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- Tasks: Lead a vibrant team to create unforgettable dining experiences for our guests.
- Company: Join Boparan Restaurant Group, a dynamic hub of diverse dining brands.
- Benefits: Enjoy 50% off meals for you and friends, plus performance bonuses!
- Why this job: Be at the forefront of redefining dining while developing your leadership skills.
- Qualifications: Passion for people and experience in casual dining preferred.
- Other info: Flexible working hours and great career growth opportunities await!
The predicted salary is between 30000 - 42000 £ per year.
Lead the Front of House Team at Our Dynamic Restaurant Hub! Join the Revolution in Dining! At Our Restaurant Hub, we’re redefining the dining experience by bringing together a diverse collection of beloved brands from the Boparan Restaurant Group. Imagine leading in a space where Carluccio's Caffe, Slim Chickens, Ed’s Easy Diner, Gourmet Burger Kitchen, and Harry Ramsden's come together under one roof. We’re not just serving meals; we’re creating memorable experiences for every guest.
Why This Role Is Special
As a Front of House Team Leader, you’ll be at the heart of our operation, ensuring every customer enjoys a seamless, exceptional experience from the moment they walk through our doors. You’ll lead by example, driving our team to deliver top-tier service while maintaining the vibrant, welcoming atmosphere we’re known for.
Your Key Responsibilities
- Inspire Excellence: Lead the front of house team to deliver outstanding service and create a warm, inviting environment.
- Team Development: Mentor and train team members, fostering their growth and ensuring they exceed customer expectations.
- Operational Efficiency: Oversee daily operations, from service flow to customer interaction, ensuring everything runs smoothly.
- Customer Satisfaction: Handle customer feedback with professionalism, turning challenges into opportunities for improvement.
- Brand Ambassador: Uphold the standards of our brands, ensuring that every guest leaves with a smile and a reason to return.
- Safety and Compliance: Ensure all health, safety, and legal requirements are met with precision and care.
What We Offer
- Performance-Based Rewards: Bonuses for hitting targets and delivering exceptional service.
- Generous Discounts: 50% off at all our brands for you and up to 5 friends—plus more perks!
- Career Growth: Opportunities for development within our diverse group of brands.
- Flexible Working: We value work-life balance and offer flexibility to suit your needs.
Are You the Leader We’re Looking For?
If you’re passionate about people, driven to deliver excellence, and ready to lead a dynamic team, we want you! Step into a role where your leadership and dedication will shape unforgettable dining experiences.
Boparan Restaurant Group (BRG) is a growing hospitality group committed to striving to become the Best Restaurant Group in everything we do. We’re obsessed with building credibility, going above and beyond, and delivering a memorable guest experience and an amazing working environment.
At BRG, We Live By Our Core Values
- Honest: Acting with integrity in everything we do.
- Hardworking: Giving our best, every day.
- Hungry: Always striving for growth and excellence.
- Heart: Caring deeply about our people, our guests, and our communities.
One of our largest Restaurant Hubs offering a range of meals from Ed’s Diner, Slim Chickens, Gourmet Burger Kitchen, Harry Ramsdens and Caffe Carluccios. Located upstairs in the Sainsburys Supermarket just opposite Crayford Greyhound Track and with close links to Crayford Train Station and just off the A2.
Skills
Casual Dining Experience
FOH Supervisor in Dartford employer: Boparan Restaurant Group
Contact Detail:
Boparan Restaurant Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land FOH Supervisor in Dartford
✨Tip Number 1
Get to know the restaurant scene! Familiarise yourself with the brands at our hub, like Carluccio's and Slim Chickens. This way, you can chat confidently about their offerings during your interview.
✨Tip Number 2
Show off your leadership skills! Think of examples where you've inspired a team or handled tricky situations. We want to see how you can lead our front of house team to deliver that top-tier service we pride ourselves on.
✨Tip Number 3
Be ready to discuss customer satisfaction! Prepare some stories about how you've turned feedback into positive experiences. It’s all about showing us you can keep our guests smiling and coming back for more.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to get noticed and show us you’re serious about joining our dynamic team. Plus, it makes the whole process smoother for everyone involved!
We think you need these skills to ace FOH Supervisor in Dartford
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see how much you care about creating memorable dining experiences and leading a team. Share your love for hospitality and what makes you excited about this opportunity.
Tailor Your Application: Make sure to customise your application to fit the Front of House Supervisor role. Highlight your relevant experience and skills that align with our values at Boparan Restaurant Group. This shows us that you understand what we're all about and how you can contribute to our vibrant atmosphere.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what matters. Use bullet points if it helps to make your achievements stand out. Remember, we want to get to know you quickly!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows us you’re keen to join our team at the Restaurant Hub!
How to prepare for a job interview at Boparan Restaurant Group
✨Know the Brands Inside Out
Before your interview, take some time to research each brand under the Boparan Restaurant Group. Understand their unique offerings and what makes them special. This knowledge will not only impress your interviewers but also show that you're genuinely interested in the role and the dining experience they provide.
✨Showcase Your Leadership Skills
As a Front of House Supervisor, you'll need to inspire and lead your team. Prepare examples from your past experiences where you've successfully led a team or handled a challenging situation. Highlight how you motivated others and ensured excellent service, as this will demonstrate your capability to thrive in this role.
✨Emphasise Customer Satisfaction
Customer satisfaction is key in this role. Be ready to discuss how you've dealt with customer feedback in the past. Share specific instances where you turned a negative experience into a positive one, showcasing your problem-solving skills and commitment to creating memorable dining experiences.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the restaurant's culture, team dynamics, and growth opportunities. This shows your enthusiasm for the position and helps you gauge if it's the right fit for you. Plus, it demonstrates your proactive approach to leadership and team development.
