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- Tasks: Be the friendly face of Ed's Easy Diner, creating memorable experiences for guests.
- Company: Join Boparan Restaurant Group, a growing hospitality leader focused on exceptional service.
- Benefits: Enjoy 50% off meals, exclusive discounts, flexible hours, and performance bonuses.
- Why this job: Experience the vibrant Americana vibe while working in a fun, fast-paced environment.
- Qualifications: Passion for service and a positive attitude; experience is a plus but not essential.
- Other info: Must be over 18 to serve drinks; apply now to join the rock 'n' roll revolution!
Join the Rock \’n\’ Roll Revolution at Ed\’s Easy Diner Southampton West Quay is the leading shopping centre on the south coast and has enjoyed significant upgrading in recent years. Ed’s is clearly visible at the highest point of the atrium and across from the escalators to the food court. Serving great hamburgers, hotdogs, salads and fries, as well as Ed’s legendary milkshakes. Perfect for a break in shopping or a treat for all the family.!
Step into a world where the golden age of Americana comes alive, where every bite and every beat takes you back to the heyday of classic roadside diners. At Ed\’s Easy Diner, we don\’t just serve food – we serve an experience, with a side of feel-good rock \’n\’ roll!
We’re on the hunt for a Front of House Team Member to join our dynamic crew!
What You\’ll Do
As the face of Ed\’s Easy Diner, you’ll be the first smile our guests see and the last wave as they leave, ensuring every visit is as unforgettable as the tunes we play. You\’ll create that warm, welcoming vibe that our guests love, making each meal feel like a special trip back in time.
What We’re Looking For
- A passion for delivering top-notch service in a lively diner setting
- A positive, upbeat attitude with a love for all things Americana
- The ability to shine under pressure, thriving as part of a fast-paced, high-energy team
- Confidence, enthusiasm, and a flair for making people feel right at home
- Experience in a similar role is great, but your passion is what really counts!
- Must be over 18 and ready to serve up some fantastic hospitality (and the occasional drink!)
Benefits
What’s in it for You? We’re offering more than just a role; we’re offering a rewarding career path with exciting benefits:
- Feast on Savings: Enjoy 50% off your total bill for you and 5 friends across all our brands—because great food is meant to be shared!
- Exclusive Discounts: Access special offers on thousands of online and high-street retailers, plus restaurants, through our BRG Spark App.
- Stock Up on Favourites: Get 20% off at Carluccio’s retail gift shop & deli.
- Secure Your Future: Benefit from free mortgage advice and access to our Financial & Wellbeing Centre.
- Access Your Pay Anytime: With Wage Stream, you can tap into your earnings whenever you need them.
- Stay Well: Take advantage of our Healthcare Cashplan and Employee Assistance Programme (EAP).
- Referral Rewards: Earn bonuses by referring friends to join our team.
- Career Advancement: Enjoy excellent opportunities for growth and development within our diverse brand portfolio.
- Flexible Working: Find a work-life balance with flexible scheduling options.
- Performance Bonuses: Earn more with bonuses that reward your dedication and success.
If you\’re ready to rock the diner scene and be part of something special, don’t wait—apply now and let\’s make every day a little more rock \’n\’ roll!
Boparan Restaurant Group (BRG) is a growing hospitality group committed to our goal of striving to become the Best Restaurant Group in everything we do. We’re obsessed with building credibility, going above and beyond, and delivering a memorable guest experience and an amazing working environment.
At BRG, We Live By Our Core Values
Honest – Acting with integrity in everything we do.
Hardworking – Giving our best, every day.
Hungry – Always striving for growth and excellence.
Heart – Caring deeply about our people, our guests, and our communities.
Skills
Fast-Paced Experience #J-18808-Ljbffr
Front of House Team Member employer: Boparan Restaurant Group
Contact Detail:
Boparan Restaurant Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Team Member
✨Tip Number 1
Familiarise yourself with the Ed's Easy Diner brand and its unique vibe. Understanding the Americana theme and the menu offerings will help you connect with the interviewers and show your genuine interest in the role.
✨Tip Number 2
Prepare to demonstrate your customer service skills during the interview. Think of examples from past experiences where you provided exceptional service, especially in fast-paced environments, as this is crucial for a Front of House Team Member.
✨Tip Number 3
Showcase your enthusiasm for working in a team. Ed's Easy Diner thrives on a high-energy atmosphere, so be ready to discuss how you contribute positively to team dynamics and handle pressure effectively.
✨Tip Number 4
Dress appropriately for the interview to reflect the diner’s fun and vibrant culture. A smart-casual outfit that aligns with the Americana theme can help you make a great first impression.
We think you need these skills to ace Front of House Team Member
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand what being a Front of House Team Member at Ed's Easy Diner entails. Familiarise yourself with their values and the type of experience they aim to provide for guests.
Tailor Your CV: Highlight any relevant experience in hospitality or customer service on your CV. Emphasise your ability to work in a fast-paced environment and your passion for delivering excellent service, as these are key qualities they are looking for.
Craft a Personal Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the diner culture. Share specific examples of how you've provided great service in the past and why you love Americana and the diner experience.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which is crucial in the hospitality industry.
How to prepare for a job interview at Boparan Restaurant Group
✨Show Your Passion for Service
Make sure to express your enthusiasm for delivering top-notch service. Share any previous experiences where you went above and beyond for customers, as this will resonate well with the interviewers at Ed's Easy Diner.
✨Embrace the Americana Vibe
Familiarise yourself with the culture of classic diners and rock 'n' roll. Bring up your favourite aspects of Americana during the interview to demonstrate that you understand and appreciate the diner’s unique atmosphere.
✨Demonstrate Team Spirit
Since you'll be part of a fast-paced team, highlight your ability to work collaboratively. Share examples of how you've thrived in high-energy environments and supported your colleagues in previous roles.
✨Prepare for Scenario Questions
Expect questions about how you'd handle busy periods or difficult customers. Think of specific scenarios from your past experiences and how you successfully managed them, showcasing your problem-solving skills and composure under pressure.
