At a Glance
- Tasks: Lead the front-of-house team to deliver exceptional service and manage daily operations.
- Company: Join Slim Chickens, a top-rated company known for its delicious southern-inspired chicken dishes.
- Benefits: Enjoy 50% off meals, flexible scheduling, and access to exclusive discounts and financial advice.
- Other info: Join us in making chicken history while enjoying a supportive workplace culture.
- Why this job: Be part of a vibrant team in a fun environment with opportunities for growth and development.
- Qualifications: Experience in a supervisory role and a passion for hospitality are essential.
The predicted salary is between 24000 - 36000 € per year.
Lead the Front of House Team at Our Dynamic Restaurant Hub!
Join the Revolution in Dining!
At Our Restaurant Hub, we're redefining the dining experience by bringing together a diverse collection of beloved brands from the Boparan Restaurant Group. Imagine leading in a space where Carluccio's Caffe, Slim Chickens, Ed’s Easy Diner, Gourmet Burger Kitchen, and Harry Ramsden's come together under one roof. We're not just serving meals; we're creating memorable experiences for every guest.
Why This Role Is Special
As a Front of House Team Leader, you’ll be at the heart of our operation, ensuring every customer enjoys a seamless, exceptional experience from the moment they walk through our doors. You’ll lead by example, driving our team to deliver top-tier service while maintaining the vibrant, welcoming atmosphere we’re known for.
Your Key Responsibilities
- Inspire Excellence: Lead the front of house team to deliver outstanding service and create a warm, inviting environment.
- Team Development: Mentor and train team members, fostering their growth and ensuring they exceed customer expectations.
- Operational Efficiency: Oversee daily operations, from service flow to customer interaction, ensuring everything runs smoothly.
- Customer Satisfaction: Handle customer feedback with professionalism, turning challenges into opportunities for improvement.
- Brand Ambassador: Uphold the standards of our brands, ensuring that every guest leaves with a smile and a reason to return.
- Safety and Compliance: Ensure all health, safety, and legal requirements are met with precision and care.
What We Offer
- Performance-Based Rewards: Bonuses for hitting targets and delivering exceptional service.
- Generous Discounts: 50% off at all our brands for you and up to 5 friends—plus more perks!
- Career Growth: Opportunities for development within our diverse group of brands.
- Flexible Working: We value work-life balance and offer flexibility to suit your needs.
Are You the Leader We’re Looking For?
If you’re passionate about people, driven to deliver excellence, and ready to lead a dynamic team, we want you! Step into a role where your leadership and dedication will shape unforgettable dining experiences.
Apply Now and Start Your Journey with Us!
Boparan Restaurant Group (BRG) is a growing hospitality group committed to striving to become the Best Restaurant Group in everything we do. We’re obsessed with building credibility, going above and beyond, and delivering a memorable guest experience and an amazing working environment.
At BRG, We Live By Our Core Values
- Honest – Acting with integrity in everything we do.
- Hardworking – Giving our best, every day.
- Hungry – Always striving for growth and excellence.
- Heart – Caring deeply about our people, our guests, and our communities.
The Restaurant Hub in Swansea offers a variety of different cuisines from Caffe Carluccio’s, Ed’s Easy Diner and Harry Ramsden’s. You can find us in Sainsbury’s Superstore in the city centre next to the River Tawe.
Skills
- Casual Dining Experience
- Shift Management
- Communication Skills
FOH Supervisor in Swansea employer: Boparan Restaurant Group
At Slim Chickens Swansea, we pride ourselves on being a Sunday Times Best Big Company to work for in 2025, offering a vibrant and supportive work culture where you can thrive. As a Front of House Supervisor, you'll enjoy generous benefits like a 50% colleague discount, flexible working options, and excellent career advancement opportunities within our growing hospitality group. Join us to lead a passionate team dedicated to delivering outstanding customer experiences in a fun and dynamic environment!
StudySmarter Expert Advice🤫
We think this is how you could land FOH Supervisor in Swansea
✨Tip Number 1
Familiarise yourself with Slim Chickens' menu and values. Understanding the brand's southern-inspired offerings and commitment to customer service will help you connect with the team and demonstrate your enthusiasm during the interview.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed a team in a fast-paced environment. Highlight specific situations where you motivated staff or resolved conflicts to ensure excellent customer experiences.
✨Tip Number 3
Be ready to discuss your approach to training and developing team members. Slim Chickens values growth, so sharing your strategies for mentoring others will demonstrate that you're aligned with their mission.
✨Tip Number 4
Prepare to talk about how you handle pressure and maintain high standards during busy periods. Providing examples of your organisational skills and ability to stay calm under stress will show that you're the right fit for this supervisory role.
We think you need these skills to ace FOH Supervisor in Swansea
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in supervisory roles, particularly in fast-paced restaurant environments. Emphasise your leadership skills and any achievements that demonstrate your ability to inspire a team.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for hospitality and customer service. Mention specific experiences where you successfully led a team or resolved guest issues, aligning your skills with Slim Chickens' values.
Showcase Your Communication Skills:In your application, highlight your excellent communication and interpersonal skills. Provide examples of how you've effectively interacted with both staff and customers to create a positive atmosphere.
Demonstrate Flexibility:Mention your availability and willingness to work flexible hours, including weekends and late nights. This shows that you understand the demands of the role and are ready to meet them.
How to prepare for a job interview at Boparan Restaurant Group
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific examples of what excites you about working in a fast-paced environment like Slim Chickens and how you can contribute to creating outstanding customer experiences.
✨Demonstrate Leadership Skills
As a Front of House Supervisor, you'll need to lead and motivate a team. Prepare to discuss your previous supervisory experiences, focusing on how you've inspired your team, handled challenges, and maintained high standards of service.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving abilities and how you handle pressure. Think of scenarios where you've successfully managed guest relations or resolved conflicts, and be ready to share these stories with confidence.
✨Know the Brand and Its Values
Familiarise yourself with Slim Chickens' mission and core values. Be prepared to discuss how your personal values align with theirs, particularly around integrity, hard work, and caring for both guests and colleagues.
