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For Companies At a Glance
- Tasks: Join our team to greet guests, take orders, and ensure a fantastic dining experience.
- Company: Slim Chickens is part of Boparan Restaurant Group, dedicated to memorable guest experiences.
- Benefits: Enjoy 50% off meals for you and friends, flexible scheduling, and access to exclusive discounts.
- Why this job: Be part of a fun, energetic environment with opportunities for growth and a supportive team culture.
- Qualifications: A positive attitude and willingness to learn are key; previous experience is a bonus but not required.
- Other info: Flexible shifts available, including weekends and bank holidays.
Overview
FOH Team Member role at Boparan Restaurant Group (BRG). Slim Chickens in Swindon is seeking friendly and enthusiastic Front of House Team Members to join the growing team. You will be part of a fast-paced, energetic environment focused on delivering exceptional customer service and memorable dining experiences.
What You’ll Be Doing
- Greeting and welcoming guests with a warm, friendly attitude
- Taking orders accurately and efficiently at the counter or through table service
- Ensuring that every guest has a positive and memorable dining experience
- Delivering food and drinks to guests with a smile and ensuring everything is to their satisfaction
- Assisting with seating arrangements and maintaining a clean, organised dining area
- Handling payments and ensuring accuracy in all transactions
- Collaborating with the kitchen and other team members to ensure smooth service
- Providing excellent customer service and addressing any guest inquiries or concerns promptly
What We’re Looking For
- A positive attitude and a passion for delivering great customer service
- Strong communication and interpersonal skills
- Ability to work well in a team and contribute to a positive work environment
- Attention to detail and ability to multitask in a fast-paced setting
- Flexibility to work various shifts, including weekends and bank holidays
- Previous experience in a customer-facing role is a plus, but not required — enthusiasm and a willingness to learn are what matter most
Why You’ll Love It Here
- Generous Colleague Discount: 50% off total bill for you and 5 friends across BRG brands (20% off at Carluccio’s retail gift shop & deli)
- Exclusive Discounts: Access to offers at thousands of retailers, restaurants, entertainment and more via the BRG Spark App
- Secure Your Future: Free mortgage advice and access to Financial & Wellbeing Centre
- Access Your Pay Anytime: Earnings available through Wagestream
- Stay Well: Healthcare Cashplan and Employee Assistance Programme (EAP)
- Referral Rewards: Bonuses for referring friends
- Career Advancement: Growth opportunities within BRG brands
- Flexible Working: Flexible scheduling options
About BRG and Values
Slim Chickens is part of Boparan Restaurant Group (BRG), a growing hospitality group committed to delivering a memorable guest experience and an excellent working environment. Our core values are Honest, Hardworking, Hungry, and Heart.
Honest – Acting with integrity in everything we do
Hardworking – Giving our best, every day
Hungry – Always striving for growth and excellence
Heart – Caring deeply about our people, guests, and communities
Job Details
- Seniority level: Entry level
- Employment type: Full-time
- Job function: Management and Manufacturing
- Industries: Restaurants
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FOH Team Member employer: Boparan Restaurant Group
Contact Detail:
Boparan Restaurant Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land FOH Team Member
✨Tip Number 1
Make sure to showcase your enthusiasm for customer service during any interactions. Whether it's in a casual conversation or during the interview, let your passion shine through. This role is all about creating memorable experiences, so showing that you genuinely care about guests will set you apart.
✨Tip Number 2
Familiarise yourself with Slim Chickens' menu and values before your interview. Being knowledgeable about what they offer and how they operate will demonstrate your commitment and interest in the role. Plus, it gives you a great talking point when discussing how you can contribute to their team.
✨Tip Number 3
Practice your communication skills by engaging in conversations with friends or family. Since this role requires strong interpersonal skills, being able to articulate your thoughts clearly and confidently will help you make a positive impression during the interview process.
✨Tip Number 4
Be prepared to discuss your ability to work in a fast-paced environment. Think of examples from past experiences where you've successfully managed multiple tasks or handled pressure. This will show that you're ready to thrive in the energetic atmosphere at Slim Chickens.
We think you need these skills to ace FOH Team Member
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any relevant experience in customer service or hospitality. Even if you don't have direct experience, emphasise skills like communication, teamwork, and a positive attitude.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the FOH Team Member role. Mention why you want to work at Slim Chickens and how your values align with those of Boparan Restaurant Group.
Highlight Soft Skills: In your application, focus on soft skills such as your ability to multitask, work under pressure, and provide excellent customer service. These are crucial for a fast-paced environment like Slim Chickens.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Boparan Restaurant Group
✨Show Your Enthusiasm
Make sure to express your passion for customer service during the interview. The company values a positive attitude, so share examples of how you've gone above and beyond to create memorable experiences for guests.
✨Demonstrate Team Spirit
Since the role involves collaborating with other team members, highlight your ability to work well in a team. Share stories that showcase your teamwork skills and how you contribute to a positive work environment.
✨Prepare for Common Questions
Anticipate questions related to handling difficult customers or multitasking in a fast-paced setting. Prepare thoughtful responses that reflect your problem-solving abilities and attention to detail.
✨Ask Insightful Questions
At the end of the interview, ask questions that show your interest in the company and the role. Inquire about training opportunities or how the team maintains a positive atmosphere, which aligns with their core values.
