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For Companies At a Glance
- Tasks: Welcome guests, take orders, and create memorable dining experiences.
- Company: Join the vibrant team at Carluccio’s, part of Boparan Restaurant Group.
- Benefits: 50% off meals, exclusive discounts, early pay access, and flexible hours.
- Why this job: Be the face of hospitality and make every guest's visit special.
- Qualifications: Passion for customer service and teamwork.
- Other info: Great career development opportunities in a dynamic environment.
Overview
Join to apply for the FOH Team Member role at Boparan Restaurant Group.
About Us
At Carluccio’s, we don’t just serve food—we create memorable experiences with our authentic Italian cuisine and welcoming atmosphere. Our success is built on the passion and dedication of our team, and we’re looking for a vibrant Front of House Team Member to bring our dining experience to life.
The Role
As a Front of House Team Member at Carluccio’s, you’ll be the face of our restaurant, providing exceptional service to every guest who walks through our doors.
Responsibilities
- Greet and Seat: Welcome guests with a warm smile, manage reservations, and ensure every guest is comfortably seated and ready to enjoy their meal.
- Deliver Exceptional Service: Take orders, make recommendations, and ensure that every dish is served with a touch of Italian hospitality.
- Create Memorable Experiences: Engage with guests to make their visit special, whether they’re regulars or first-time visitors.
- Work as a Team: Collaborate with kitchen staff and fellow team members to ensure smooth service and a great guest experience.
- Handle Payments: Process payments efficiently and accurately, ensuring a seamless end to every guest\’s meal.
- Maintain Ambiance: Ensure the dining area is clean, tidy, and set up for success, creating a welcoming environment for all.
What’s In It For You?
- 50% off your total bill for you and 5 friends across all brands.
- Exclusive discounts via the BRG Spark App.
- 20% off at Carluccio’s retail gift shop & deli.
- Access to Wage Stream for early pay.
- Refer Friends and Earn with our bonus scheme.
- Career development opportunities across BRG.
- Flexible working options.
This is your opportunity to shine in a role that’s as dynamic as you are. If you’re passionate about hospitality, have a flair for customer service, and want to be part of a team that values your contributions, join us at Carluccio’s as a Front of House Team Member.
Boparan Restaurant Group (BRG) is a growing hospitality group committed to our goal of striving to become the Best Restaurant Group in everything we do. We’re obsessed with building credibility, going above and beyond, and delivering a memorable guest experience and an amazing working environment.
Core Values
Honest – Acting with integrity in everything we do.
Hardworking – Giving our best, every day.
Hungry – Always striving for growth and excellence.
Heart – Caring deeply about our people, our guests, and our communities.
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FOH Team Member employer: Boparan Restaurant Group
Contact Detail:
Boparan Restaurant Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land FOH Team Member
✨Tip Number 1
Get to know the restaurant! Before your interview, pop in for a meal or a coffee. This way, you can chat about your experience during the interview and show that you're genuinely interested in being part of the Carluccio’s team.
✨Tip Number 2
Practice your people skills! As a Front of House Team Member, you'll be interacting with guests all day. Try role-playing with friends or family to get comfortable with greeting guests and handling different situations.
✨Tip Number 3
Show your passion for hospitality! During the interview, share stories about times you've gone above and beyond for customers. This will highlight your dedication to creating memorable experiences, just like Carluccio’s aims to do.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen to join the Boparan Restaurant Group family.
We think you need these skills to ace FOH Team Member
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for hospitality and how you can bring a vibrant energy to our team.
Tailor Your Application: Make sure to tailor your application specifically for the FOH Team Member role. Highlight any relevant experience in customer service or teamwork, and connect it back to how you can contribute to creating memorable experiences at Carluccio’s.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your skills and experiences stand out!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application directly, and it shows you’re serious about joining our team at Carluccio’s. We can’t wait to hear from you!
How to prepare for a job interview at Boparan Restaurant Group
✨Know the Menu Inside Out
Familiarise yourself with Carluccio’s menu before the interview. Being able to discuss dishes, ingredients, and recommendations shows your passion for Italian cuisine and your commitment to providing exceptional service.
✨Showcase Your People Skills
As a Front of House Team Member, your ability to connect with guests is crucial. Prepare examples of how you've created memorable experiences in previous roles or how you’ve handled difficult situations with grace and professionalism.
✨Emphasise Teamwork
Collaboration is key in a restaurant setting. Be ready to share instances where you worked effectively as part of a team, highlighting your communication skills and how you contribute to a positive working environment.
✨Dress the Part
First impressions matter! Dress smartly and appropriately for the interview to reflect the welcoming atmosphere of Carluccio’s. A polished appearance shows that you take the role seriously and are ready to represent the brand.
