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For Companies At a Glance
- Tasks: Be the friendly face of our restaurant, greeting guests and ensuring a fantastic dining experience.
- Company: Join Boparan Restaurant Group, home to popular brands like Carluccio's and Slim Chickens.
- Benefits: Enjoy 50% off meals for you and friends, flexible hours, and growth opportunities.
- Why this job: Work in a supportive team that values your contributions and offers a fun, fast-paced environment.
- Qualifications: Enthusiasm and a customer-focused attitude are key; no prior experience needed!
- Other info: Located at Coreys Mill Restaurant Hub, just north of Stevenage.
The predicted salary is between 24000 - 36000 £ per year.
Overview
Join Our Front of House Team and Create Memorable Dining Experiences! Be the Face of Our Restaurant Hub. At Our Restaurant Hub, we’re bringing together beloved brands from the Boparan Restaurant Group, including Carluccio\’s Caffe, Slim Chickens, Ed’s Easy Diner, Gourmet Burger Kitchen, and Harry Ramsden\’s—all under one roof. We’re not just serving food; we’re creating moments that make people smile.
Your Role
As a Front of House Team Member, you’ll be the warm, welcoming face of our restaurant. You’ll play a key role in making every guest feel valued and ensuring they have an outstanding dining experience. Whether it’s greeting customers, taking orders, or serving delicious food, your friendly personality and attention to detail will set the tone for a great meal.
Your Key Responsibilities
- Greet and Seat: Welcome every guest with a smile, making them feel at home from the moment they walk in.
- Take Orders: Provide excellent service by taking orders accurately and efficiently, answering any questions with a positive attitude.
- Serve with a Smile: Deliver food and drinks to the table promptly, ensuring everything is perfect for the guest.
- Customer Care: Handle any special requests or concerns with professionalism and a can-do spirit.
- Keep it Clean: Maintain a tidy and organised front-of-house area, ensuring a pleasant environment for guests.
- Team Collaboration: Work closely with your team to ensure seamless service from start to finish.
What We Offer
- Generous Discounts: 50% off at all our brands for you and up to 5 friends—plus additional perks!
- Training and Development: Opportunities to grow your skills and advance in your career.
- Supportive Environment: Join a team that values collaboration and mutual support.
- Flexible Hours: We offer flexible working schedules to fit your lifestyle.
Are You the Team Member We’re Looking For?
If you’re enthusiastic, customer-focused, and love working in a fast-paced environment, we’d love to meet you! Join us and be a part of creating amazing dining experiences that keep our guests coming back.
Apply Now
Start Your Journey with Us!
Boparan Restaurant Group (BRG) is a growing hospitality group committed to striving to become the Best Restaurant Group in everything we do. We’re obsessed with building credibility, going above and beyond, and delivering a memorable guest experience and an amazing working environment.
Our Core Values
Honest – Acting with integrity in everything we do.
Hardworking – Giving our best, every day.
Hungry – Always striving for growth and excellence.
Heart – Caring deeply about our people, our guests, and our communities.
Location
Our Coreys Mill Restaurant Hub is easily accessible on Hitchin Road, about 2 miles north from the centre of Stevenage. You’ll find us by the checkouts in Sainsbury’s Superstore.
Skills
Casual Dining Experience
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Front of House Team Member employer: Boparan Restaurant Group
Contact Detail:
Boparan Restaurant Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Team Member
✨Tip Number 1
Familiarise yourself with the brands under Boparan Restaurant Group. Knowing the menu and unique offerings of each restaurant will help you engage with customers and answer their questions confidently.
✨Tip Number 2
Practice your customer service skills by role-playing different scenarios with friends or family. This will prepare you for handling various situations, from greeting guests to managing special requests.
✨Tip Number 3
Showcase your enthusiasm for the hospitality industry during any interactions. Whether it's in a casual conversation or during an interview, expressing your passion can set you apart from other candidates.
✨Tip Number 4
Network with current employees or others in the industry. They can provide insights into the company culture and what it takes to succeed as a Front of House Team Member at BRG.
We think you need these skills to ace Front of House Team Member
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the key responsibilities and qualities Boparan Restaurant Group is looking for in a Front of House Team Member. Tailor your application to highlight relevant experiences.
Craft a Personal Statement: Write a personal statement that reflects your enthusiasm for customer service and your ability to create a welcoming atmosphere. Use specific examples from past experiences to demonstrate your skills.
Highlight Relevant Experience: If you have previous experience in hospitality or customer service, make sure to emphasise this in your CV. Mention any roles where you greeted customers, took orders, or worked as part of a team.
Proofread Your Application: Before submitting your application, take the time to proofread it for any spelling or grammatical errors. A polished application shows attention to detail, which is crucial for the role.
How to prepare for a job interview at Boparan Restaurant Group
✨Show Your Enthusiasm
As a Front of House Team Member, your energy and enthusiasm are key. Make sure to express your passion for customer service during the interview. Share examples of how you've made guests feel welcome in previous roles or experiences.
✨Demonstrate Team Spirit
Collaboration is crucial in a restaurant setting. Be prepared to discuss how you work well with others. Highlight any past experiences where teamwork led to a successful outcome, showing that you can contribute positively to the team at Boparan Restaurant Group.
✨Prepare for Customer Scenarios
Expect questions about handling difficult customers or special requests. Think of specific examples from your past where you successfully managed such situations. This will demonstrate your problem-solving skills and commitment to excellent customer care.
✨Know the Brands
Familiarise yourself with the different brands under the Boparan Restaurant Group umbrella. Understanding their unique offerings will show your genuine interest in the role and help you connect with the interviewers on a deeper level.
