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- Tasks: Lead a vibrant team to create unforgettable dining experiences for our guests.
- Company: Join the Boparan Restaurant Group, a dynamic hub of beloved brands.
- Benefits: Enjoy 50% off meals, performance bonuses, and flexible working hours.
- Why this job: Be at the forefront of redefining dining while developing your leadership skills.
- Qualifications: Passion for people and experience in team leadership.
- Other info: Great career growth opportunities in a supportive environment.
The predicted salary is between 24000 - 36000 £ per year.
Lead the Front of House Team at Our Dynamic Restaurant Hub!
Join the Revolution in Dining! At Our Restaurant Hub, we\’re redefining the dining experience by bringing together a diverse collection of beloved brands from the Boparan Restaurant Group. Imagine leading in a space where Carluccio\’s Caffe, Slim Chickens, Ed’s Easy Diner, Gourmet Burger Kitchen, and Harry Ramsden\’s come together under one roof. We\’re not just serving meals; we\’re creating memorable experiences for every guest.
Why This Role Is Special
As a Front of House Team Leader, you’ll be at the heart of our operation, ensuring every customer enjoys a seamless, exceptional experience from the moment they walk through our doors. You’ll lead by example, driving our team to deliver top-tier service while maintaining the vibrant, welcoming atmosphere we’re known for.
Your Key Responsibilities
- Inspire Excellence: Lead the front of house team to deliver outstanding service and create a warm, inviting environment.
- Team Development: Mentor and train team members, fostering their growth and ensuring they exceed customer expectations.
- Operational Efficiency: Oversee daily operations, from service flow to customer interaction, ensuring everything runs smoothly.
- Customer Satisfaction: Handle customer feedback with professionalism, turning challenges into opportunities for improvement.
- Brand Ambassador: Uphold the standards of our brands, ensuring that every guest leaves with a smile and a reason to return.
- Safety and Compliance: Ensure all health, safety, and legal requirements are met with precision and care.
What We Offer
- Performance-Based Rewards: Bonuses for hitting targets and delivering exceptional service.
- Generous Discounts: 50% off at all our brands for you and up to 5 friends—plus more perks!
- Career Growth: Opportunities for development within our diverse group of brands.
- Flexible Working: We value work-life balance and offer flexibility to suit your needs.
Are You the Leader We’re Looking For?
If you’re passionate about people, driven to deliver excellence, and ready to lead a dynamic team, we want you! Step into a role where your leadership and dedication will shape unforgettable dining experiences.
Apply Now and Start Your Journey with Us!
Boparan Restaurant Group (BRG) is a growing hospitality group committed to striving to become the Best Restaurant Group in everything we do. We’re obsessed with building credibility, going above and beyond, and delivering a memorable guest experience and an amazing working environment.
At BRG, We Live By Our Core Values
Honest – Acting with integrity in everything we do.
Hardworking – Giving our best, every day.
Hungry – Always striving for growth and excellence.
Heart – Caring deeply about our people, our guests, and our communities.
The Restaurant Hub in Tamworth located upstairs in the Sainsbury’s Supermarket and overlooking the store, we’re on the Ventura Retail Park making it the perfect place to unwind and refuel before or after a full day of shopping.
Role Details
- Seniority level: Mid-Senior level
- Employment type: Full-time
- Job function: Management
- Industries: Restaurants
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FOH Supervisor employer: Boparan Restaurant Group
Contact Detail:
Boparan Restaurant Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land FOH Supervisor
✨Tip Number 1
Get to know the restaurant scene in your area! Visit local spots, chat with staff, and soak up the vibe. This will not only help you understand what makes a great dining experience but also give you some insider knowledge to impress during interviews.
✨Tip Number 2
Network like a pro! Connect with people in the industry through social media or local events. You never know who might have a lead on a Front of House Supervisor role or can put in a good word for you.
✨Tip Number 3
When you apply, make sure to highlight your leadership skills and customer service experience. Use specific examples from your past roles that showcase how you’ve inspired teams and created memorable experiences for guests.
✨Tip Number 4
Don’t forget to check out our website for openings! Applying directly through us not only shows your interest but also gives you a chance to stand out. Plus, we love seeing passionate candidates who are eager to join our team!
We think you need these skills to ace FOH Supervisor
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the hospitality industry shine through! We want to see how much you care about creating memorable dining experiences and leading a team.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience that aligns with the Front of House Supervisor role. We love seeing how your past roles have prepared you to inspire excellence and drive operational efficiency.
Be Authentic: Don’t be afraid to show your personality in your application. We’re looking for someone who embodies our core values of honesty, hard work, hunger, and heart, so let us see the real you!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to review your application and get you on the path to joining our dynamic team!
How to prepare for a job interview at Boparan Restaurant Group
✨Know the Brands Inside Out
Before your interview, make sure you research each brand under the Boparan Restaurant Group. Understand their unique selling points and what makes them special. This will not only show your enthusiasm but also help you articulate how you can contribute to creating memorable experiences for guests.
✨Showcase Your Leadership Style
As a Front of House Supervisor, you'll be leading a team. Be prepared to discuss your leadership style and provide examples of how you've inspired excellence in previous roles. Think about specific situations where you mentored team members or improved service quality.
✨Prepare for Customer Scenarios
Expect questions about handling customer feedback and difficult situations. Prepare some examples of how you've turned challenges into opportunities for improvement. This will demonstrate your ability to maintain customer satisfaction and uphold the brand's standards.
✨Emphasise Your Passion for Hospitality
Let your passion for people and hospitality shine through during the interview. Share stories that highlight your dedication to creating a warm, inviting atmosphere. This aligns perfectly with the restaurant's core values and will resonate well with the interviewers.
