At a Glance
- Tasks: Lead a dynamic team to deliver unforgettable customer experiences at Carl's Jr.
- Company: Join the iconic Carl's Jr. as we launch in the UK!
- Benefits: Enjoy 50% off meals, exclusive discounts, and flexible scheduling.
- Other info: Great opportunities for career growth and performance bonuses await you!
- Why this job: Be part of a global brand and make a real impact in hospitality.
- Qualifications: Experience in a supervisory role and a passion for customer service.
The predicted salary is between 25000 - 30000 £ per year.
Carl's Jr. has been serving up delicious, high-quality burgers and shakes since 1941. From humble beginnings with just $15 and a hot dog cart in California, Carl’s Jr. has grown into a global brand with nearly 4,000 locations across over 44 countries. In 2025, Carl’s Jr. will open its first UK restaurant, and we’re looking for a passionate and dynamic Supervisor to join our team and help deliver an unforgettable experience to our guests!
What You’ll Be Doing
- Supervising and coordinating operations to ensure seamless service.
- Leading, mentoring, and motivating the team to deliver outstanding customer experiences.
- Maintaining the highest standards of customer service, cleanliness, and presentation.
- Managing guest relations, addressing any issues, and ensuring complete customer satisfaction.
- Assisting with staff training and development to uphold Carl’s Jr. brand standards.
- Supporting the management team in driving sales and achieving business goals.
- Creating a welcoming and positive atmosphere where both staff and guests thrive.
What We’re Looking For
- Proven experience in a supervisory role within a restaurant or similar fast-paced environment.
- A natural leader with the ability to inspire and guide a team.
- A passion for hospitality and delivering top‑notch service.
- Excellent communication and interpersonal skills.
- Strong organisational abilities and keen attention to detail.
- Ability to stay calm and efficient under pressure.
- Flexibility to work various shifts, including weekends and bank holidays.
Why You’ll Love It Here
- 50% off your bill for you and 5 friends at all our brands.
- Exclusive discounts on thousands of online and high‑street retailers via our BRG Spark App.
- 20% off at Carluccio’s retail gift shop & Deli.
- Financial & wellbeing support, including free mortgage advice and access to our Health & Wellbeing Centre.
- Wage Stream – access your pay anytime you need it.
- HealthCare Cashplan and Employee Assistance Programme (EAP).
- Referral rewards: earn bonuses when you refer a friend to join our team.
- Career advancement: incredible opportunities for growth and development within a diverse brand portfolio.
- Flexible scheduling: achieve work‑life balance with flexible working options.
- Performance bonuses: your hard work is rewarded with performance‑based bonuses.
Ready to Join Our Team?
If you're excited about leading an iconic brand to success and being part of something special as we launch in the UK, we want to hear from you!
Skills
- Supervisory Experience
- Fast‑Paced Experience
- Customer Service
- Food Safety
- Food Preparation
Team Leader in Cardiff employer: Boparan Restaurant Group
Carl's Jr. is an exceptional employer that offers a vibrant work culture where team members are empowered to lead and inspire others. With a commitment to employee growth, you will have access to career advancement opportunities, flexible scheduling, and a range of benefits including discounts, financial support, and performance bonuses. As we launch our first UK restaurant, you'll be part of an exciting journey with a global brand that values both its staff and customers.
StudySmarter Expert Advice🤫
We think this is how you could land Team Leader in Cardiff
✨Tip Number 1
Get to know the company! Before your interview, dive into Carl's Jr.'s history and values. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've led a team or resolved customer issues. We want to hear how you inspire others and maintain high standards under pressure.
✨Tip Number 3
Show off your passion for hospitality! During your chat, let your enthusiasm shine through. Share why delivering top-notch service is important to you and how you create a welcoming atmosphere.
✨Tip Number 4
Don’t forget to ask questions! Prepare some thoughtful questions about the role and the team. This shows you're engaged and ready to contribute to Carl's Jr.'s success right from the start.
We think you need these skills to ace Team Leader in Cardiff
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for hospitality shine through! We want to see how much you love delivering top-notch service and creating memorable experiences for guests.
Highlight Your Leadership Skills:Make sure to showcase your supervisory experience. We’re looking for natural leaders who can inspire and motivate a team, so share examples of how you've successfully led in previous roles.
Be Detail-Oriented:Pay attention to the details in your application. From spelling and grammar to formatting, we appreciate a polished presentation that reflects your strong organisational abilities.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about your application status!
How to prepare for a job interview at Boparan Restaurant Group
✨Know the Brand Inside Out
Before your interview, make sure you research Carl's Jr. thoroughly. Understand their history, values, and what sets them apart in the fast-food industry. This knowledge will not only impress your interviewers but also show your genuine interest in being part of their team.
✨Showcase Your Leadership Skills
As a potential Supervisor, it's crucial to demonstrate your leadership abilities. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved customer service. Highlight how you can inspire and motivate others to deliver outstanding experiences.
✨Prepare for Situational Questions
Expect questions that assess how you handle pressure and manage guest relations. Think of specific scenarios where you had to stay calm under pressure or turn a negative customer experience into a positive one. Practising these responses will help you articulate your problem-solving skills effectively.
✨Emphasise Your Passion for Hospitality
Make sure to convey your enthusiasm for the hospitality industry during the interview. Share why you love working in fast-paced environments and how you strive to create a welcoming atmosphere for both guests and staff. Your passion can set you apart from other candidates.
