Front of House Team Member in Tamworth

Front of House Team Member in Tamworth

Tamworth Full-Time 20000 - 30000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Be the welcoming face of our restaurant, greeting guests and ensuring a fantastic dining experience.
  • Company: Join Boparan Restaurant Group, a vibrant hub of beloved dining brands under one roof.
  • Benefits: Enjoy 50% off meals for you and friends, flexible hours, and opportunities for growth.
  • Other info: Located in Tamworth's Ventura Retail Park, perfect for unwinding after shopping.
  • Why this job: Create memorable moments for guests in a supportive, fun, and fast-paced environment.
  • Qualifications: Enthusiasm and a customer-focused attitude are key; no prior experience needed!

The predicted salary is between 20000 - 30000 £ per year.

Join Our Front of House Team and Create Memorable Dining Experiences!

Be the Face of Our Restaurant Hub!

At Our Restaurant Hub, we’re bringing together a vibrant mix of beloved brands from the Boparan Restaurant Group, including Carluccio's Caffe, Slim Chickens, Ed’s Easy Diner, Gourmet Burger Kitchen, and Harry Ramsden's—all under one roof. We’re not just serving food; we’re creating moments that make people smile.

Why This Role Is Special

As a Front of House Team Member, you’ll be the warm, welcoming face of our restaurant. You’ll play a key role in making every guest feel valued and ensuring they have an outstanding dining experience. Whether it’s greeting customers, taking orders, or serving delicious food, your friendly personality and attention to detail will set the tone for a great meal.

Your Key Responsibilities

  • Greet and Seat: Welcome every guest with a smile, making them feel at home from the moment they walk in.
  • Take Orders: Provide excellent service by taking orders accurately and efficiently, answering any questions with a positive attitude.
  • Serve with a Smile: Deliver food and drinks to the table promptly, ensuring everything is perfect for the guest.
  • Customer Care: Handle any special requests or concerns with professionalism and a can-do spirit.
  • Keep it Clean: Maintain a tidy and organised front-of-house area, ensuring a pleasant environment for guests.
  • Team Collaboration: Work closely with your team to ensure seamless service from start to finish.

What We Offer

  • Generous Discounts: 50% off at all our brands for you and up to 5 friends—plus additional perks!
  • Training and Development: Opportunities to grow your skills and advance in your career.
  • Supportive Environment: Join a team that values collaboration and mutual support.
  • Flexible Hours: We offer flexible working schedules to fit your lifestyle.

Are You the Team Member We’re Looking For?

If you’re enthusiastic, customer-focused, and love working in a fast-paced environment, we’d love to meet you! Join us and be a part of creating amazing dining experiences that keep our guests coming back.

Boparan Restaurant Group (BRG) is a growing hospitality group committed to striving to become the Best Restaurant Group in everything we do. We’re obsessed with building credibility, going above and beyond, and delivering a memorable guest experience and an amazing working environment.

At BRG, We Live By Our Core Values

  • Honest – Acting with integrity in everything we do.
  • Hardworking – Giving our best, every day.
  • Hungry – Always striving for growth and excellence.
  • Heart – Caring deeply about our people, our guests, and our communities.

The Restaurant Hub in Tamworth located upstairs in the Sainsburys Supermarket and overlooking the store, we’re on the Ventura Retail Park making it the perfect place to unwind and refuel before or after a full day of shopping.

Skills

  • Casual Dining Experience
  • Teamwork
  • Communication Skills

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Front of House Team Member in Tamworth employer: Boparan-Restaurant-Group

At Slim Chickens Broughton DT, we pride ourselves on being a Sunday Times Best Big Company to Work For in 2025 and 2026, offering a vibrant work culture where exceptional customer service is at the heart of what we do. Our team members enjoy generous discounts, flexible working options, and numerous opportunities for career advancement within our growing hospitality family. Join us to be part of an energetic environment that values integrity, hard work, and a passion for delivering memorable dining experiences.

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Contact Details:

Boparan-Restaurant-Group Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Front of House Team Member in Tamworth

Tip Number 1

Familiarise yourself with the brands under the Boparan Restaurant Group. Knowing their menus and unique selling points can help you engage with customers and show your enthusiasm during the interview.

Tip Number 2

Practice your customer service skills by role-playing common scenarios, such as greeting guests or handling complaints. This will prepare you to demonstrate your friendly personality and professionalism in real situations.

Tip Number 3

Showcase your teamwork abilities by sharing examples of how you've collaborated with others in previous roles. Highlighting your experience in a fast-paced environment will resonate well with the hiring team.

Tip Number 4

Visit the Restaurant Hub before your interview to get a feel for the atmosphere and customer interactions. This will not only give you insights to discuss but also demonstrate your genuine interest in the role.

We think you need these skills to ace Front of House Team Member in Tamworth

Customer Service Skills
Communication Skills
Teamwork
Attention to Detail
Time Management
Problem-Solving Skills
Positive Attitude

Some tips for your application 🫡

Understand the Role:Read the job description carefully to understand the key responsibilities and skills required for the Front of House Team Member position. Tailor your application to highlight how your experience aligns with these requirements.

Showcase Your Personality:As a Front of House Team Member, a friendly and welcoming attitude is crucial. Use your application to convey your enthusiasm for customer service and your ability to create memorable dining experiences.

Highlight Relevant Experience:If you have previous experience in casual dining or customer service, make sure to include specific examples in your CV and cover letter. Mention any relevant skills such as teamwork, communication, and problem-solving.

Craft a Compelling Cover Letter:Write a cover letter that not only outlines your qualifications but also expresses your passion for the hospitality industry. Mention why you want to work at Boparan Restaurant Group and how you can contribute to their mission of creating amazing dining experiences.

How to prepare for a job interview at Boparan-Restaurant-Group

Show Your Enthusiasm

As a Front of House Team Member, your energy and enthusiasm are key. Make sure to express your passion for customer service and creating memorable dining experiences during the interview.

Demonstrate Team Spirit

Collaboration is crucial in a restaurant environment. Be prepared to discuss examples of how you've worked effectively in a team before, highlighting your ability to support colleagues and contribute to a positive atmosphere.

Prepare for Customer Scenarios

Think about potential customer interactions you might face, such as handling special requests or complaints. Practising your responses can help you demonstrate your problem-solving skills and professionalism.

Dress the Part

First impressions matter! Dress smartly and appropriately for the interview to reflect the welcoming and professional image that the restaurant aims to project. This shows you understand the importance of presentation in the hospitality industry.