowledge about their menu or vibe – it shows you're genuinely interested and ready to lead!
✨Tip Number 2
Practice your leadership skills! Think of examples where you've inspired a team or turned a tough situation around. We want to hear how you can create that warm, inviting atmosphere for guests while keeping the team motivated.
✨Tip Number 3
Be ready to chat about customer service! Prepare stories about how you've handled feedback or improved guest experiences. This role is all about ensuring every customer leaves with a smile, so show us you can make that happen!
✨Tip Number 4
Apply through our website! It’s the best way to get noticed. Plus, we love seeing candidates who take the initiative. So, don’t hesitate – hit that apply button and let’s start this journey together!
We think you need these skills to ace FOH Supervisor in Sevenoaks
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the hospitality industry shine through. We want to see that you’re not just looking for a job, but that you’re genuinely excited about leading a team and creating memorable dining experiences.
Tailor Your CV: Make sure your CV is tailored to the FOH Supervisor role. Highlight your relevant experience in managing teams and delivering exceptional customer service. We love seeing how your past roles have prepared you for this exciting opportunity!
Be Authentic: Don’t be afraid to let your personality come through in your application. We value honesty and authenticity, so share your unique story and what makes you a great fit for our vibrant restaurant hub.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at Boparan Restaurant Group!
How to prepare for a job interview at Boparan Restaurant Group
✨Know the Brands Inside Out
Before your interview, make sure you research all the brands under the Boparan Restaurant Group. Understand their unique selling points and what makes each one special. This will show your passion for the role and help you connect with the interviewers.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about specific situations where you inspired excellence or handled customer feedback effectively. This will demonstrate that you have the experience to lead the Front of House Team.
✨Emphasise Customer Satisfaction
Be ready to discuss how you prioritise customer satisfaction in your work. Share stories about turning challenges into opportunities and how you ensure every guest leaves with a smile. This aligns perfectly with the company's focus on creating memorable experiences.
✨Align with Their Core Values
Familiarise yourself with Boparan Restaurant Group's core values: Honest, Hardworking, Hungry, and Heart. During the interview, weave these values into your responses to show that you share their commitment to integrity, growth, and caring for people.