Passionate About People? Lead Our Front of House Team!
Do you thrive in a fast-paced environment, love delivering exceptional service, and enjoy leading a team? Gourmet Burger Kitchen (GBK) is looking for a strong Front of House Team Leader to help create amazing guest experiences and support our restaurant operations.
What You’ll Be Doing
- Lead by Example: Motivate and support your team to deliver outstanding service, ensuring every guest leaves with a smile.
- Deliver Exceptional Hospitality: Ensure every guest receives a warm welcome, seamless service, and a memorable dining experience.
- Support the Management Team: Take charge in the absence of the Restaurant Manager, keeping things running smoothly and efficiently.
- Keep Things Flowing: Manage bookings, oversee table service, and maintain a great atmosphere throughout busy shifts.
- Training & Development: Help train and develop team members, ensuring they have the skills and confidence to succeed.
- Maintain Standards: Uphold GBK's high service and cleanliness standards, ensuring a safe and enjoyable environment for both guests and the team.
What You Bring
- Customer Service Passion: A natural people person who loves engaging with guests and making their experience special.
- Leadership Skills: Previous experience in a hospitality or restaurant setting, with the ability to inspire and guide a team.
- Problem-Solving Mindset: Ability to stay calm and think on your feet during busy service periods.
- Organisational Flair: Great attention to detail to manage shifts, team performance, and restaurant flow effectively.
- Energy & Enthusiasm: A positive, can-do attitude that keeps the team motivated and guests happy.
What’s in It for You:
We're not just offering a job; we're offering a career full of excitement and growth:
- Feast on 50% Off your total bill for you and 5 friends across all our brands- because great food should be shared!
- Unlock Exclusive Discounts on thousands of online and high-street retailers, plus restaurants, through our BRG Spark App.
- Stock up on Favourites: Enjoy 20% off at Carluccio's retail gift shop & deli.
- Get Paid When You Need It with Wage Stream, offering access to advanced pay.
- Refer Friends and Earn with our bonus scheme.
- Skyrocket Your Career: Excellent opportunities for career development across our diverse brand portfolio.
- Work Your Way: Enjoy flexible working opportunities that suit your lifestyle.
Boparan Restaurant Group (BRG) is a growing hospitality group committed to our goal of striving to become the Best Restaurant Group in everything we do. We're obsessed with building credibility, going above and beyond, and delivering a memorable guest experience and an amazing working environment.
At BRG, We Live By Our Core Values
- Honest - Acting with integrity in everything we do.
- Hardworking - Giving our best, every day.
- Hungry - Always striving for growth and excellence.
- Heart - Caring deeply about our people, our guests, and our communities.
Skills
- Fast-Paced Experience
- Leadership
- Shift Management
- Communication Skills
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Team Leader in Oxford employer: Boparan-Restaurant-Group
BRG Hinckley is an excellent employer that fosters a vibrant and collaborative work environment, perfect for those passionate about culinary arts. With flexible hours, generous staff discounts, and a strong emphasis on safety and hygiene, employees are encouraged to grow and thrive in their roles while contributing to the success of renowned brands like Carluccio's and Slim Chickens.
